Angie, the store manager at the Goodwill store in Fairborn, OH, is very unprofessional in her leadership of her employees. She is rude, mean, passive-aggressive, and a bully. I want to speak with someone about this situation. My daughter, who has special needs, is an employee there. She has been there for six months. She was hired through a state service that assists adults with finding work and then trains them on the job. My daughter has received many compliments about how friendly she is when waiting on customers, and some have told her they come in specifically to see her! My daughter started her employment working about three days a week, 8-hour shifts. However, she got sick at work one day, actually vomiting, and went home. The next week Angie scheduled my daughter for one day, and a five-hour shift. This has happened now about three times. There was also an incident when my daughter had a slight disagreement with another manager and she was written up for 'insubordination' without any explanation or discussion. My daughter tried to contact Angie several times to set up a meeting with her by phone and also went to the store but she wasn't there. She was quite obviously avoiding her. We believe that Angie is trying to get my daughter to quit, but she isn't going to do that. Something needs to be done about this woman ASAP.
Confidential Information Hidden: This section contains confidential information visible to verified Goodwill Industries representatives only. If you are affiliated with Goodwill Industries, please claim your business to access these details.
It is very important to manage this situation in a controlled and straightforward manner. I think the next thing to do would be Goodwill Industries' corporate office. You can cite the problem by a dispute over the issues of employment where you praise your daughter's performance and Angie's conduct. Remember to include regarding the recurrent rescheduling, the poor communication, and the dubious write-up for insubordination. If you can, try to gather whatever evidence you can, such as written or verbal statements from witnesses that corroborate your claims. It is more critical to protect your daughter’s interests, if any, more so at a workplace where she ought to be appreciated rather than harassed.