Google’s earns a 4.4-star rating from 8761 reviews, showing that the majority of users are very satisfied with search engine and online services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
unauthorised use of brand name.
Persons implicating to be employees of Cape Grace Hotel, Cape Town, by names "Nazareth Mathayi", "Craig Martin" and "Trevor Moses" have been scammingservice providers into supplying product, which were then stolen. The fraudulent domains and gmail are: [protected]@gmail.com, www.masscashgroup.com, www.hotelcapegrace.com and www.capegracehotels.com. All the domains are registered through Google.
A previous request to block the webpages and gmail-address proofed to be unsuccessfull.
See on attachments the people who were approached etc.
Youtube ads
The ads in the youtube app are getting more in aproriate by the day. Today I saw an add that went too far. It showed a picture of a girl with the text in dutch "f*** them here in the a**".
I don't know why I get all these dating ads but I keep reporting them as inapropriate. This doesn't help.
I dont know who approved this add but I am considering quitting youtube.
Google maps
I have sent 8 emails about the wrong map information on my home. Eight! and you still don't have it right! My house is BEHIND 2063 Smyers on a flag lot accessed by a dirt road. You have made a correction but used the wrong dirt road farther down Smyers. All you have to do to place 2065 Smyers is pull up 2063 Smyers on your map. You will see adjacent to 2063 is a dirt road that leads to the rear of a 4 ac parcel. My house sits to the rear of this parcel and is visible as a shaded area on your map.
If I suffer any harm from delayed response from firefighters, etc due to their use of your incorrect map info (even though I have attempted to get you to correct it numerous times) you'll will be hearing from me.
Jean Alves
[protected]
Just got scammed
Just got scammed out of 64.79 by google : GOOGLE*GISMART / G.CO HELPPAY . I would love for GOOGLE to take this scamming situation serious! Never had scamming issues with iPhone! Switched to android and started using this google mess and look ! I guess this is my karma. Guess iPhone didnt like how I just up and left them to be with android and boom! My credit/debit info gets mishandled and BOOM raped out of 64.79.. If I had a money tree in my backyard I wouldn't mind the scam at all BUT I DO MIND cause I don't have a money tree in my BACKYARD! Please I need answers...
charges to my account
I am getting monthly charges from Google Invoice, Mt. View, CA. What are these charges for? please help!
I received a lewd email from [protected]@gmail.com
To my work cell I received a lewd text from email "[protected]@gmail.com." Why do you allow some hooker to contact me through my work phone? I want you to stop this today. What responsibility will you take to resolve this and make sure it doesn't happen again? My work cell is [protected]. This was sent to me and 11 other people who probably don't want this crap either.
![Google - I received a lewd email from [protected]@gmail.com](/images/complaint/full/1215353/compl_k87ov47ff52sh85n96bs4dem0q_a2f45e5b035af95a4eb8103b055d4d9b.png "Google - I received a lewd email from [protected]@gmail.com")
not authorized debit card charges - google helppay
Hi
I had the follows transactions on my card what I have never ordered. My son most likely ordered few games but not this many. Please investigate the transactions and if possible ensure a refund.
Transactions:
2020.02.20., Thursday PEXJ1200220106EE -19, 84 HUF [protected] [protected] GOOGLE Fun Games g.co/helppay 20, 00 CHF
2020.02.20., Thursday PEXJ1200220106ED -1, 98 HUF [protected] [protected] GOOGLE Supercell g.co/helppay 2, 00 CHF
2020.02.20., Thursday 214T200220V10D57 -2.198, 00 HUF [protected] [protected] [protected] 2.198, 00 HUF
2020.02.20., Thursday PEXV1200220106EE -6.613, 04 HUF [protected] [protected] GOOGLE Fun Games g.co/helppay 20, 00 CHF Vásárlás
2020.02.20., Thursday PEXV1200220106ED -660, 66 HUF [protected] [protected] GOOGLE Supercell g.co/helppay 2, 00 CHF Vásárlás
2020.02.19., Wednesday PEXJ1200219106D7 -17, 71 HUF [protected] [protected] GOOGLE DIVMOB g.co/helppay 18, 00 CHF
2020.02.19., Wednesday SBCV120021910223 -8.687, 00 HUF [protected] [protected] 2TQCKFHG 8.687, 00 HUF
2020.02.19., Wednesday PEXV1200219106D7 -5.903, 14 HUF [protected] [protected] GOOGLE DIVMOB g.co/helppay 18, 00 CHF
2020.02.18., Tuesday PEXJ120021810689 -19, 61 HUF [protected] [protected] GOOGLE Supercell g.co/helppay 20, 00 CHF
2020.02.18., Tuesday PEXV120021810689 -6.536, 96 HUF [protected] [protected] GOOGLE Supercell g.co/helppay 20, 00 CHF
214T200217V12657 -7.710, 00 HUF [protected] [protected] [protected] 7.710, 00 HUF
2020.02.14., Friday PEXJ120021410702 -9, 77 HUF [protected] [protected] GOOGLE ARTRIX g.co/helppay 9, 90 CHF
2020.02.14., Friday PEXJ120021410701 -9, 77 HUF [protected] [protected] GOOGLE ARTRIX g.co/helppay 9, 90 CHF
2020.02.14., Friday PEXV120021410702 -3.258, 26 HUF [protected] [protected] GOOGLE ARTRIX g.co/helppay 9, 90 CHF
2020.02.14., Friday PEXV120021410701 -3.258, 26 HUF [protected] [protected] GOOGLE ARTRIX g.co/helppay 9, 90 CHF
2020.02.13., Thursday 214J200213V10E03 -35, 48 HUF [protected] [protected] SIA00865 11.826, 00 HUF
2020.02.13., Thursday PEXJ1200213106FE -28, 74 HUF [protected] [protected] GOOGLE Netmarble Corp g.co/helppay 29, 00 CHF
2020.02.13., Thursday PEXJ1200213106FD -9, 80 HUF [protected] [protected] GOOGLE ARTRIX g.co/helppay 9, 90 CHF
2020.02.13., Thursday 214T200213V10E03 -11.826, 00 HUF [protected] [protected] SIA00865 11.826, 00 HUF
2020.02.13., Thursday PEXV1200213106FE -9.581, 14 HUF [protected] [protected] GOOGLE Netmarble Corp g.co/helppay 29, 00 CHF
2020.02.13., Thursday PEXV1200213106FD -3.268, 11 HUF [protected] [protected] GOOGLE ARTRIX g.co/helppay 9, 90 CHF
Google bigo
My credit card and Debit card is being charged I don't account with u
unauthorized charges
On 2/19 I noticed 2 unauthorized transactions and I would like them refunded back to my account please as this is monies needed for my mortgage
2/19/2020 2:13pm $53.30 Receipt# Dlai-3vNt-S5fn-X5lt
2/19/2020 9:56pm $53.30 Receipt# zfzl-sVUr-7G5t-n1PK
I would appreciate reimbursement as soon as possible as I did not authorize this. Thank you in advance for your assistance
unauthorized charges
I see a charge on my bank account that says: "GOOGLE *CC I Intell Mountain View CA " for $49.99 charged on 02.14.2020. I do not recognize this charge as a valid charge. I did not purchase anything from Google. Please respond back to me at my email: [protected]@yahoo.com. I am requesting a refund as soon as possible. Please let me know if I need to go through my bank as well to get this resolved. Please email me at my email to keep me updated.
pos w/d sv google*mah g.co helppa atp #us 001414876652
My bank account was charged with 514.58 pesos. I didnt subscribe to anything so why am I getting charges? That is all the info I have about where the money went. I'm not even sure for how long have this thing been going on. It is really maddening. Please contact me asap. The latest record of transaction was at january 14, 2020. Im not sure if I was leeched out from times earlier than that day. Please resolve, I need that money, im still student. Thank you
unauthorised withdrawal.
Someone used my info to buy stuff. Your wise people told me it was my fault. That there was no way to find out what was bought or where it went. Hard to believe. I supposedly bought whatever this is. Are I got was your fault. No one wants to answer my questions. Why? When the phone rep hung up on me. I was frustrated but didn't tell or cuss. Just some answers. Is that hard? Your worth billions and me on disability have to eat 111.55. Love to be treated like I don't matter.
I have requested on two occasions that I require access to my deceased childs account.
On the 2nd January 2020, my son Ruan Booyens unfortunately took his life, it was sudden and unexpected. We believe that his email account contains critical information relating to why he may have taken his life.
Ruan and i corresponded regularly to and from his account. Your assistance in this matter will be highly appreciated.
Ruan Booyens email [protected]@gmail.com
On both occasions i have submitted the death certificate and i have had no response. Please could you assist urgently, i am his Father. I require very important information that may be in mails that were sent to and from this account.
pixel 3
When the 10 upgrade was installed, my PIxel 3, purchased November 22, 2019, lost many functions, including data, internet, notification sounds, screen notification, home screen button, and more.
I was offered a refurbished replacement only for a phone I just purchased new. This is unacceptable.
I was told I could get a new phone if I sent this one in - and you determined there was a problem. You already know there is a problem! You have over a year of these documented.
The problem is, I only have one phone. This is not possible. Looks good on paper, Google, but it is a non-option for us run of the mill people, which are the vast majority of your customers.
You cannot make this right with a refurbished phone. It will NOT have the life in it that a new phone has. You know it and so do I.
So do the right thing and send me a new phone.
Krista Bahre
3515 SE 3rd AVe
Cape Coral FL 33904
[protected]
[protected]@yahoo.com
recaptcha 'false negatives' and often irritatingly slow
Recaptcha is too difficult to use and is often prone to false negatives.
The worst are the "slow fade-in fade-out" types. Nearly always, they fail and force me to re-try.
Today, when trying to use a web site that uses a lot of captchas to filter out spam, I was temporarily blocked because (supposedly) my computer was using "automated posting" or something similarly wrong. I assure you, it is not.
If in a sequence of 5 or 6 "next" presses, I acidentally miss something, why is it that I have to go all the way to the end to get the "failure" message?
Why is it that the things i'm supposed to see in those pictures are too small to read on my screen? Why is there no zoomin feature?
Are you trying to irritate people instead of just filtering out the bots?
Fix your service! It is *worse* than merely *irritating* and has gotten really bad in the last couple of months.
Google play Ap. G. Co/Helppay # GB
Dear sir or madam I seem 2 be getting charged 4.99 from Google pay but I never authorised this transactions it keeps showing up google play Ap. G. Co/Helppay # gb I know I use my card with helppay but I have had nothing 2 say it was going 2 be charging me 4.99 month my email address is [protected]@gmail.com and 2 check any unusual activities my account...
Read full review of Google and 22 commentsmap
You are following the postal map in placing my house. Your google map show's my house ( 182 ashaway rd, ashaway, RI, 02804) at the location of 139 ashaway rd, ashaway, ri, 02804, a vacant lot. Ins company has canceled ins twice now and tried to come and take pic's and had to call me to find it. My house is in the ashaway district, it is located in south hopkinton, between ashaway and bradford. I tried to edit it but it doesn't change. It still says my house is in bradford. Wrong town, wrong district, wrong fire dept, wrong police. Those dept do not respond to 911 call. Bradford post office doesn't deliver mail to my house, ashaway post office doesn't deliver mail to my house. I told them to put me correctly or [censored] yourself and return it to sender. So, I get no mail now, big deal who cares. Fix it please so people can find my house. Thank you
inappropriate content
yesterday when i was watching a movie online i am getting many unappropriate videos s some rubbish vulgar videos how many i closed the tabs but still kept coming i got exhausted and quit the movie and started listening songs in youtube then the adds kept coming and some nudes of girls also came saying indan webcam and as iam adult i somehow got rid of it but what will happen if kids see those type of rubbish pics i want to get the problem solved
date of incident -14/1/2020
google*california g. cohelpay#caus
Google*California g.cohelpay#caus
This appears on my bank statement for $55.99 Jan 11th 2020
I have no clue what this charge is for. There is no one else who could have used my account to charge anything and i also have no record of a receipt anywhere for this. Please refund my account 55.99 as soon as possible as i have not purchased anything for that amount.
Thank YOu
£39.99 transaction.
GOOGLE *Google Play ApBelgrave House 76 Buckingham Pg.co/helppay#SW1W 9TQ GBRGBR charged me £39.99 for some product that I never brought from them on the 3rd january this year. I wouldn't ever pay that sort of amount for a product on any games etc from them. Especially on a credit/debit card. Most I've ever paid is about £3.99 using my mobile phones credit.
Google Reviews 0
If you represent Google, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Google
The company also operates the Android operating system, which is used by a variety of mobile devices worldwide. Google's hardware products include the Google Pixel line of smartphones and the Google Nest family of smart home products.
For businesses, Google offers Google Ads, an online advertising platform, and Google Analytics, a service for tracking and reporting website traffic. Google Cloud Platform is another significant service, providing cloud computing solutions for enterprises.
Google Maps and Google Earth are services that facilitate location tracking and navigation, while YouTube, a subsidiary of Google, is a widely-used platform for video sharing and viewing.
The company is known for its continuous innovation and expansion into new areas, including artificial intelligence, self-driving car technology through Waymo, and health technology via Verily.
Google's services are deeply integrated into the fabric of the digital experience, catering to both individual users and businesses with a broad range of products designed to enhance connectivity and productivity.
Here is a guide on how to file a complaint against Google on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with Google in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Google.
- Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow these steps carefully to effectively file a complaint against Google.
Overview of Google complaint handling
-
Google Contacts
-
Google phone numbers+1 (650) 330-0100+1 (650) 330-0100Click up if you have successfully reached Google by calling +1 (650) 330-0100 phone number 0 0 users reported that they have successfully reached Google by calling +1 (650) 330-0100 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 330-0100 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (650) 330-0100 phone number+1 (650) 623-4000+1 (650) 623-4000Click up if you have successfully reached Google by calling +1 (650) 623-4000 phone number 0 0 users reported that they have successfully reached Google by calling +1 (650) 623-4000 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 623-4000 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (650) 623-4000 phone number+1 (650) 490-4916+1 (650) 490-4916Click up if you have successfully reached Google by calling +1 (650) 490-4916 phone number 1 1 users reported that they have successfully reached Google by calling +1 (650) 490-4916 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 490-4916 phone number 2 2 users reported that they have UNsuccessfully reached Google by calling +1 (650) 490-4916 phone number+1 (650) 253-0000+1 (650) 253-0000Click up if you have successfully reached Google by calling +1 (650) 253-0000 phone number 0 0 users reported that they have successfully reached Google by calling +1 (650) 253-0000 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 253-0000 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (650) 253-0000 phone number+1 (941) 607-0688+1 (941) 607-0688Click up if you have successfully reached Google by calling +1 (941) 607-0688 phone number 0 0 users reported that they have successfully reached Google by calling +1 (941) 607-0688 phone number Click down if you have unsuccessfully reached Google by calling +1 (941) 607-0688 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (941) 607-0688 phone number
-
Google address1600 Amphitheatre Pkwy, Mountain View, California, 94043-1351, United States
-
Google social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 05, 2024 - View all Google contacts
Most discussed Google complaints
my home address in google searchRecent comments about Google company
Defamation post on google
Craigslist
327 reviews
ManyVids
1 review
WatchDocumentaries.com
1 review
Artwork Archive
1 review
Review Centre
8 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!