Google
Reviews and Complaints

I noticed that Google has been charging my account 27 times for $2.99 and it has over drawn my account for each at $.35 a charge and there is no record on my Google account of these charges but there is on my bank account. The charges read 16:13:045175 SVC CHG NSF SIGNED GOOGLE *GORDON SU4029357733, CA00248748DOM ON US. This needs to stop. This happened before but they had me convinced my son did it but I had no reason to believe they would lie to me. But now I'm getting irritated with this. Please fix this.

I have recently received several unknown/unexplained charges on my bank account from google *telepathic g.co/helppay# caus. I have no idea what this is for?! My Google account does not show that I have made any recent purchases. I did not purchase anything and I would like my money refunded. This is the third charge that I have received so far.

10/30/2017 atm pos debit google *telepathic g.co/helppay# caus $ -2.99 $ 1, 001.55
10/23/2017 atm pos debit google *telepathic g.co/helppay# caus $ -2.99 $ 581.91
10/16/2017 atm pos debit google *telepathic g.co/helppay# caus $ -2.99 $ 476.30

Google is Demonetizing my Google+ account for no good reason! My account with Google+ is only Historical / Educational in nature and without malicious! I have been with Google form its conception with my e-mail account along with other Google Products! I'm baffled and it behooves me why Google+ and Google would do this to such a benign account. Again this is totally inappropriate for Google to have taken the account which again is Historical / Educational in nature and should not be offensive to anyone, at all! 'If the truth is evils then let there be silence' Please Stop this nonsense! https://plus.google.com/+RolandGibeault

Dear Sir or Madam,

I was checking my banking account online and noticed a series of charges for "Google Telepathic" in the amount of $2.99, dating back to August of this year. None of these charges were authorized, and I would like for the charges to stop, and to be reimbursed for the errors.

Thank you and Regards,

Todd Rheingold
[protected]
[protected]@lycos.com

Dear team,
on 24.10.2017 my account has been debited total amounting rs.8600/- without my knowledge and involvement. the details are
1) inr3500 on pos [protected] at google octro inc trn#[protected]
2) inr250 on pos [protected] at google octro inc trn#[protected]
3) inr50 on pos [protected] at google octro inc trn#[protected]
4) inr800 on pos [protected] at google octro inc trn#[protected]
5) inr250 on pos [protected] at google octro inc trn#[protected]
6) inr3500 on pos [protected] at google octro inc trn#[protected]
7) inr250 on pos [protected] at google octro inc trn#[protected]

Requesting you to kindly check and assist in reversing the amount.

On 16th october 2017 through fraud transfers on pos [protected] through multiple transtactions numbers [protected] for google*services a debit of rs 50, through txn no [protected] a deduction of rs 800, through txn no [protected] a deduction of rs 800, through txn no [protected] a deduction of rs 80, through txn no [protected] a deduction of rs 800, through txn no [protected] a deduction of rs 800, through txn no [protected] a deduction of rs 800, through txn no [protected] a deduction of rs 800, through txn no [protected] a deduction of rs 800, through txn no [protected] a deduction of rs 800, through txn no [protected] a deduction of rs 800, through txn no [protected] a deduction of rs 800, through txn no [protected] a deduction of rs 800, through txn no [protected] a deduction of rs 800 and through txn no [protected] a deduction of rs 3500 was made from my debit card no [protected]. This is unacceptable fraud and should be dealt with as soon as possible.
Amrita chowdhary

Dear sir

Regarding :-Fraud Transactions

My sbi account is debited today on 15.10.17 rs 7000 by debit card-OTHPG
#GOOGLE *OctroInc g.co/helpp-
I never deal with this site for any transaction in the past
sir please Request you to help me refund my money.

Acc no: [protected]

Debit card no.#

Name: ADITYA PRAKASH

Ph: [protected]

I had money drawn out of my account,
I did not authorize the payment, or give any kind of permission
I have notified customer service of Bank of America, to dispute the transaction, I will proceed with charges, because I dont order off of google, or google play, I have a statement with google play saying I havent made any purchases, so Why the [censor] is google stealing money out of my account? and how did you get my PAYCARD (from my job) info... fix this issue, or I will file charges, Im so sick of this

HI this is Andrew Stone of Somerton car sales 250 Brighton road Somerton park Adelaide south Australia, i am hoping you can help our business we got a Google review from ken ZoO GuRUng i phoned him soughted his complaint and he was happy to remove but on are front page it still appears can you please remove sincearly kinds Andrew j Stone owner manager.

I tried to purchase a google pixel phone and finance it through the above google bank on october 4th.

Since the equifax issue, I froze my credit on all three credit agencies.

I called the bank and was told I needed to unlock all three agencies, since the SYSTEM selects the credit agency randomly. I asked if they could tell me which agency they were going to use so I could unlock it one agency and avoid the expense of unlocking all three. I was told NO. Then the agent suggested I speak with the application department. She transferred me to a random company outside the bank just to get rid of me. She was very rude. Her employee id 5459. But I doubt that is correct.

My question is - can someone tell me what credit agency you will use so I can unlock that specific one.

The last time I received a credit report my number was 896. I am not use to being declined nor am I use to this type of treatment from google.

The commercials that view during the videos that i watch on you tube have no problem utilizing my full bandwidth to connect and load, but when the video that i selected to watch begins to play the stream rate drops 60-70% and results in me being unable to watch the video. For example my max bandwidth is 2.7 mbps and google chrome has no problems using all of this to load commercials. But when it comes to something i actually need to view chrome can only manage to use .5 - .8 mbps of connection. It just seems to me that the you tube site or the google chrome browser application is giving precedence to commercials and limiting my use otherwise. This is unacceptable my browser should access every bit of information i request equally when it is coming from the same provider, i.e. you tube videos should stream at roughly the same rate regardless of content. I would like more effort put into ensuring equal access to content regardless of its commercial value for Google inc.

09/27/17
GOOGLE *SERVICES
1600 Amphitheatre Pkwy, g.co/payhelp#, CA 94043

I received two charges on my credit card for I don't know why. I was not on my computer for days before or after the date of the charges.

I had not been able to get on my google email for months and every time I would get the code to reset my password it would never work. I finally gave up and no longer have a google account.

9/29/17 GOOGLE *telepathic g.co/helppay#US 2.99

I want my money back as soon as possible.
1+[protected]
I have bought NOTHING from Google play.
I am an individual NOT a company
RETURN MY MONEY PLEASE!
This is a very upsetting thing to have happen, Google is my favorite site, this is absolutely ridiculous that I have to put 350 words when the amount I had was sufficient, to get my point across.

Hello- I have 13 fraudulent charges on my debit card, which has now been cancelled from 15003 CHK PURCH SIG GOOGLE *LINE Corp g.co/helppay# CA GOOGLE *LINE Co in amount of .99 each made on 09/28/2017. I have contacted my bank, Citizens Community Federal at [protected] and was asked to contact Google direct for reimbursement. Please contact me at [protected]@aol.com and let me know what I can expect to happen next.
Thank you!
Susan Wing

These are a list of transactions appearing on my discover charge:
09/24/17
Google *services
Processing -$1.00 read more about google *services
09/24/17
Google *services
Processing $1.00 read more about google *services
09/21/17
Google *services
Processing -$1.00 read more about google *services
09/21/17
Google *services
Processing -$1.00 read more about google *services
09/21/17
Google *services
Processing $1.00 read more about google *services
09/21/17
Google *services
Processing $1.00

This is the information provided when clicking on the transaction:
Google *services
1600 amphitheatre pkwy, g.co/payhelp#, ca 94043.

Please check this out.
Thank you.
Catherine baker
[protected]

Unable to log in to my account using above account name and the password I used. I tried with several passwords I might have used.

None of the recovery methods they suggested worked. They sent codes to me that were invalid. I could not enter my recovery phone number. There was no was to talk to a live operator or chat agent. There was no e-mail address to write to. The messages saying someone was trying to hack my account was a No Reply address. No way to correct this

Ken Peale
elijah.[protected]@mymts.net

Ladies and Gentlemen:

I tried to use Google Play Store to add Ad Block to my cell phone, number [protected] and could not get in despite repeated attempts to log in as "[protected]@gmail.com" I used the password I had set up. In an attempt to recover the account, there was a question asking when I had set up the account. I do not recall the date, but there was no provision to say, "I don't remember."

Please unblock this account. To my knowledge, no one was trying to break in. This is not the first time I have had difficulty accessing my google account. I do not appreciate being mistaken for a crook!

I would appreciate more reliable service from you.

Ken Peale
elijah.[protected]@mymts.net

This has gone on for four days now. I would appreciate some action on this.

Can you help?

Re: Google account [protected]@gmail.com
Google Play Store https://play.google.com/store
Verification page: https://accounts.google.com/signin/v2/challenge/selection?service=googleplay&continue=https%3A%2F%2Fplay.google.com%2Fstore%2Faccount&flowName=GlifWebSignIn&flowEntry=ServiceLogin&cid=1&navigationDirection=forward&TL=AHnYQLzYurLIvOzoDgu7CMKGQGkMW-j-0iwmmcA_zz3L5mo79w2YooL9TnAwqCXPEaBBH3qfCim6oaQ4joduxnAVgppZmNAvE5Y0J0sUSjxw83RGK9J8gUaylITEyvmiR5D-kYBysrur-dOmJx_D33OuEXwnRWOqkQ&lid=1

i was having issues with my phone last night so i had to restart it, and when i did so i had forgotten my google password so i made a new one and now its not letting me sign in until at least 24 hours, Someone said that they got locked out of there phone for three days, I can't wait that long my grandma calls me and asks for help a lot so i need that phone to be on sooner then that, This new security system is a joke and it needs to be fixed!

I did not authorize Google or any of their representatives to charge my credit card for this service charge of $10.00. I did not sign up for anything of such nature from Goole. Please refrain from making any such charges to my account without my express authorization. Also please provide me with all details regarding this charge as soon as possible. I

my name is danny bferguson 1250 e bell rd phx az 85004
i have 2 gmail accounts that have been stolen from me by a looser named allin hill dob 10/31/79.
the gmails are [protected]@gmail.com
[protected]@gmail.com
allin is using cattle control software on his computer to torture his victims that he has implanted against there will. this that i tell you may sound untrue but i assure you that i am telling you the absolute truth .

thank you .. danny ferguson, [protected]

Dear Sir,
I observe that since 13/092017 to 15/.09.2017, Rs 6500 has been debited from my SBI account which detail is hereunder
Description Ref No./Cheque No. Debit Credit Balance
by debit card-OTHPG 725635067102GOOGLE *SERVICES g.co/helpp-- 50 13, 059.19
by debit card-OTHPG 725676100960GOOGLE *Octro Inc g.co/helpp-- 800 12, 259.19
by debit card-OTHPG 725666701519GOOGLE *Octro Inc g.co/helpp-- 800 11, 459.19
by debit card-OTHPG 725674483368GOOGLE *Octro Inc g.co/helpp-- 800 10, 659.19
by debit card-OTHPG 725678111548GOOGLE *Octro Inc g.co/helpp-- 800 9, 859.19
by debit card-OTHPG 725641314126GOOGLE *Octro Inc g.co/helpp-- 800 9, 059.19
by debit card-OTHPG 725675085039GOOGLE *Octro Inc g.co/helpp-- 250 8, 809.19
by debit card-OTHPG 725643328490GOOGLE *Octro Inc g.co/helpp-- 80 8, 729.19
by debit card-OTHPG 725633202236GOOGLE *Octro Inc g.co/helpp-- 80 8, 649.19
by debit card-OTHPG 725646387782GOOGLE *Octro Inc g.co/helpp-- 80 8, 569.19
by debit card-OTHPG 725635070198GOOGLE *Octro Inc g.co/helpp-- 80 8, 489.19
by debit card-OTHPG 725672487594GOOGLE *Octro Inc g.co/helpp-- 80 8, 409.19
REVERSE POS PUR--- 50 8, 459.19
by debit card-OTHPG 725835907508GOOGLE *Octro Inc g.co/helpp-- 1, 000.00 7, 459.19
by debit card-OTHPG 725874903495GOOGLE *Octro Inc g.co/helpp-- 80 7, 379.19
by debit card-OTHPG 725848653360GOOGLE *Octro Inc g.co/helpp-- 80 7, 299.19
by debit card-OTHPG 725871933293GOOGLE *Octro Inc g.co/helpp-- 80 7, 219.19
by debit card-OTHPG 725837120197GOOGLE *Octro Inc g.co/helpp-- 80 7, 139.19
by debit card-OTHPG 725873881926GOOGLE *Octro Inc g.co/helpp-- 80 7, 059.19
by debit card-OTHPG 725842990196GOOGLE *Octro Inc g.co/helpp-- 80 6, 979.19
by debit card-OTHPG 725874903818GOOGLE *Octro Inc g.co/helpp-- 80 6, 899.19
by debit card-OTHPG 725843513575GOOGLE *Octro Inc g.co/helpp-- 80 6, 819.19
by debit card-OTHPG 725863835960GOOGLE *Octro Inc g.co/helpp-- 80 6, 739.19
by debit card-OTHPG 725831954322GOOGLE *Octro Inc g.co/helpp-- 80 6, 659.19
This is totally unautorised / fraudent with me. Please arrange to revers my amount and obliged.
Anant Kumar Nikunj.
Mob-[protected]