Menu
For Business Write a review File a complaint
CB Websites Google king g.co/helppay#caus
Google

Google review: king g.co/helppay#caus 6

K
Author of the review
1:50 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have no idea what this is for and I haven't authorized any charges of this sort, I'm looking for several reimbursements on this issue. I have discuss this with my bank and they said I needed to contact Google first then they will take action please review and let me know how to get my money back ASAP.
I will contact my bank by Friday for them to take action on this issue.

6 comments
Add a comment
N
N
Noctisse
US
Sep 25, 2018 7:06 am EDT

Same thing happened to me!
Have been charged multiple times by google even though I haven't added my debit card as a payment issue to my google play account.
So far I've lost about 200$ in a couple of days.
My bank told me to contact google, then google told me to contact my bank saying "The charges are outside of our refund policy, so unfortunately we can't provide a refund."
This needs to be investigated by google. There are way too many people confronting with this issue.

R
R
Ryan1234t
US
Oct 27, 2018 2:02 pm EDT

I just noticed on my bank statement 3 Zynga. 99 withdrawals g.co helppay ca. And a PayPal transfer for $8 from carldavis California and I see people all over saying this same person carldavis is doing this to a lot of people

C
C
Cannibal
CA
Nov 22, 2018 2:24 pm EST

how do i change my credit card # for payment ?
How do i change my payment to paypal?

A
A
Atul Kuntal
IN
May 29, 2019 9:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My credit card amount deducted from this site. May I know why u people r playing with others life. Even though we didn't using ur site. My credit card number is [protected]. Could you refund my amount. If u r a honest person. 6400 rs deducted .My phone number [protected] and email id atulkuntal1@gmail.com

A
A
Atul Kuntal
IN
May 30, 2019 1:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Rs 11900

A
A
Atul Kuntal
IN
May 30, 2019 1:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My credit card amount deducted from this site. May I know why u people r playing with others life. Even though we didn't using ur site. My credit card number is [protected]. Could you refund my amount. If u r a honest person. 11900 rs deducted .My phone number [protected] and email id atulkuntal1@gmail.com

  1. Google Contacts

  2. Google phone numbers
    +1 (650) 330-0100
    +1 (650) 330-0100
    Click up if you have successfully reached Google by calling +1 (650) 330-0100 phone number 0 0 users reported that they have successfully reached Google by calling +1 (650) 330-0100 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 330-0100 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (650) 330-0100 phone number
    +1 (650) 623-4000
    +1 (650) 623-4000
    Click up if you have successfully reached Google by calling +1 (650) 623-4000 phone number 0 0 users reported that they have successfully reached Google by calling +1 (650) 623-4000 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 623-4000 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (650) 623-4000 phone number
    +1 (650) 490-4916
    +1 (650) 490-4916
    Click up if you have successfully reached Google by calling +1 (650) 490-4916 phone number 1 1 users reported that they have successfully reached Google by calling +1 (650) 490-4916 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 490-4916 phone number 2 2 users reported that they have UNsuccessfully reached Google by calling +1 (650) 490-4916 phone number
    +1 (650) 253-0000
    +1 (650) 253-0000
    Click up if you have successfully reached Google by calling +1 (650) 253-0000 phone number 0 0 users reported that they have successfully reached Google by calling +1 (650) 253-0000 phone number Click down if you have unsuccessfully reached Google by calling +1 (650) 253-0000 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (650) 253-0000 phone number
    +1 (941) 607-0688
    +1 (941) 607-0688
    Click up if you have successfully reached Google by calling +1 (941) 607-0688 phone number 0 0 users reported that they have successfully reached Google by calling +1 (941) 607-0688 phone number Click down if you have unsuccessfully reached Google by calling +1 (941) 607-0688 phone number 0 0 users reported that they have UNsuccessfully reached Google by calling +1 (941) 607-0688 phone number
    More phone numbers
  3. Google address
    1600 Amphitheatre Pkwy, Mountain View, California, 94043-1351, United States
  4. Google social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  6. View all Google contacts
Google Category
Google is ranked 1 among 45 companies in the Websites category