GrabCar / GrabTaxi review: driver asking me to cancel the trip, and I was late for boarding time... 93

Three taxis cancelled without explanation 17:56, 18:01 and 18:26 hours on 04 September 2018. Second one arrived almost 20 minutes but refused to take me.

These drivers are not professionally suitable to provide such a service.

Harga naik meningkat biase rm10 tp trus naik rm14 hari2 harga grab naik

Mr Jerome Etcuban Jabat took a picture of us without asking our permission. I want it to be deleted for security reasons. Plate number is NQ2833. Booking ID is IOS-[protected]-5-003

Please see attached photo. Thank you

the driver phone number is [protected]

I require him to help lifting my stuff
but he said that he order me to put my stuff in front of his car.
I didnt just move...
he said [censored] u

I am now shocked about grab service.

I dont umderstand the grab company does not teach right service to the drivers...

I called up grab driver in ho chi minh city, this driver act like a little punk thug, demand more money than a fare prices this dude not happy with his job act like little punk low life thug, his car plate is 51 f 823.87 name driver is pham hoang thao, grab really need to straight this guy.

We were waiting for the grab it says 7mins then suddenyly it gone up to 9mins. And the location of driver is not moving. I tried to call but he said he was near tramo. This was negligence Tramo was in Pasay and i saw him he was not moving At San Antonio, Makati

I submitted a report regarding the rudeness of this driver but grabPH did not provide any updates. I hope you could help. Thanks

Passenger problem

Hi Grab,

I would like to complaint a customer service officer for being rude and not helpful.She only introduce herself as Chin and not being helpful. Do not hesitate to contact or email me for more info.

7/26/2017
Original Price (based on Grab App): Php 158.00
but the actual charged is Php 220.00

and I believed this is not the 1st time that I was overcharged ...

Hi,

I have book for grabshare from changi airport to jurong East just now. But I did not meet the driver and the status for the trip is in transit. Please can you assist on?

we used the grab car app in bali. we found a driver for a fixed price via the app. then the driver starts texting me, that he wants a higher amount of money, even more than twice fixed price of the app, or he wouldn't do it.
do not book with "I made jumawan".

This grab car driver SJJ 2081G was driving reckless along Jurong Lake road and boon lay way while the driver changing lame without signal hogging on the road and pointing middle finger

My account was suspended last year of september 2016 i cancelled my bookings sometimes my friend request to book a grab and change their mind, my last cancelle transaction was we need a 6 seater for the reason we will get my best frien to naia airport

The grab driver charge me double and i strictle want my money back !

Booking ID: ADR-[protected]-2-340

I was quoted $5 after getting $10 off. I was billed $9.75
My office to home will not go through any form of extra charge on the road. However the other grabshare drove into town and somehow I was billed all the ERP charges as I go down last. I see this as a form of unfairness. Is there anything you can about this?

I ordered a grab from bukit bintang to bistari condominium and the driver has a cust.. I attach the screen shots of our chat and what he said and how he Threatened..
Thank you

I was using a promo and we were 7 people. He asked for additional fee because we were 7. I didn't knew that GrabCar are required to ask for additional fee. Plus his car is Mitsubushi adventure.

hi GRAB personnel.

due.to driver refuse to fetching us . he said too many people and cant take us . but we already noted driver that are 2adult and 3kids . as i upload the picture that you can see . he somemore ask we to cancel It

uvb 990 driver look at me from my thigh area up to ky chest area and paused. then he gave me a smile and laughed. i dont feel safe riding grab taxis anymore with a driver likenthat lurking around. i hope this will be acted upon.

The driver Carlos Nino Danza receives a porn pic. He should not be file a case on it. It should be the person sends the pic. Its wrong send

Hi good morning, I left my Iphone SE in the Grab car with plate number NJ 7356, the driver's name is Marlon Simbulan Sta Maria. Please contact me through this number: [protected].

the time taken to find a driver is too long. it at least more than 10 mins! it's such a waste of time when im in a rush!

Hi, I would like to complaint about this case.

Below is the information of the driver.
Name: Muhammad Na'im Bin Azimi
Car plate number: BME 5657
Booking ID: ADR-[protected]

The details that I would like to complaint is on the picture that I attached.

I wanted to go to 436, upper bukit timah rd, 678062. But instead he dropped me off at lewis road and telling me that my locations that i gave him is correct. I don't want to argue so i get down the vehicle. I hope i will get a answer for this asap. Thank you.

Your Driver Tracking System was not working well. It didn't show the location of a driver correctly, so I didn't know your driver already arrived (he was still far away on the map). I think he waited for me long time and finally he left without notice.
Please improve the precision of your Driver Tracking System.

...

Driver did not send the package. I gave him the package but have not heard from him at all. And now he cannot be reached.

Name Jose vallejos
Id number [protected]

Booking is adr-[protected]-2-1789

The package is worth p2500 worth of skin care

When drivers reach my building, I have many bag, told him come up 6 floor bring me, and he say he don't want come up let me come down, and when I come down this driver cancel my trip!like this playing customer is very funny !?

The driver's attitude is very bad.
The information(place that we need to wait for him) that he gave us very blur!

Hi. Your grab driver Ruperto Panghulan with plate no. NJ 9077 just hit and run my dog. He did not even go down to apologize and compensate for the damage that he has done. Without the cctv we have, we will not trace him. Please help us to locate this person.

Because I want to change the driver so I cancel the book many time

Hi me and my friend used Grab service trough our stay in ipoh town. But it was spoiled by this grab driver when we immediately cancelled the trip. Attached the screen shot of the conversation. He used bad words to us. I really hope grab management take a serious action towards this person with an apology. Or I will bring it to the SPAD. Thank you

Today I took grabshare and I was about 10mins in the car suddenly there was another rider. The ride was near my place while I was already in PIE but the main issue was. Like why was the ride going to the other rider place first instead of mine. And I had to alight to book GrabCar during high demand.

This Driver of Mitsubishi Mirage NK 0157 did not pick me up, I txted her and trying to call her to cancel the if she don't want but she never answer. Please do not tolerate this kind of driver.

Can't get any Grabcar or Grab taxi for few days already, before maybe can't get it only for peak period, now even non peak period also can't get any Grabcar or Grab taxi, service really sucks nowadays, totally different from before.

I canceled once for Grab, and now I got suspense from Grab. I contact with customer support for many time but useless. At lease, they should give me a proper guideline for the reactive account. Always asked me to sent appeal letter. After that nothing happened.

I have call in about 7 times and waited for 3 months since dec 2016 to resolve the issue, and grab promise to give me a call back and yet no one did! till now the issue is still not yet solve.

Lagi nalang po walang nagaaccept ng request ko. Im seeing cars available but none of them are accepting it and sometimes they request me to cancel my booking.

On 3 Feb, I booked a grabshare . This ride I am suppose to drop off first but this driver drop off the other rider at airport terminal 3 arrival.