7/16/23 My military son was taken to Winston Salem NC depot from a Albemarle NC bus stop to take another bus directly to Nashville Tennessee. He called me to come pick him up at 9:00pm 3hrs round trip for me. The depot was closed. Only 3 buses came through. One female driver hit the building turning in. Homeless people everywhere asking him for money. He had no text, notifications, sat there for hours. All contact numbers for Greyhound didn’t answer. Abandoned a USAF Sergeant along with other people.
Desired outcome: His time and my time and gas should be compensated. Anguish of having to deal with the stress of being abandoned in an unsafe environment. Disrupting people’s lives. Offer full refunds or provide services already Paid For!