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Greyhound Lines

Greyhound Lines review: Services not rendered

C
Author of the review
4:32 pm EDT
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7/16/23 My military son was taken to Winston Salem NC depot from a Albemarle NC bus stop to take another bus directly to Nashville Tennessee. He called me to come pick him up at 9:00pm 3hrs round trip for me. The depot was closed. Only 3 buses came through. One female driver hit the building turning in. Homeless people everywhere asking him for money. He had no text, notifications, sat there for hours. All contact numbers for Greyhound didn’t answer. Abandoned a USAF Sergeant along with other people.

Desired outcome: His time and my time and gas should be compensated. Anguish of having to deal with the stress of being abandoned in an unsafe environment. Disrupting people’s lives. Offer full refunds or provide services already Paid For!

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  1. Greyhound Lines Contacts

  2. Greyhound Lines phone numbers
    +1 (800) 231-2222
    +1 (800) 231-2222
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    United States
    +1 (214) 849-8100
    +1 (214) 849-8100
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    International
    +1 (800) 531-5332
    +1 (800) 531-5332
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    Spanish Language
    +1 (844) 477-8747
    +1 (844) 477-8747
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    Groups Of 10 Or More
    +1 (214) 849-8966
    +1 (214) 849-8966
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    Refunds
    +1 (214) 849-6246
    +1 (214) 849-6246
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    Lost & Damaged Baggage
    +1 (800) 723-3287
    +1 (800) 723-3287
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    Report Unsafe Driving
    +1 (800) 752-4841
    +1 (800) 752-4841
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    Assistance For Customers With Disabilities
    +1 (800) 345-3109
    +1 (800) 345-3109
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    TTY & TTD
    +1 (877) 943-3530
    +1 (877) 943-3530
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    Road Rewards
    +1 (800) 268-9000
    +1 (800) 268-9000
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    Website & App Support
    +1 (800) 739-5020
    +1 (800) 739-5020
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    Bus Charters & Packages Express
    +1 (800) 440-7712
    +1 (800) 440-7712
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    Commercial Sales
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  3. Greyhound Lines emails
  4. Greyhound Lines address
    P.O. Box 660691, MS 470, Dallas, Texas, 75266-0691, United States
  5. Greyhound Lines social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 04, 2024
Greyhound Lines Category
Greyhound Lines is ranked 6 among 34 companies in the Bus and Rail category

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terrible experience!
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