HairStopAndShop’s earns a 1.4-star rating from 14 reviews, showing that the majority of customers are dissatisfied with their purchases.
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Disappointing Experience with HairStopAndShop's Order Confirmation and Customer Service
I recently made a purchase from HairStopAndShop and I'm still waiting for an email to confirm my order. I tried to log back into my account, but it seemed like I got kicked out. I'm currently waiting for a response from their customer service team after sending them an email. It's frustrating because I ordered these items for a friend and now the delay is going to be even longer. I think this is unacceptable and it's causing unnecessary stress.
HairStopAndShop Review: Disappointing Product and Unfair Review Policy
So, I gotta say, I recently got my first wig from HairStopAndShop and I ain't too happy about it. It's like they sent me a whole different wig than what I ordered, ya know? And when I tried to return it, their policy wasn't exactly the easiest to deal with. I mean, come on, other sites make it way simpler to return stuff.
But that ain't even the worst part. I left a review on the wig, just being honest about my experience with it, and they never even posted it! Like, what's the point of having a "review this product" option if they ain't gonna let people share their real thoughts? It's like they don't want anyone to know the truth about their wigs.
Overall, I ain't too impressed with HairStopAndShop. They need to step up their game if they wanna keep customers happy.
Terrible Experience with HairStopAndShop: Missing Wig and Credit Card Compromise
So, I gotta say, I had a pretty bad experience with HairStopAndShop. I mean, I ordered a wig and never even got it! And to make matters worse, when I came on here to read reviews, I found out that other people's credit cards had been compromised after making purchases on the site. And you know what? I think mine was too! I mean, I only used it a couple of times before this, and always kept it in my hand, so I don't know where else it could have happened. It's just really frustrating, you know? I don't want to have to deal with all this hassle just because I wanted to buy a wig.
HairStopAndShop Review: Poor Customer Service and False Advertising
I gotta say, HairStopAndShop ain't all that great. I had a real bad experience with Asia, who promised to ship out my order on Friday but then went MIA for the rest of the day and didn't actually send it until almost Tuesday. And don't even get me started on Danny, the supposed manager who's never around during the day. What kinda manager is that?
Their customer service is just plain poor, and they can't even deliver on their promise of shipping within 24 hours. False advertising, if you ask me. And their shipping is slower than a snail on a hot day.
Honestly, I'm done with HairStopAndShop. I'm gonna take my business elsewhere, to a place that actually knows how to treat their customers right. Check out ebonyline.com instead, they seem to have their act together a lot better.
Beware of HairStopAndShop: A Fraudulent Company That Compromises Your Financial Privacy
I recently had a terrible experience with HairStopAndShop. Let me tell you, if you're looking for a company that will compromise your financial privacy, then this is the place for you!
I placed an order on their website, but unfortunately, it didn't go through because I was outside of the US and my card wasn't accepted. However, a week later, I checked my bank balance and noticed that $520US was missing! Someone had used my hard-earned money to throw a birthday party and even ordered Papa John's pizza!
I immediately reported the fraudulent transactions to both my bank and HairStopAndShop. My bank put a hold on my card, but when I spoke to a representative from HairStopAndShop, they told me that there was nothing they could do. It's quite suspicious that the first withdrawal was the exact amount as my initial order that didn't go through on their website.
I have to say, this company is fraudulent and I would not recommend them to anyone. It's important to be cautious when shopping online, and unfortunately, HairStopAndShop is not a trustworthy company.
Five-Star Service: My Positive Experience with HairStopAndShop
I am extremely happy that I decided to go with HairStopAndShop for my hair needs. After stumbling upon their website and finding exactly what I was looking for, I placed my order. However, I must admit that I was a little worried after reading a few negative reviews about the company.
But today, on August 15th, 2018, I am giving them a five-star rating because of my positive experience. I placed my order yesterday morning and even spoke with a representative in the evening. I received several confirmation emails yesterday and today, and I also spoke with a customer service representative who was very helpful and reassuring. My package is now on its way through UPS with a tracking number.
If you are in search of anything related to hair and you find it on HairStopAndShop's website, I highly recommend giving them a try. I did, and I am extremely satisfied with their service.
HairStopAndShop Review: Good Prices, But Frustrating Experience with Glitchy Website and Poor Customer Service
I gotta say, I was really excited to check out HairStopAndShop and see what they had to offer. I had heard some good things about their prices and selection, so I was eager to give them a try. Unfortunately, my experience was not quite what I was hoping for.
First off, I had a lot of trouble actually making a purchase. The website seemed to be glitchy and kept sending me in circles. I tried calling and emailing for support, but the response I got was pretty unhelpful. They told me to register my email and finish the checkout process, but I had already tried that multiple times with no luck.
In fact, I must have tried at least 20 times to make a purchase, but I just kept getting stuck in the same loop. It was beyond frustrating, and it definitely made me feel like I couldn't trust this company to provide good customer service.
Speaking of customer service, I also had trouble getting in touch with anyone when I needed help. The phone line just rang and rang, and when I tried texting for support, I never got a response. It's disappointing to feel like you're on your own when you're trying to make a purchase.
All that being said, I have to admit that HairStopAndShop did have some really good prices on the wigs I was interested in. But after this experience, I'm not sure I would be willing to risk it again. It's just too frustrating to deal with all these issues and not be able to get any help when you need it.
Overall, I think HairStopAndShop has some potential, but they really need to work on their website and customer service if they want to keep customers coming back.
Cautionary Review: HairStopAndShop - Card Compromised After Order
I recently had a bit of a problem with HairStopAndShop. I ordered some wigs from their website and unfortunately, my card was compromised shortly after. I was really disappointed because I had only just received the card and had only used it on their site. I decided to do some research and found that other customers had also had similar issues with their cards being compromised after ordering from this company. I saw that the company had responded to these complaints and said they would look into the matter, but it seems like the problem hasn't been resolved and the person responsible is still working there.
Luckily, my bank caught the issue and I was able to resolve it quickly. However, I am now hesitant to order from HairStopAndShop again. It's a shame because I was really happy with the delivery time - I received my order just six days after placing it, which is pretty impressive considering I'm in Philly and the company is in NJ. I also really like the look of the wigs I ordered, although I haven't actually worn them yet.
Overall, my review is based solely on my experience with my card being compromised. I can't speak to the quality of the wigs or the customer service, as I haven't had any other interactions with the company. However, I do think it's important for potential customers to be aware of this issue and to proceed with caution when ordering from HairStopAndShop.
Hit or Miss: My Experience with HairStopAndShop
I've been a customer of HairStopAndShop for quite some time now. I've had both good and bad experiences with them. Sometimes, they have the best prices for the hair or wig that I'm looking for. However, I've also been burned by this company. Just because they have the lowest prices doesn't mean that the product will be wearable. I believe that they buy defective products and wigs and sell them to their customers. When customers need to return the defective product or wig, they deduct money from the refund, even though they know the product wasn't good in the first place. It's not fair!
HairStopAndShop is also bad about sending you a substitute on purpose. They know that you'll send it back, but they still get to keep a portion of your money. That's not right! For example, I ordered the Motown Tress Persian Virgin Remy Human Hair Wig - HPR. MAPLE after seeing it on another wig site. The young lady who shared a picture of herself wearing it looked beautiful, and I liked the style. However, the wig that HairStopAndShop sent me was just a big, shapeless wig with no curls. I posted a review on their site, but since I told the truth about the unit, they didn't share it. This isn't the only unit that I've posted an honest review about that they didn't post. This tells you what kind of company you're dealing with!
Overall, I would say that HairStopAndShop is hit or miss. Sometimes, you'll get a great product at a great price. Other times, you'll get a defective product that they won't refund properly. If you're willing to take the risk, then go for it. But if you want to be sure that you're getting a quality product, then I would suggest looking elsewhere.
This company is a joke. I get 30 emails a day. There’s no link to unsubscribe from it and when I emailed them to unsubscribe me they told me they can’t I have to do it myself... when there isn’t a way for me to do it! This is absurd! I will never buy anything from here.
Horrible. Claims they are shipping out items, but they print labels and never send orders out. I kept emailing asking why they wouldn't send out my order and was told each time that it was "going out today". Then they began to ignore me and not write back. All the while, they posted stupid daily live videos on Facebook advertising new products and sent out a ton of emails. They should fulfill orders rather than try to get more and more of them. Fast forward to 2 months later And my having to file a claim through PayPal. Naturally, I won as they ignored both me and PayPal.
Amazing boutique with great customer service. Highly recommend. I am a loyal customer who orders from this boutique on a regular basis. Everything I have purchased has been very good quality. As a customer service manager, I know good customer service and I think it’s important to pass that along when I get excellent service. I have personally witnessed this boutique go above and beyond not just for me, but for all of their customers.
Disappointing Customer Service from HS&S: A Review
I recently made a purchase from HS&S and unfortunately, my experience was not a positive one. I ordered a wig and it seems that it was delivered to my porch, but it was stolen by someone. I understand that this is not the fault of HS&S or the USPS, but I was disappointed with the lack of customer service I received from HS&S. When I contacted them about the situation, they did not offer any sympathy or discount on my next order to try and keep me as a customer. It seems like they only care about taking money from one customer at a time and don't care if they never see that customer again.
I think it's important for customers to know the character of the company they are dealing with, and in this case, I was not impressed with HS&S. They did not make any effort to try and keep me as a customer, even though I was willing to give them another chance. I can't speak to the quality of the wig I ordered, but I can say that I was disappointed with the dismissive attitude of HS&S. If you are considering purchasing from them, I would advise you to think twice and consider whether or not you want to support a company that doesn't seem to care about its customers. Thanks for taking the time to read my review.
HairStopAndShop Complaints 4
Terrible Experience with HairStopAndShop: Cancelled Order and No Refund Received
So, I was trying to buy some hair products from HairStopAndShop (hairstopandshop.com), but they cancelled my order and never gave me back my money. I was really upset about it, and I tried calling their customer service number, but it didn't work. I don't know what's going on with these guys, but I wouldn't recommend buying from them. It's just not worth the hassle.
HairStopAndShop Review: Poor Customer Service and No Refund
So, I was looking for some hair products and I came across HairStopAndShop. I placed an order for some stuff, but unfortunately, they didn't have it in stock. I was pretty bummed out about it, but what really got me was that they didn't even give me my money back. I tried emailing them about it, and they said sorry and all that, but when I asked about my refund, they just stopped responding. It's really frustrating when companies don't take care of their customers like they should. I wouldn't recommend HairStopAndShop to anyone.
Warning: HairStopAndShop Took My Money and Never Sent My Order
So, I ordered some hair from HairStopAndShop and they took my money but never sent the hair. I've been asking for a refund but they haven't given me one yet, even though I've asked a bunch of times. It's really frustrating. I'm trying to use Paypal to get my money back now, but we'll see how that goes. Honestly, I wouldn't recommend ordering from them. I'm starting to think that the good reviews might not be real.
Is HairStopAndShop Legit?
HairStopAndShop earns a trustworthiness rating of 72%
Reliable, but always remember to protect your data.
HairStopAndShop has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Hairstopandshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Hairstopandshop.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- The website belonging to HairStopAndShop has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to HairStopAndShop. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
HairStopAndShop Review: Poor Security and No Customer Support
So, I gotta say, I'm not too impressed with HairStopAndShop. I mean, I used a fresh credit card to buy some hair from them and wouldn't you know it, the card got hacked! And get this, they don't even have a phone number to call for help. What kind of business doesn't have a phone number? And when I asked them about it, they acted like they had no clue what happened, even though I never used that card anywhere else. And get this, it happened to me before with a debit card back in July, but I didn't realize it was them until now. I don't know about you, but I'm not too keen on doing business with a company that can't keep my financial info safe.
About HairStopAndShop
One of the key features of HairStopAndShop is its extensive selection of hair products. Customers can choose from a wide range of styles, colors, and textures to find the perfect match for their hair type and personal style. Whether you're looking for a natural-looking wig or a bold and colorful hair extension, HairStopAndShop has something to suit your needs.
In addition to its impressive product selection, HairStopAndShop is known for its exceptional customer service. The company's knowledgeable and friendly staff are always available to answer questions and provide guidance, ensuring that customers have a positive shopping experience from start to finish.
HairStopAndShop also offers competitive pricing and fast shipping, making it easy and affordable to get the hair care products you need. Whether you're a professional stylist or simply looking to enhance your own hair, HairStopAndShop is the go-to destination for all your hair care needs.
Overall, HairStopAndShop is a reliable and trustworthy online retailer that offers high-quality hair care products and exceptional customer service. With its extensive selection, competitive pricing, and fast shipping, it's no wonder that HairStopAndShop has become a favorite among hair care enthusiasts and professionals alike.
Overview of HairStopAndShop complaint handling
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HairStopAndShop Contacts
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HairStopAndShop phone numbers+1 (888) 346-3101+1 (888) 346-3101Click up if you have successfully reached HairStopAndShop by calling +1 (888) 346-3101 phone number 0 0 users reported that they have successfully reached HairStopAndShop by calling +1 (888) 346-3101 phone number Click down if you have unsuccessfully reached HairStopAndShop by calling +1 (888) 346-3101 phone number 0 0 users reported that they have UNsuccessfully reached HairStopAndShop by calling +1 (888) 346-3101 phone number
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HairStopAndShop emailsnosignature@hairstopandshop.com99%Confidence score: 99%order@hairstopandshop.com83%Confidence score: 83%cs@hairstopandshop.com82%Confidence score: 82%returns@hairstopandshop.com79%Confidence score: 79%shipping@hairstopandshop.com78%Confidence score: 78%
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HairStopAndShop social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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