I go ev month mon to Friday took mum to greenacers portmadog she’s 95 thou I would get silver van as next to best I thou well went on funny smell carpets filthy bedding really damp even thou weather was hot it was mon 4th sept to Friday xx thou diver was supposed to be good I paid all extras windows really dirty I had to clean decking as was muddy I never complain but I’m loyal customer and wasn’t happy I took mum for breakfast said I had to book. And was closed one day then took her for meal said I was to late at 2.30 yet staff were sitting down it’s hard at best times looking after mum but this was in called for webt this morning for last breakfast before we drove home I waited for someone to come ev he said you have to book I said forget it I spend a lot money on greemacets but this time was really disspointed esp in van please will you look o yo this for me I never moan but think I need to I’d like to come oct but I paid a lot money this time to be disspointed pat ralph mazzarella and mum I wanted to do somthing nice for her
Desired outcome: My out come would be voucher for money off my next holiday