Sapphire Resorts’s earns a 1.0-star rating from 33 reviews, showing that the majority of guests are dissatisfied with accommodations.
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Timeshare membership
The promises made to us by Sapphire Resorts during the prolonged four-hour presentation were nothing but lies and deceitful tactics to force us into making a hasty decision. The first of many lies we were told was that the meeting would be quick and pressure-free. However, we were consistently pressured, shamed, bullied, and manipulated into staying against...
Read full review of Sapphire ResortsComplete scam
Sapphire Resorts lied about what they were selling. They advertised this as an investment we would see a great return on if we later sold it or decided to rent it out. The representatives told us it was an asset and would appreciate in value, like a house. Furthermore, they said because we would own it, it would give us the ability to take vacations not...
Read full review of Sapphire ResortsTimeshare scam
Sapphire Resorts lied to us about every detail of their timeshare and the services they supposedly offer. We were told over and over again that it was NOT a timeshare, which it is, and if we joined, we would save a ton of money compared to booking hotels or resorts online. We have NEVER been able to use this timeshare. After doing a recent cost comparison...
Read full review of Sapphire ResortsIs Sapphire Resorts Legit?
Sapphire Resorts earns a trustworthiness rating of 62%
Generally safe, but check closely before sharing details.
The age of Sapphire Resorts's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Staysapphire.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Staysapphire.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The staysapphire.com may offer a niche product or service that is only of interest to a smaller audience.
- Sapphire Resorts protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Sapphire Resorts. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Timeshare contract
I have sent numerous complaints about the unfulfilled promises and deceitful marketing tactics that led us to the purchase of a timeshare membership, but the responses have been nothing but dismissive and unhelpful. We feel cheated and deceived by the entire process, yet they continue to charge us more money just to make this program work the way it wa...
Read full review of Sapphire ResortsTimeshare membership
We made the mistake of purchasing a timeshare membership with Sapphire Resorts and I feel we have made the biggest mistake. Unfortunately, I am fighting this battle alone because my husband has since passed and I am left with this burden. I have uncovered so many things about this timeshare purchase that are not true at all. Once I reached out to try and get answers, I was basically told there was nothing anyone could do about it and I was left with the bill. The part that is the most disturbing is that I will never be able to receive what we thought we were buying into. My reason for writing is that I would like some help, or direction, on how to cancel something like this. There is no way I will be able to keep paying for this timeshare and take care of myself. This timeshare has no value to me and I need the resort to take responsibility for what they have done to me.
Desired outcome: Terminate this timeshare membership
Confidential Information Hidden: This section contains confidential information visible to verified Sapphire Resorts representatives only. If you are affiliated with Sapphire Resorts, please claim your business to access these details.
Timeshare membership
We would like to make everyone aware of the level of service and support that has not been provided by Sapphire Resorts since purchasing a timeshare membership. Unfortunately, our experience has been nothing but negative, and we feel completely let down by the company. Since purchasing the timeshare, my family and I have not been able to use it in the way...
Read full review of Sapphire ResortsTimeshare
We are here to make you aware of the unethical practices we have experienced with Sapphire Resorts. We purchased a timeshare package that was supposed to give us discounted rates to travel anywhere we wanted. We were trapped in meetings for hours, wasting a whole day of our vacation to listen to all of the wonderful things this purchase could give us. We...
Read full review of Sapphire ResortsTimeshare membership
My husband and I are extremely frustrated and disappointed with this resort. We were on vacation in Las Vegas, Nevada, when we were approached by the representative and lured into attending a presentation with the promise of free dinner, slot machine vouchers, and a free week trip to Universal Studios. During the presentation, we were promised a timeshare...
Read full review of Sapphire ResortsTimeshare membership
When we signed up for this package, we were promised that it would deliver the luxurious vacation experience of our dreams. However, we now realize that this package is not what it was advertised to be. We feel cheated and misled by the misleading sales tactics used to lure us into this unfair contract. It is absolutely unacceptable that we have spent our...
Read full review of Sapphire ResortsTimeshare membership
Please do not get involved with this company and its promises to give you an affordable vacation package at a low cost. We have had nothing but trouble since our start with them. We were promised a free trip to Hawaii and discounts on other destinations if we purchased the timeshare. We have never seen any of what was promised and ended up paying way more than what we were initially told. We have not been able to use the timeshare because of the blackout dates and the inability to book anything with them. We were deceived by the salespeople and the resort will not help. We have made calls and sent emails to try and rectify the problems we have and they are not willing to help us. We want out of this membership as soon as possible.
Desired outcome: Please cancel our contract and release us from any fees associated with the membership
Confidential Information Hidden: This section contains confidential information visible to verified Sapphire Resorts representatives only. If you are affiliated with Sapphire Resorts, please claim your business to access these details.
Timeshare membership
The promises made to me during the sales pitch were nothing more than a sales gimmick. I was misled to believe that the timeshare package would provide me with the freedom to vacation anywhere at any time with little to no cost. However, my experience has been far from that. I was pressured into signing the package with the promises of multiple benefit...
Read full review of Sapphire ResortsTime share
Biggest scam out there. In the time we have had the share we have only be able to use it 2 times. They keep wanting more money and tell us we cannot use our points or dates are not available. They take our points away. We have had this stupid share since 2017. I want a full refund of our money. Called today to schedule a time and they said we had to use...
Read full review of Sapphire Resorts and 1 commentTimeshare membership
I feel compelled to warn others about the tricks and false promises that your representatives use to pull unsuspecting consumers into your timeshare membership. My family and I were tricked by your employees, who used our children as pawns to get us to sign on the dotted line. We were led to believe that we would be getting a luxurious vacation experience...
Read full review of Sapphire ResortsTimeshare membership
I am writing to express my extreme disappointment with the services provided by your timeshare company. My family and I were approached by your representatives and persuaded to invest in your product by promising lower rates on vacation packages and the freedom to travel anywhere at any time. It was made clear to us that this investment would be beneficial...
Read full review of Sapphire ResortsEverything
We were promised use at anytime at unlimited destinations and thousands of points we could use toward vacations. We were also promised a free week of vacation at a beautiful resort. We specifically asked about destinations in Ohio, Tennessee, Oklahoma, Montana and the Dakotas and were reassured that yes their are resorts available. (not true). I tried to...
Read full review of Sapphire ResortsTimeshare
Was told would be different than any other: no problems with availability, no fees, advanced search options, can roll over unused points, etc. Have owned this for several years and never been able to use. Upgraded several times and charged extra maintenance fees, was going to use the advanced search but you had to pay >$200 to set it up, to roll over points have to pay a fee. Tried scheduling in advance but no availability and when there was the places were awful (not clean or cockroaches).
Desired outcome: Canceled contract without affecting our credit and would be nice to get some money back.
Timeshare membership complaint
I am writing this complaint to express my deep concern over the poor service and false advertising provided by this company. I was sold a timeshare with multiple locations and unlimited vacation access, but unfortunately, my experience has been anything but what was promised. I was informed that my maintenance fees were to be paid in April and would be...
Read full review of Sapphire ResortsBookings
My name is Sheilah Johnson and I have a timeshare withe Sapphire that is PAID in full. My ID# is 56953. I tried to book a room at the Jockey Club for the Super Bowl in 2024 and Sapphire told me I could not because I did not have any points but I was willing to pay cash. I started calling them in Jan. of 2023 and was told to call them in August of this year and when I did call them in August they said there were no more rooms available and I would have to go throughy RCI. Again my time share is PAID IN FULL I pay my maintenance fees on time so why did I have to wait and still could not book for Feb. of 2024. What is the purpose of having a timeshare if I can't book when I want to use it if I'm willing to pay cash.
Desired outcome: I would like to book a room for a room for the Super Bowl.
booking a room with cash
My name is Sheilah Johnson my membership id number is 56953 and I wanted to book a room for the Super bowl but was told if I did not have any credits or points I could not. I was willing to pay cash but was turned down. I was told that i could book with cash in August of this year but the Jockey club had no vacancies available then I started calling Sapphire in Jan. of 2023. My membership is paid for and every since its been paid for been having as problem booking when I want to book. Why are they doing this and what can be done about this.
Desired outcome: I would like a room for the weekend of the Super Bowl
Timeshare
We are writing to express our deep dissatisfaction with our timeshare program. We have invested a significant amount of money into this program, but the value we have received in return has been far less than what we were led to believe we would receive. In fact, we feel that we have been misled about the benefits of this program, and we are now convinced...
Read full review of Sapphire ResortsSapphire Resorts Reviews 0
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Overview of Sapphire Resorts complaint handling
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Sapphire Resorts Contacts
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Sapphire Resorts phone numbers+1 (844) 472-7744+1 (844) 472-7744Click up if you have successfully reached Sapphire Resorts by calling +1 (844) 472-7744 phone number 0 0 users reported that they have successfully reached Sapphire Resorts by calling +1 (844) 472-7744 phone number Click down if you have unsuccessfully reached Sapphire Resorts by calling +1 (844) 472-7744 phone number 0 0 users reported that they have UNsuccessfully reached Sapphire Resorts by calling +1 (844) 472-7744 phone number
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Sapphire Resorts social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 21, 2024
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