Hawalili
Reviews and Complaints

I recently made a purchase from Hawalili (hawalili.com) and unfortunately, it was not a pleasant experience. The sizes in the ads were incorrect, and as a result, the shirts I received did not fit me. When I reached out to customer service to return the shirts and receive the correct sizes, I was offered a 30% discount on a future order instead.

I was disappointed with this response, as I simply wanted the correct sizes for the shirts I had already purchased. Despite sending several emails and responses, I have not been able to arrange the discount or receive any further assistance. In fact, the email I am currently responding to is yet another frustrating experience.

While I did receive my order, it was not the correct size, and I have been met with silence from the customer service team. I have even requested a call from them at my phone number, but no one has reached out. Even the chat feature on the website, which is supposed to provide quick and easy assistance, has not been responsive.

Overall, my experience with Hawalili has been terrible. I have not received the correct sizes for my order, and I have been met with silence and frustration from the customer service team. I would not recommend this website to anyone looking for a smooth and easy shopping experience.

So, I recently purchased an item from Hawalili and I have to say, I was a bit disappointed with my experience. The item I received looked somewhat similar to the photo on their website, but the fit and cut were nothing like what was advertised. In fact, the cut was completely different from what was shown in the item's photo on their website.

After realizing that the item was not what I was expecting, I decided to return it. However, the return process was not easy. I received an email explaining that I would have to pay for shipping to China, any customs charges, and that the whole return process could take a long time.

To make matters worse, they only offered me a 15% cash refund to settle everything. I couldn't believe it! What a terrible business model they have. It's so misleading to advertise items with deceptive photos on their website, and then make the return process so difficult and expensive.

Overall, I would not recommend Hawalili to anyone. It's just not worth the hassle and disappointment.

I recently had a bad experience with Hawalili. I ordered a shirt from their website and unfortunately, it arrived with a defect on the front. I sent them pictures to prove it, but their response was disappointing. They offered me a measly $2 to "fix it locally," even though the defect was un-fixable and obvious. In my opinion, the shirt was unwearable.

I politely declined their offer and requested a refund instead. However, they only offered me $4 this time, or $6 if I spent another $109 with their company. I was shocked and disappointed by their response. They also told me that I was responsible for the expensive shipping costs to receive the shirt and to return it. At this point, the cost of returning the shirt was approaching the cost of the shirt itself.

I was extremely dissatisfied with their poor practices, poor quality merchandise, and return policies. It's a shame because I actually liked another shirt I bought from them. Their prices seem reasonable and their designs are interesting, but when you dig deeper and have a problem, it's a different story.

I strongly advise others to avoid Hawalili. Their customer service and return policies are terrible, and it's not worth the risk of receiving a defective product.

Yo, I gotta say, my experience with Hawalili was a bit of a struggle. I mean, I was hyped when I got that email about the 18% discount, but then when I tried to use it, the chat person shut me down. Like, what's the point of sending out a promo if you're not gonna let people use it? And then, every time I tried to add something to my cart, the chat person kept interrupting me. It was like they didn't want me to actually buy anything.

But the real kicker was when my old order showed up in my cart instead of my new one. It took me way too long to figure out how to get rid of it and add the stuff I actually wanted. And don't even get me started on trying to enter my credit card number. It was like the website was actively working against me.

I kept asking for someone to call me, but no one ever did. Like, seriously, a phone call would have been so much easier than trying to navigate this mess of a website. Overall, I gotta say, Hawalili's purchasing process needs some serious work. It's just not user friendly at all.

I have to say that I'm still experimenting with Hawalili and this is my second test order. My first order was delivered to my door, but it took a lot of follow-up and tracking down. Now that I know the shipping process, I've modified my shipping address. If it comes right to my door without a lot of tracking down, I'll order $400 or $500 worth more.

Anyway, I'm pleased to say that my second test order of $293.14 finally arrived on Nov 11, 2021, and I liked all the contents. However, something was missing. I reviewed my "Checkout Success hawalili" file (excerpt attached) and the following item was missing:

Sub-Order: 413977
Hawaiian holiday floral print Polo short sleeve loose shirt
Color: Coffee
Size: 4XL
Qty: 1
$15.28 1

I have another order I'd like to make, but I need to resolve this issue first. Could you look into it and let me know what happened?

Overall, I think Hawalili has some great products, but the shipping process needs improvement. It's a bit frustrating to have to track down my order, but I'm willing to give it another try. I hope the missing item can be resolved quickly so I can place my next order.

Thank you.

I recently purchased some shirts from Hawalili and unfortunately, I had some issues with the sizing. I followed their sizing guide, but when the shirts arrived, they were all too small. I was quite disappointed as I was really looking forward to wearing them. However, I decided to give Hawalili another chance and ordered some more shirts, this time in XL, which is my usual size. To my relief, the new shirts fit perfectly.

When I contacted Hawalili about the sizing issue, they were very friendly and offered me a partial refund for the first order. However, I asked if they could expedite the shipping of my second order instead, as I needed the shirts by a certain date. They seemed to indicate that this was out of their control, but I was pleased to receive the new shirts on time.

While the Hawalili personnel were friendly and willing to help, I did have some trouble getting specific requests fulfilled. For example, I asked if they could add a shirt that was mistakenly omitted from an order I had just made, so that I could avoid paying for shipping on that shirt. I also asked if they could waive shipping fees on replacement shirts and expedite the shipping. Unfortunately, they were unable to fulfill these requests and could only offer a partial refund or a discount on future orders.

Overall, I am happy with my experience with Hawalili. While there were some issues with sizing and specific requests, their customer service was friendly and they were willing to work with me to resolve the issues. I would recommend them to others, but I would advise double-checking the sizing before making a purchase.

This website is a total scam, and I highly recommend that you do not buy anything from them. If you take a look at their customer reviews on their website, you'll see that they are all 5-star reviews with fake emails and fake reviews. I made the mistake of buying three shirts from them, and it took a whopping two months for them to arrive. When they finally did arrive, all three of them were the wrong size. They had the right tag sizes, but the actual shirts were tailored three sizes smaller than what they were supposed to be.

To make matters worse, one of the shirts was marketed as a men's shirt, with a male model in the picture, but it was actually a woman's branded, sized, and reverse buttoned shirt. The materials used were also of poor quality. When I tried to return the shirts, they made me jump through hoops with short deadlines between steps, or else I would lose my right to return them. They never actually gave me the return address, but required me to send them a picture of the return label by a deadline, or else the return would be cancelled.

Even though they said that I could return the shirts to San Francisco, I found out that I actually had to send them back to China at high shipping prices. They offered me a 15% cash refund instead of paying the high shipping price, but that was useless to me since I couldn't get the shirts tailored correctly with half the material required and the wrong gender shirt.

In conclusion, I strongly advise you to save yourself some money and shop somewhere else. This website is a complete scam, and you'll only end up wasting your time and money.

Hawalili, oh boy, where do I even begin? Let me tell you, their quality is not the best. I mean, you get what you pay for, right? And their sizes, oh man, they can be smaller than a mouse's house. Don't even think about returning or exchanging anything, because you'll have to send it all the way back to China on your own dime. And even if you do manage to get a refund, it's usually only 15% - like they're saying "just take the money and leave us alone already!" And let's not forget about the shipping time, it can take weeks or even months for your items to arrive, since they're coming all the way from China.

But let me tell you, I keep coming back to Hawalili for one reason and one reason only - their Hawaiian shirts. They're just so darn fun! Sure, they have the typical beach scenes and palm trees that you can find anywhere, but have you seen their pirate, hippy, music, and other wild patterns? They're like a party on a shirt! I can't even count how many times I've worn one of their shirts and had complete strangers stop me to compliment me on it. And yeah, I know the sizing can be off, so I just buy a size up and give the ones that don't fit to my skinnier family members as gifts. It's a win-win!

So yeah, Hawalili may have its flaws, but their shirts are just too much fun to pass up. And let's be real, driving my wife crazy with my loud and colorful shirts is just an added bonus.

I've bought from Hawalili a few times and it's usually been pretty good. The clothes are decent quality for the price, but I did have one issue with a wrong size. When I tried to return it, I found out that their return policy isn't great. They gave me a few options, but none of them were very good. I could send it back to an address overseas, which would cost as much as the item itself, or I could get a small refund of 15%. They also offered me 25% off my next order, but I don't think I'll be taking them up on that.

Here's what they said about the refund:

"If you would like to keep the item(s) and skip the return hassle, we would like to offer you a partial 15% refund cash refund for the items in question as compensation or you keep them with 25% OFF code for the next order over USD99. What do you think?

According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue."

Honestly, I was pretty disappointed with their customer service. I understand that international returns can be tricky, but I don't think it's fair to put all the responsibility on the customer. I won't be ordering from them again, but if you do decide to buy from Hawalili, just be aware of their return policy.

Hawalili is a great website to find unique and colorful clothing that you won't find anywhere else. I recently made my first purchase from the site and wanted to share some tips to help others have a satisfying shopping experience.

Firstly, I purchased 5 items that were marked as "final sale". I was disappointed to learn that none of the possible discounts could be applied to these items. This includes the first-time purchase discount, the 15% or 30% off discount, and even the $79 purchase total needed for free shipping. I wish I had known this before placing my order, but I understand that the final sale prices are already as low as possible.

Secondly, I noticed that prices can change even for final sale items. I had added some items to my cart about 2 weeks before purchasing them, and when I went to complete my purchase, at least one of the final sale prices had increased slightly. So, it's important to keep an eye on the prices and make your purchase sooner rather than later.

Lastly, I reached out to customer service to express my disappointment about the final sale restrictions. They responded promptly the next morning and were apologetic and helpful. I appreciate their quick response and hope that they will update their website to inform customers about these restrictions before they place an order.

Overall, I am happy with my purchase from Hawalili and plan to continue shopping there. The prices seem competitive to me, especially for the unique items that I can't find anywhere else. I recommend giving Hawalili a try if you're looking for something different and colorful to add to your wardrobe.

Ordered 3 shirts on may 12/23 - when  they arrived there too large -  I contacted customer service dept 4 times and zippo response. The invoice is a joke - not what you get from amazon or most companies - not readable and says nothing about what you orderedonly response came when site jabber contacted me and I told them the problem and customer service did not exist  - told credit card company bill will not be paid — run from these crooks - customer service dept should be fired today  — no phone number

Hawalili clothing is not what it seems, folks. I'm telling you, I bought a shirt that was supposed to be a cotton blend, but it's clearly made of 100% Polyester. What a rip-off! And don't even get me started on the dye-sublimation. It's like they didn't even try. I mean, come on, if you're going to charge me an arm and a leg for a shirt, at least make it look good.

The stitching is a mixed bag, too. Some of it is done well, but other parts are just plain shoddy. I'm afraid to even try to wash these shirts because I don't think they'll survive. And let's not forget about the so-called "discounts." Even with those, the prices are still too high for what you get.

Honestly, I wouldn't recommend buying from Hawalili. Save your money and go somewhere else. These shirts shouldn't be priced over $10 or $12, tops. Don't make the same mistake I did.

I recently placed an order on Hawalili and was disappointed to receive a message stating that I needed to add more products to my cart in order to receive the 20% discount. The website did not provide any further explanation, leaving me confused and frustrated. Additionally, I signed up for updates and specials in hopes of receiving a 15% discount, but did not receive it. This was a letdown and left me feeling dissatisfied with my experience.

Despite these issues, I am hopeful that the quality of the shirts I ordered will exceed my expectations. I am looking forward to receiving my order and seeing the craftsmanship firsthand. However, I am disappointed that I am unable to call the company and discuss my order. It would be helpful to have a direct line of communication in case any issues arise.

Overall, my experience with Hawalili has been mixed. While I appreciate the discounts offered on the website, the lack of transparency and communication has left me feeling uncertain about my purchase. I hope that the company can improve in these areas in the future to provide a better customer experience. If you need to reach me, my phone number is ***771.

from the company about this issue. But, the product itself is great! I ordered a personalized necklace for my sister and she loves it. The quality is good and the engraving is clear. The website was easy to navigate and the ordering process was simple. The only downside was the communication and shipping issues. Overall, I would recommend Hawalili for their products, but be aware of potential shipping delays and communication problems.

I ordered from Hawalili in early December for a Christmas gift. I was excited to receive my order and couldn't wait to see the look on my loved one's face when they opened it. However, as the days went by and Christmas got closer, I started to worry. I tried to track my order using the "Track" link, but it took me to pages that were confusing and mostly blank. Some of the pages were even in Chinese, which I couldn't understand at all! I was left in the dark about where my order was and when it would arrive.

Finally, in the first week of January, my order arrived. I was relieved that it had finally made it, but I couldn't help feeling disappointed that it was so late. I understand that shipping can be unpredictable and there are often delays that are out of the seller's control. However, what really bothered me was the poor quality of communication from Hawalili. I had no idea what was going on with my order and I felt like I was left in the dark.

Overall, I think Hawalili needs to improve their communication with customers. It's important to keep customers informed about the status of their orders, especially when there are delays or other issues. I hope that in the future, Hawalili will take steps to improve their communication and provide better customer service.

Ordering from Hawalili was a bit of a challenge for me. I found it really hard to get the right sizes for my clothes. Even when I followed their "Size Guide", it didn't seem to help much. Out of the five items I ordered, only two of them were close to the right size. I was really disappointed when I received two of the items I ordered, but they were too short for me to wear.

It took weeks for my order to be completed, and when I finally received it, I was really disappointed with the quality of the clothes. The seams and button holes were not very well made, and it was clear that they were made with economy materials.

Despite these issues, I have to say that the clothes from Hawalili do look really good. If they could improve their sizing and quality control, I think their prices would be more reasonable. Overall, I would recommend Hawalili to anyone who is willing to take a chance on their sizing and quality, but be prepared for some disappointment along the way.

I just gotta say, I've shopped at Hawalili before and I gotta say, I'm pretty happy with my purchase. I got two shirts, both XL, and one of them fits like a glove while the other is a bit too snug for my liking. But hey, that's just the way it goes sometimes, right? I mean, it's not like I'm a perfect size or anything.

Anyway, I really dig the patterns on these shirts, so I decided to order another one for my son-in-law. He's a pretty stylish guy, but I don't think he'd ever buy something as avantgarde as this on his own. So I figured, why not surprise him with a cool shirt that he'll love?

I ordered a medium this time, hoping it'll fit him just right. And I gotta say, I'm a little nervous about the shipping time. I mean, the website says it'll take 10-20 days for the order to arrive, which seems like a long time to me. My last order took a few extra days to get here, so I'm really hoping this one comes on time.

We're actually going on vacation in the third week of July, so I'm really hoping my son-in-law gets his shirt before then. I mean, it'd be a bummer if it arrived after we left, you know? But I'm staying optimistic. I mean, I really like this website and their products, so I'm sure everything will work out just fine.

I recently purchased a couple of shirts from Hawalili, a website that caught my eye while browsing online. I was excited to receive my order and eagerly awaited its arrival. However, my experience with Hawalili was not entirely positive.

The first shirt arrived within a reasonable timeframe, taking about a month to a month and a half to arrive. However, the second shirt took an astonishing six months to arrive. I was disappointed with the delay, as I had been looking forward to wearing it.

When the shirts finally arrived, I was disappointed with the quality of the fabric. Both shirts were made from a sticky material that had an almost plastic feel to it. This type of fabric is not suitable for the hot and humid climate of the tropics, where I live. I wore one of the shirts once, but found it uncomfortable and impractical.

Overall, I was disappointed with my experience with Hawalili. The delay in receiving my order and the poor quality of the fabric left me feeling dissatisfied. I have decided to donate the shirts to the Salvation Army, in the hopes that someone else may enjoy them.

I wanted to share my experience with others who may be considering purchasing from Hawalili, particularly those who do not like this type of fabric. While the website may have some attractive clothing options, the quality and delivery time may not meet your expectations.

So, I decided to give Hawalili a try and ordered a bunch of shirts worth $200. I wanted to see if their quality was good enough to buy more shirts for my employees. But, boy was I disappointed! The quality of the shirts was terrible, it was like tissue paper. And the sizing was way off, at least two sizes smaller than what I ordered.

I tried to contact their customer service, but it was a total nightmare. I sent them five emails, but only got a response to one of them. And the person who responded, "Ariel" was clueless and didn't help me at all. They don't even have a phone number to call, which is just plain lazy.

In the end, I lost around $70 on the shirts that were too small. I was ready to spend $2500-$3000 on more shirts, but after this experience, I wouldn't even consider it. I would advise you to save your time and money and avoid Hawalili like the plague.

I recently had an experience with Hawalili (hawalili.com) that left me feeling frustrated and disappointed. I had ordered some items for Christmas back in November, hoping to get a head start on my holiday shopping. Unfortunately, some of the items didn't arrive until the day after Christmas, which was a major letdown. To make matters worse, I'm still waiting on some of the items, and now I've been informed that they are no longer in stock.

Trying to get in touch with someone at Hawalili has been a nightmare. All I get are automated responses, which don't address my concerns or provide any helpful information. And when I tried to return one of the items that did arrive, I found the process to be needlessly complicated and frustrating.

Overall, I would not recommend patronizing this company. It seems like they are not located in the United States, which may explain why they are able to sell outdated items and offer such poor service. This experience has taught me to be more cautious when shopping online, and to do my research before making any purchases.

So, I recently tried to make a purchase on Hawalili's website using Klarna to make four payments. However, for some reason, my request was denied even though my credit is fine. I was a bit confused and frustrated, but I decided to try again using my bank debit card. Unfortunately, my initial payment did not go through, and I had to close out my cart and start over. After a few attempts, my payment finally processed.

I have to say, I was a bit disappointed with my experience. I rarely ever have payment problems, and I've never been denied by a payments vendor like Shop, etc. But with Hawalili, I got a message saying "Sorry, you can't use Klarna," after I input my credit card information into their system. This left me feeling uneasy about using them in the future and made me question their payment processing system.

Despite these issues, I still went ahead with my purchase. However, I don't think I'll ever use Hawalili again, and I plan on not reporting them to the credit bureaus in case they ever try to use my financial information. Overall, my experience with Hawalili was not the best, and I hope they can improve their payment processing system in the future.