HDFC Bank
Reviews and Complaints

Team @ I am using HDFC credit card more than a two year, but daily basis I am receiving calls for credit card, 1000 times I told to put my number in DND. But no response today I received a call for credit card again and your customer care executive abused me with word " chutiya Sala " is this a behavior of your employees towards to customers? I need proper strict action on this or I will file a complaint in consumer forum because I have all recordings

Vijay Carvalo

[protected]

Hi.
I am a customer of hdfc bank.
I ordered hdfc fastag on 14th dec online and paid 500 Rs from my Savings account. Customer and Wallet I'd were created but fastag was never delivered to me even after 2 weeks.
No response from hdfc fastag customer care even after several calls.
Is it the way to treat your customers?
Fastag application Reference no HFR01102123.

To,

The Manager
HDFC Bank Card Division
B.L.B Road, Thiruvanmiyur
Channai-600041

Subject: Inaccuracy in Credit Card dues collections

Sir,

With due respect i want to state that i have purchased credit card (No. [protected])Rs. 60000/- dated 17-09-2016. I have deposited full liability which was used by me with interest, Finance charges and late fees etc. more than 30 times. But your letter is showing large amount of liability Rs. 31525/- in statement dated 12-10-2019. Your statement above noted clearly indicates finance charges is Rs. 13218.19/- + late fee Rs. 14800/- total Rs. 28018.19/-. The remaining balance is Rs. 3506.81/- for that you are eligible to collect the amount. Because, you have broken all rules and regulation of R.B.I., why it so that you collecting financial charge+Late fee charges. It is clearly, guidelines of R.B.I. that you can collect financial charges as well as late fee charges once time not till the life of the customer.
Please re-consider my request sympathetically and collect actual amount which is clearly is shown excluding the finance charges and late fee . otherwise i have to knock other door i.e. R.B.I. as well as court also.
Thanks a lot
Your sincerely
Mahendra Kumar
Guru Kashi University, Talwandi Sabo
Bathinda, Punjab
Credit Card No: [protected]

My family send me money from india to canada through HDFC Bank. Employe of bank filled wrong account number so i did not get my money.scotia bank send money back because they cant match account number because this was wrong.after one month my family get money Which is 12000 less than original amount.i really have to suffer alot due to negligance of bank staff.

Respected sir,

I am Noor my complaint is regarding the following, DEBIT CARD ANNUAL FEE-Feb-2019 260219-MIR1906031335671, I would like to know why I got this charges and how many times because as per my information I am using an old card which I got in opening kit and that was free of charge. Please help me to understand this.
Kindly do the needfull.

Thanking you,
Noor

Dear Sir,

My name is Priya Singh holding credit card 4893 77XX XXXX 6004 have made the complete ourstaing credit balance payment on 5th Oct2019. However today, since I had to submit the NOC due to personal reasons to my organization, I have been informed that HDFC has put my records as defaulter.

May you please help me out and further investigate on the matter and let me know whether why the bank is not providing me with the NOC letter for my clear transaction payment. Although I have called HDFC credit billing department several times as well as send them emails but I got no response from them.
I am getting really mentally upset as thia. ia really urgent requirement from my organization for the NOC letter from the bank. I would earnestly request you if you could help me out to avail NOC from HDFC bank.

Hi,
I am HDFC Bank savings account holder, currently I'm in USA. When I try to login to Netbanking, event hough I entered valid credentials, it says invalid login so I tried to reset IPIN by choosing "OTP sent to mobile and email". Now I could get the OTP sent to my phone but not on my email. Looks like the emails sent from this particular email id "alerts@hdfcbank.net" are not received. I could receive all other emails from HDFC on the same email id . Due to this I'm totally blocked from accessing my account and any means I try to contact HDFC are not helping. Please resolve this issue ASAP.
HBL-[protected] - complaint number for your reference.
Escalation number: HBL-[protected]

I was using HDFC card account on 27 aug 2019still got a call from from executive regarding bal payments. I cleared my acc after discussion with executive she promised me that if i pay Rs 36733/- (Final payment) and NOC will be delivered with in 4 days, still not received.
my credit Card number:XXXXXXXXXXXX0422 Rag.mo [protected] Birth Date 11/04/1989 Rag Mail ID [protected]@gmail.com
Add:hdfc Life Satana naka Malegaon

dear sir
hdfc bank wale account se bina btaye paise kaat lete h, maine bank se parssonal loan liya h mere ek baar emi se kum paise reh gye account mai bank walo ne 1000 rup extra kaat liye jubki bank walo ne intimate bhi nhi kiya mujhe next month bank ne again1000 rup kaat liye care wale phon kaat dete h plz solution my problem grib aadmi kaise bhrega etni late fee.

My personal loan number [protected] While the agent Jack mobile number 98200093726 and iswar mobile no 9769971248 who the employee of hdfc proposed me for the loan, explained me about the pressing fee zero and the only stamp duty 500rs will be charged. By this assurance, In the agreement I signed for the loan also it mentioned the agreement fee zero, and at the time of disbursal call I had clearly explained that I don't want that loan with the huge processing fee and try to cancel the loan. But those people didn't hear my words and disbursal the amount with deduction of 6000 rs from my account. I have the photo copy of the loan agreement and call recording of all those and I will forward when you are in need for enquiry.
After the disbursal of the amount I called by mobile to these executives regarding this issue and they replied that they will return the 5500 rs amount to my account.
After that no response from these executives and their behavior is worst if called them.
I need my my 6000 rs back or cancel the loan.

Kindly go through this and return my 6000rs otherwise cancelled my loan and I will return the whichever credited in my account, I don't want to continue the relationship with cheating bank

Regards

Venkat

HDFC Bank keep charging NEFT charges and they have charged for me in bulk in Sep, 19, inspite of RBI instruction for NEFT free transaction from 1st Jul 19. Even though in HDFC website, it is written, NEFT transaction are free still they keep charging in one form or other. HDFC started cheating customer and now action should be taken before they do big scam or cheat millions of people in the Country. They have charged for 5 transaction at a time, as I was thing it's free from 1st Jul, 19 after RBI instruction. Details are as below-
Name- Navdeep Singh
Bank - HDFC
Branch- Aliganj Lucknow
A/C- 50100283112916
Customer care executive (Ganesh, Abhishek) and bank manager (Adil mirja-7310035110) are behaving very rudely and they don't care at all of customer problems. Now, if I want to close account due to poor service, they are asking INR 500/- as it is with in a year. HDFC Bank now becoming lootera bank. I request appropriate action on HDFC bank and reverse all the NEFT charges, charged by them and close my account without any charges.

Sir,
Hai! several times I requested via HDFC Bank customer care tool free no. but the bank not responsible for this (mentioned below) issues, So Please send me a copy of the' customer signed card holder agreement' t&c' and 'customer signed application' for the hdfc bank credit card no. [protected] (All fees and charges free card) as soon as possible urgently. I would also request you to please send me the split up details of total usage amount (Purchase amount) at the ending date of 09.07.2018 for the above mentioned credit card.
My details are mentioned below.

Name: jothikumar, tangedco ltd, o/o exe enginee, pudiyalur
Thudiyalur, coimbatore-641017 (As per hdfc bank records)
Credit card number: [protected] (All fees and charges free card)

Regards.
JOTHIKUMAR
Mobile no .[protected]

Sir I'm chuni majumder customer of your bank in dharmanagar branch.I have an account over there.Sir it is so embrassing to give such complaints that your bank staffs behaviour was too rude with customers that it can't be intolerable.I'm bound to give such complaint.Because i think for such kind of behaviour of your staffs nobody will open account to your bank who visited dharmanagar branch and for this things you will not get profit in future for such behaviour of your staffs everybody will leave your bank.It was my mistake that i opened account to your bank.I mention name of one staff i. e. Polash and another lady who was just married.I hope you will look into it.I geneially request you to look into this matter

Bring to your notice that we have submitted a cheque#[protected] amounting 108395/- on 30th july 2019 in sector 31 gurgaon branch. The cheque got bounced and it has to come to the branch or to the my registered office. But they fail to deliver we have asked multiple of times about the cheque they have not taken a single action about it. And now after 3 months they are saying that we have lost the cheque and its not traceable.

We have faced the same problem in past year also where they have lost our 4 cheques, who will be responsible for the loss of the cheque as the cheque validity has expired, this is not a small amount we have suffered alot form this kind of services. They have fined us the amount for the cheque which was bounced. Bank 's staff is so irresponsible and dis managed that they dint listen to our complaints.
I want a strict action against bank or I will go to the higher authorities for the loss I have suffered.

Videsh Chander
[protected]
[protected]@yahoo.co.in

Dear sir,
My name is praveen Kumar Singh, my account no is No.[protected] in hdfc bank.
I had open salary account in your bank, but still now no transaction, and balance goes in negative balance of 2171.40.so please waived my balance and continue my account into salary.i tried to my branch manager but he refused me for doing.so please settle my balance for this I always thankful to you.

Hdfc is cheating on customers in the name of credit card. @hdfc #hdfc bank.

I have updated autopay in June 2019, but they keep charging me interest, late fee other fee and when I talk to customer care they don't resolve it. U have to pay is the customer care answer. They find excuses to not close my credit card. I'm pissed of, they are looting my hard earned money

RBI should ask for proper message system from banks before charging customers ( telecom company do message).

Everybody please check ur banks credit card charges also, jago grahak

I didn't Activated my credit card even though HDFC Bank paid RS.100/-per month to Vodafone prepaid from April'18 to July'18 through their Smart pay service. I don't understand how they paid​ as I Never activated Credit Card.Now HDFC Bank hold RS.3969/- from my Savings Account towards Credit Card bill.
Request you to look into matter and help to get hold amount in my Savings Account.

Regards
Ajit Kulkarni
MobNo.[protected]

It's a shame HDFC chose employees who don't know how to read NRI bank statements. They have n number of questions with every transaction on the statement. Even after Clarifying, they don't understand. Mind it, If the assessing officer is on leave, your application would be on hold until they return back to work. The most amazing thing about this team is, they don't compare apple to apple to determine the approval. Example: they took details of a joint existing loan and repayments of me and my partner to assess my application and eventually rejected. But they did not consider the income earned by both of us. They just calculated my income with a loan repayment that is being paid by both of us. This is common sense that they lack unfortunately. The most frustrating part is their attitude towards the clients seeking finance. as if they are doing a great favor to the borrowers. This team must have got on to this roles by recommendation or obligation, but they lack customer service skills unfortunately.

I got approval from ICICI in two weeks, but these buggers wasted a month's time to say that they can't approve the loan. Unfortunately the only reason I waited this long is to negotiate interest rate. Now after all this bad experience I would suggest everyone to go with other options than wasting time with HDFC Singapore.

Registered Mail: ora.[protected]@gmail.com
Today I am regrating to have account with HDFC BANK. Your service is more than pathetic to any Government bank. I am sorry but I write what I felt. I am trying to change my credit card address from last more than month but no resolution is given by till now.

I have raised a request for my credit card address change in July First or Second week of July( I do not remember the exact date) which you can see in your system. I Changed my address in HDFC Net Banking. I have done this on request of your customer care executive as according to him if I am using HDFC Net banking and My credit is linked with bank then in that case if I update my address in that it will change for Credit card automatically. It's more than 15 working days but still it is showing me previous address only. Again called to support officer now They told me I need to send mail to credit card support team as well which I did but it's been more than 2 working days still did not got any reply.
Is this is your service and support. Please provide me solution else I will be force to change my Salary Account and Credit Card to other bank in future.

Dear Concern,
I have an salary account in Entally Branch, Kolkata, i lived in Belghoria(Kolkata), now i want to change my mobile no, as i m not using my pervious no for long time.
For the same i submit a given form to HDFC Belghoria Branch, your staff told to me, " it will take almost, 10 to 12 days for changing the mobile no."
Now, 14 days has been passed still they not changed my contact no.
If normal thing take 14 days then what about other critical issue.?