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4.2 5 Complaints
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Heat Makes Sense Complaints 5

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L
2:17 pm EST

Heat Makes Sense “her styler” aka frauds! 😡

Not to sound like a Karen but www.herstyler.eu are complete and utter scammers! Do NOT buy anything from them! This week I've had to call my bank as I had an unrecognised payment taken from my account of £93.50. Quite a lot of money and an odd amount at that.

The company who had taken it is the above website at the start of this complaint. Obviously I called my bank and explained that this payment had been taken out and I did not make the payment, buy anything from this company or even look at anything.

There's no way they could of got hold of my details without any fowl play as I had been self isolating for 14 days so hadn't even left the house in the time they'd taken the payment.

Luckily a fraud case has been opened and the money returned from my bank and currently waiting for my new bank card, so hopefully they'll get what they deserve. But be careful, do not buy from them and call your bank if you straight away if see a payment taken from this company and you don't recognise it or remember buying from them cos you probably didn't.

Not happy at all! Watch out for them!

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R
9:45 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Heat Makes Sense Liars, Frauds!!

I was approached by one of the girls to try out the Amika hair styler and said at any time you decide to return the styler we will refund your money. Well I purchased thr 1.5 inch Cheetah it was cute and I figured I would try it out. The plate got so hot that after one use one of the plates already had burn marks on them. It also burned my shoulders a little! I went back the next day to return it and they called me a liar and she did take my phone # and said that the manager will call me back, never happened. Needless to say to ever buy their products, don't even give them a chance to show you anything..They rip people of and lie ...And they are very rude !

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jesse too
Birmingham, US
Nov 13, 2010 9:25 pm EST

I was in San Diego at the Fashion Valley Mall and pulled in despite my response of "I'm not interested". Once she set one curl, she had to finish. I felt attacked and when I said I wanted to further research the product they were mortified. I left them dumbfounded and they left me with hair breakage found once I washed my hair. NEVER ever trust these people.

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K
11:23 am EST
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Heat Makes Sense liars

I bought this product because the rep said I could return it for any reason if I did not like it...well I got it home and it did not work on my hair...I have been using it for about seven months and my hair started breaking off little by little and is now ruined! I am going out to buy a GHD, which is returnable for REAL!

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J
6:29 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Before christmas time I was at the mall with my mom and sister. A girl selling Amika hair straighteners approached me, and had me sit down to test her product. She went on this long speech about how Amika is such a great company, and you can return your straightener for absolutely ANY reason, 'even just to switch colors!' she told us it had a lifetime...

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S
10:12 am EST
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Heat Makes Sense Fraud and cheating

So for Christmas I wanted to get my best friend a really nice hair-straightener, so me and my mom were shopping in the mall and we bought two from the Amika stand which totaled about $200. I gave my bestie her gift and she had already bought herself one so I told her I would take it back and get her something else, I went to Amika and kindly told them that I needed to return the UNUSED, UNTOUCHED hair-straightener and they told me they don't do refunds.

I got really upset and told them that the guy who sold it to me said I could return it if she already had one and he denied ever saying that! He even stapled over the part of the receipt that said no refunds!

Basically this company has no issue screwing over their customers if it makes them money. So now I'm out a hundred bucks and can't afford to get my best friend a Christmas present.

I called the mall management office to see if they could do something and all they said was they're within their rights and that they've had a lot of complaints filed against them.

I think that they should've had to tell me before I bought from them that they don't give refunds instead of when it's too late.

Don't buy anything from them!

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Overview of Heat Makes Sense complaint handling

Heat Makes Sense reviews first appeared on Complaints Board on Jan 15, 2009. The latest review “her styler” aka frauds! 😡 was posted on Nov 26, 2020. The latest complaint Liars, Frauds!! was resolved on Jan 04, 2010. Heat Makes Sense has an average consumer rating of 4 stars from 5 reviews. Heat Makes Sense has resolved 4 complaints.
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  1. Heat Makes Sense Contacts

  2. Heat Makes Sense phone numbers
    1,718599138
    1,718599138
    Click up if you have successfully reached Heat Makes Sense by calling 1,718599138 phone number 2 2 users reported that they have successfully reached Heat Makes Sense by calling 1,718599138 phone number Click down if you have unsuccessfully reached Heat Makes Sense by calling 1,718599138 phone number 0 0 users reported that they have UNsuccessfully reached Heat Makes Sense by calling 1,718599138 phone number
  3. Heat Makes Sense emails
  4. Heat Makes Sense address
    54 Allen St, New York, New York, 10002, United States
  5. Heat Makes Sense social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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