Honda Motor review: Poor service! 115

dear sir,
please provied the new prised all moter cycel

Dear Sir/ Madam,

Straight-way to the problem. I went for the service of my Bike ( splender) at Industrial Area Based hero-honda Agency Chandigarh. i reached there at 9.00am.My bike has several problem like

Fuel Gauge is not working
Head Light is not working
Brake shoe to be change
oiling & cleaning air filter...etc
Problem No. 1 & 2 is existing from last 1year...and after regular visit to agency my problem still exists.

What i feel Agency Is providing to the customer are Mentioned below:

No spare parts( silencer of splender, Light holder.etc)
No respect of customer time
No logical Process in cleaning ...just throw water over bike ( no air wash----no polish--no proper soaking of water ).
I have spent Rs.500/- and what i get Rs.5/- service .

Only problem no.3 has been solved ...After this i really never recommend any one to Buy a HERO_Honda Bike.

One thing more operators in the shop are always busy in making their outdoor customers...

Cleaning Process is extremely slow & poor result...no control over workers

Now i am going to repair my bike from outside by spending Rs500/- more.

Feel Ashame of ur services.

With Regret

Garish Goyal

Dear sir,

Sub:-Complantent about service.

Ref:-Mh-05, Al-2085

Dear sir,

with reference subject mention above i am sorry to inform u . that i am not getting proper service from Kalyan & Ulhasnagar branch.

I parches the bike before 1 year after that i have went 5time for servicing on th above mention branches but the service was not app the mark.

9th sep my last service so I hope u are best service provide to me.

Kindly look into the same & hope for best service in future.

Wating For reply.

Reards,

Tushar
[protected]

I want to buy a hero honda splender+. please tell me what is price .

Wating for reply 2mail

Dear sir,

Sub:-I want to Complaint about the Authorized Workshop at Fast Track & NavdeepMotor, Kalyan & Ulhasnagar

Ref:-Mh-05, Al-2085

Dear sir,

with reference subject mention above i am sorry to inform u . that i am not getting proper service from Kalyan & Ulhasnagar branch.

I parches the bike before 1 year after that i have went 5time for servicing on th above mention branches but the service was not app the mark.

23RD sep my last service so I hope u are best service provide to me.

Kindly look into the same & hope for best service in future.

Reards,

Tushar Kamble
[protected]

REMINDER 1

IT SEEMS THAT AS YOU ARE NOT PROPER HOW OUR AGENCIES WILL GIVE US THE SERVICE .

WE HAD MAILED YOU EARLIER BUT TILL DATE THERE IS NO RESPONSE FROM YOUR SIDE.

WHY WE HAVE TO GIVE REMINDER AFTER SPENDING SO MUCH AMOUNT.

TAKE THE MATTER SERIOUSLY OTHERWISE I WILL HAVE TO MOVE TO CONSUMER COURT.

REGARDS,
TUSHAR.

i have a big complain about the service, , i have a honda accord 2003 model, these days i face a strange problem, which is car power off, its happened with many times, it always the car power is switch off when i drive and come back again withen a 2 or 3 seconds, and in one day my car power is switch off and every thing has been switched off my car, motor every thing and i stoped my car then i switched on again

can any one explain to me what is this problem, is it software problem or computer unit problem ?

respected sir
i have purchased hero honda passion from your dealer: sai motors kazi kamp bhopal. from the purchasing date in my bike have lots of problem, lot of times i went to sai motors but they don"t have expert technician every day i found new problem in my bike isend my bike more then ten times to sai motor but they did"nt solve out the proglem they changed in my bike chain sproket, gear shaft, oil seal realy iam very angry with hero hoda company and i suggest to every one dont buy bike of hero honda and i am going to consumer court to complaint. my bike no is mp-04 mn8451 purchasing date27.06.2008.

SERVICING IS VERY MUCH POOR.. THE COMPLIANTS WHICH HAVE BEEN LODGED AT THE TIME OF SERVICING FOR THAT ALSO THEY ARE NOT ATHERED. AGAIN WE HAVE TO CHECK WHY THIS HAS NOT BEEN DONE.. THEN HE WILL TELL TO WAIT02HRS MORE...NONSENSE

Bike Model : super splendor
Authorised Dealer : Rahul automobile
City:-Andal
Dist:-Burdwan(wB)
Dill:-[protected]
[protected]

sub:-(pore millage from new to till now after 3 servising)

sir
myself Suman gorai i have purchased a Herohond Super-splendor from Rahul automobile (City:-Anda, Dist:-Burdwan(wB), Dill:-[protected], [protected]) on 4.11.2007 form that time my byke millage is so pore 30 to 35km per litter i have told to that dealar he said me that now your byke is new thats why ur millage is pore but after some servising millage will increase but i have done 3 servising but till now the millage is same and now days dealar said i dont bother about this u should complain to company and he did not give any add of company where i make complain

so i request u plz accept this complain and look this matter very cearfully and tack some action against the dealar or i haveto go to make case to the consumercourt.
thanking U

Date:-23.10.2008 Yourfathfully
Suman gorai
Dill:-[protected]

I have purchased a bike super splendor for last two and half years ago with warrantty three years. At present my bike have a problems, the engine gives a noise in position gears and I consulted to nearest showroom, the showroom mechanic said the crank and its bearing has became damaged and its may be replaced with custmer cost. I have no options that to accept the repair. I have two questions first that my bike has run distance 9500 kms only, the engine should not be problematic or open whatever the all free services has been completed, the next question is that why will custmer paid the cost of parts or servicing charges because the bike have 3 years warrantty. kinadly inquire the from showroom M/s Relieable Dhanbad Hero Honda Showroom. thanks

i have purchased a Hero Honda - Glammar from city motors pune on Feb- 2007 . Reg. No. MH-12 DW 6451. After one month from date of purchase there is smoke problem in my bike due to this smoke problem Oil consumption is high. thats why every 1500km i have to change oil. it is cleare that this problem is due to cylinder block. but your service center can not accept this problem.

Regards
Deepak
[protected]

Hi I am suhel shaikh I bought new cbz extreme on 28 Nov 2008.
after the bike registration in RTO, I went to bring my bike in HERO HONDA SHOWROOM, SHREE SAMARTH AUTOMOTIVE which is located in VERNA SALCETE-GOA I noticed that the bike was having some strong scratches on wind guard and on smoke silencer. So I spoke to the manager of HERO HONDA that to replace the parts of my bike. The manager was speaking very bad language with us and told me that he will not replace any part and he also challenge me that saying you can do anything from your side . so I directly went to Verna police station to register a complain when I speaking with a police that time I got a call from MR ATUL NAIK (SALES EXECUTIVE) he told me not to give complain and he promise me that he will replace those parts which was damaged.

So friends in future if u face any bike problem please don’t waste your time speaking with MR GAURISH RAIKAR ( HH MANAGER) because he
Don’t have any manners to speak with customers. And feel free to speak with MR ATUL NAIK because he is the only respected person in HH.

SPECIAL ADVICE TO HERO HONDA
Don’t select the manager who doesn’t know how to speak with customer.
If it goes on continue I am sure that HERO HONDA will loose their customers. Select the people who respect customer like ATUL NAIK.

Hi,
one year back on 16/1/2008, i purchased hero hondahunk and after few months my rear tyre started slipping off, whenever i used to drive, and the good thing is i have replaced that tyre in service centre without paying, but this problem is repeatin again and again, please help me, or give me some suggestion what to do exactly...

Nilesh Durge
MH-02-BE-5125.

Sir,

My name Sunil Yadav and I am present at Bhuj (Gujarat) city. I ahve Motorcycle Hero Honda (Passion +) buy in Jun 2007 at Ambala City. My complaint aginst poor service at Bhuj city.
Dealer Name KD Motors.

To,
The Regional Manager
Hero Honda, Bhubaneswar

Sub: Non Attending the complain

Sir,
This is to inform you that, I have purchased a Hero Honda Passion plus (FBK)
From Rohan Auto Riders Pvt. Ltd on 13.08.2008 bearing Engine No: HA10EB8GH32 $ Chassis No: MBLHA10EL8GH42146. From the date of purchase, I have been facing problem in gear which is not functioning properly. During its 1st servicing I have informed on 29.08.2008 at Rohan and they changed the Damper rear wheel and charged the value and told me there will be no problem any more. And the mechanic also told me if you have any doubt then you may check with other engineers. 2nd servicing was done at Shanti Motors on 16.10.2008. They realized the problem and refused to change because they don’t have any warranty claims. 3rd Servicing was done at Rohan on 26.12.2008, they also changed the damper rear wheel and told there will be no problem. When I informed to the Supervisor he replied that every thing is fine and there will be no problem.4th Servicing was done at Rohan Auto Riders on 14.02.2009 but did not listen my complain as they are busy in paid services as per the mechanic.5th Servicing was done at D.D Motors on 2.5.2009. They also realized the problem but could not attended to change it as they don’t have warranty claims system and told to go to Bharat Motors. When I went Bharat Motors on 9.05.2009, there the mechanic present told there is also problem in gear but refused to check or replace it as I have purchased the Bike from Rohan Auto Riders Pvt. Ltd. They told Rohan Motors will do the needful.

I request you to kindly direct any of the servicing center at Bhubaneswar to solve the problem with copy to me, otherwise I will file a case to Consumer Court or in the daily news paper for information to general public for harassment.

Thanking You,

Soumya Ranjan Parida
AtPresent : L.I.G, Block No: 9, E.R-80,
B.D.A Colony, C.S.Pur
Bhubaneswar
Mob: [protected]

i had a same experience in Pune. they had changed battery to some low category company. i went for bike service but they did nothing. totally frustating with this kind of service.

Dear All,

I purchased a Hero Honda Passion on 11/5/09 from SARAYU Auto Nellore my bike temp no is AP 26 V.R/T 5482 Ufortunatly right from the begining i am facing problem with my new bike. I am facing the following problems with my new bike.

1. Starting problem in the morning.
2. Pickup is not good.
3. Bike is getting stoped in the middly way.

The worse thing is when i took this bike for service they asked me to change the pluge and i paid money for the same.

The worse thing is the problem is not solved yet.

Kindly look into it this issue.

Rgds
Suresh Babu.D
[protected]

On 24th February 2009, I had booked the new Splendor NXG model bike with self start and Cast with the dealer MANI NAGAPPA MOTORS, MADURAI and paid a sum of Rs.5000/- as advance.
Today is the 100th day of booking. The vehicle has not been shown to me till date. No contact from the dealer for the past one month.
Good Customer Care. No idea about my advance amount and interest for the 100days...
Celebrating the 100th day of Booking.
-- Aravinthan

Hi This is Siraj. My complain is against Hero Honda service center ARC motors which is located in Okhla new delhi-110025. The problem with this service center the attitude and behavior of all mechanic and staff members are very rude. they have no manners how to speak with customer.
The supervisor of ARC motors is spoken very bad language and he bahaves very rudely with customers.
We are not expecting this kind of service from "HERO HONDA" Service center. If anything happen with this complain plz do it early else nobody will go there for any kind of service.

Thanks
Siraj Malik

Hero Honda Service Senter making false commitment with customer(s).
Dear Sir/madam,
Subject: After Sales Service: HERO HONDA PLEASURE @ Moradabad Service Center.
With due regards, we left our HERO HONDA PLEASURE at your Moradabad Service Center.
Name M/s. JAWAHAR AUTOMOBILES, Address JAWAHAR BAGH, GMD ROAD, MORADABAD – 244001 (Utter Pradesh)
On dated : 31st May’ 2009, our Vehicle no is : ...Service Center JOB CARD no. : 209.
On 31st May 2009, The Service Centre executive named Ankur promise us to deliver our vehicle after three days and said that they have all the parts our vehicle required.
But After that day we have been calling and visiting Service Centre regularly, But vehicle is yet not ready..
We really don’t know…what to do & how and when we can our HERO HONDA PLEASURE in ready condition back from the service center….Please suggest.
1----SHOULD we knock the door of court or we should take a help of any Media to get repair our vehicle ASAP?
2----Doest it take ages / so many month to repair a vehicle at HERO HONDA Service Center?
How long it will take more to repair our vehicle?
3-----Is this Hero Honda’s Service after sales service?
4-----Is this Hero Honda’s customer delight way ?

I AM NOT HAPPY WITH HERO HONDA SERVICE AT ALL...

there are not care of bikes
especiall in vijayawada

i had purchased hero honda pro motorcycle from vapi gujrat metro automobiles but they are not given a good service from three days my motorcycle still in a service center of metro automobiles they are not given proper responce to me metro automobiles maintenance manager use bad language to customer

I also have to complain about the service of Hero Honda Auto Needs (Gurgaon), Last year in august I purchase passion plus and after first service (2-3 days) I was driving bike on Gurgaon Jaipur highway and the bolt which holds the engine oil falls in between the ways and engine of my bike got ceased. This is a careless service by hero honda people that they don't put time to screw all nut and bolts tight. My bike has been serviced third time last month and just after a month its engine start to make noise like it internal parts are having collision between them. when it is on the speed on 55-60 on highway, engine gets off suddenly (this is a very dangerous thing that happen on highway). I instantly changes gear to neutral and kicks to start the engine and again change the gear back to 4th gear. These culprit people never care for consumer's bike. And keep putting them in danger with their careless work.

krishan gopal
Gurgaon
[protected]

I have purchased my bike CBZ XTREME January 09 and within one year speedometer is not working. I have made a complain to khanna automobile, Delhi but they are changing for that.

Ashish Gupta
[protected]

I HAVE AHERO HONDA PASSION PLUS . PURCHASE DATE 23/01/09
MY VIKEL NO KL21A 8826 PROBLAM WILL BE WARRANTY
BATTERY WILL BE complaint(DED )IAM GO TO MY SERVICER NO T CLERING

today i went for servicing my HERO HONDA AMBITION BIKE,
i asked them do the "SERVICING"
I know some basics for the servicing of a bike like change of oil, checking of the lights and all
but when i came home i found they did not even change the oil but the brake light is also not working which was not working before the servicing. i think this could be the servicing Hero Honda offers to the customers, they even forget to check the battery liquid, one more thing the disc brake fluid (brake oil) which is showing low on the level indicator, the service man asking me for change of whole disc brake system.
this costs me for ONLY INR 400 .
i am proud to say thet hero honda service is giving good service in their showroom.
or do not go to showroom
they do not have good people or they are not good people...

i did this servicing in VALSAD, GUJARATH, at SHANTI MOTORS

i am totally agree that HERO HONDA IS THE WORST SERVICE PROVIDER!

I have purchased hero honda pleasure in April 2009. Till date I have not received my Registration smart card. Also I have not received my vehicle insurance papers. There is no communication from hero honda staff, every time I have to follow up.

On the contrary, i purchased hyundai santro car in July 2009 and I have received all the papers within a month. Both the vehicles are purchased in same city ( Kolhapur) and registered from same RTO office. But the response of Hero honda is very poor. When I have paid all amount at the time of purchase then why my documentations is not done by hero honda. If this was the case hero honda should have told then, I would have purchase other company vehicle.

Should I expect some action from hero honda?

i purchase new cbz xtreame in august 2009, iam not satisfied with this becoz average is only 30kmpl, and also enginne noking, i have tols this problem to hh serivace agency but they said no solution of this they said piston proble.means herohonda become bad two wheeler, so i buy new bajaj pulsar fine exceelent bike no troble like hh cbz.so if any body waana buy h bikes that think before buy ok...

I have purchased my bike CBZ XTREME Last year march 07 nd in cyclencer some voices are coming from few days and when i go to dealer (sahib mototrs) no buddy is serious and everyone say sir wait 5 min our machanic are coming no buddy have any resposible person.

I have puchased Hero honda Splendor plus (Bike) on dated 11.06.2009 from SHIVAM AUTO (ROHTAK) HARYANA. Till date my bike has runned Km. 3856 only but the chain set damaged. I have visited the show room on dated 26th Oct. 09. The super visior has told me that the (chain set) you will chainge on your own price, Company not given the warrnty of its part.

Please suggest me.

My E-mail ID rpsharma1978@gmail.com
Mob: [protected]

hi !
The service provided by RANJEET MOTORS, THANE is very poor. I think they are tampering with the bikes parts.

hi!
I want complaint about RANJEET MOTORS, THANE. The service given by ranjeet motors is very poor. I think they are tampering with the bikes.

i ll purchase a hero honda cd delux in sep 2009.the company assurnce of avg 75kmpl.
the vehicle avg is 50kmpl.the free servicing charges is 300/-which is only oil charge .the servicing privetly is also 300/- what abt the world free servicing .
the engineer explain the avg improve after two servicing then the book let of companythey should mentation abt the service charge and avg improvement
after two servicing.

sir,
I bought my vehicle, DIO some 4 years back to the date. To be very honest, the vehicle was at the best until the first service . Problems have been a very common thing later and unsolved till date.
Do you think we give the vehicles for just washing and oiling the vital parts?...or even changing the engine oil...common, i can do that myself..
Being the professionals of the honda service station they don't even bother to look into the problems . The other fact is that there are no professionals is the service sector. According to me there are some locals who just know to remove the nuts and bolts. NONE OF THEM ARE PROFESSIONALS !
The service what they claimed was they wash the look into the vehicle only if the problem was reported . How the heck do you think every person will know the working of the vehicle?
Its been 4 years that i bought my DIO..and the last service i gave was a few days back.
There was no sound from my vehicle till that date and suddenly after service there is an extra sound from the vehicle engine which i reported the day itself.
To my surprise THE CRANK SHAFT IS GONE !...they were the exact words they reported. Are they trying to fool people?..A crank shaft is for the life time of a vehicle and claims its very obvious that its replaced after 30, 000 kms. Do you think we got a vehicle wroth the prize we paid?..i don't think so ...I had expected some real good service form honda at least.
Being such a great company, its real shameful that such things are happening !
let me be a little specific..
The service provided by the palace honda, mysore is one of the worst ever seen service station i guess. I could just say in one line " I can service ma vehicle well better than giving just for a wash in the service station". Also paying 500 each month after the free service is too much for a wash. I don't think it costs more than 50 rs outside for a oil change, wash and the minor problems. I request the concerned persons to look into the matter as soon as possible, else i'll have to do a serious complaint which may even drop your sales to ZERO!..

Sub:- New bike Engine Problem with in 2 Months!

Hallo,
I bought a new Hero Hodna Glamour bike last two months back(Nov 11th, 2009). I given my bike to second Free service on last 13th Janaury before Pongal(1016 kms only rided).
I called the service centre wokers from the last monday(18-10-2010) onwards. They had not replied properly and told to do the Engine repair work always.

In this two months which Engine part is repaired?

Till now they serviced my Glamour bike. Not yet ready means all HeroHonda Products are like this?

How i can get my bike from that service centre?

This is their good service and worth products from the HeroHonda?

Very Painfully,
C.Rajendra Thilahar.

Dealer Name :
Mohana Motors,
Velachery, Chennai.

i had purchase my bike hero honda CBZ Xtreme in india at nagappa motors, in the beginning their was nothing problem with the bike but while days goes on and as i continued my bike services with nagappa service center with regular oil change, their was lots of problems like over noise, shake in the entire body of the bike, loss of effective braking, chain problem along with less performance of engine, so request the company clients to kindly take care of the poor service issued by your service center at tamil nadu in chennai near by thirumangalam signal

thank you

prakash
[protected]

ihave own a cbz bike for it the suspensions were not working ihave told to the dealer that replace me a new suspensions he is telling that they are very well but its not fair they have a wroth customer service .the bike which i bougt is from sarayu auto in nellore.pls do something

Hi guys I am Alex from Bangalore, I Have brought my Favorite bike Dio yellow On November 13 2009. I am happy with my dio in all the performance, milage it give me 45 km, Dio is a sylish look bike awsome, i could prefer the same bike to my friends too.

Hi every body this is mahesh from bangalore feed up with nikhi motors bangalore i booked karizma r silver colour on dec27th on the same day i saw a bike in godown the bike was fully repainted in many place i clearly told the sales guy balu do not give me this type of bike jan22 was my delivery final went to pick the bike they had brought a new one from some local dealer n replaced the repainted part in the old one which i have seen on the dec27th screwd them till date i have not received the bike my brother works with crime report channel this time if any thing goes wrong call the guys shoot the video teach them lesson its our hardend money we r not mad to take such type of bike

Dear sir
all ready i have 3 hero honda motor cycle .allso i have new model passen plus he is not giving avrage after 3 free service still problem is same i am requesting to you plz help me and provede me good service

which is continue for hero honda motor cycle for buying