Menu
For Business Write a review File a complaint
High 5 Games / High 5 Casino

High 5 Games / High 5 Casino review: They're cheating 53

J
Author of the review
6:30 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I started to play in this casino few weeks ago and it seems that at the beginning they allow you to win more in order to make you deposit more but now when I stopped depositing I slowly lose all of my money. I really think that it is done on purpose and this needs to be reported!

53 comments
Add a comment
J
J
Jennifer Yuhas
US
May 06, 2023 4:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been reaching out to customer service since 4/19/23 regarding 2 redemptions that my account says completed yet I have still not received these redemptions nor a response back from customer service at all.. I even reached out to higher ups in the company.. I need my money .. I won it after spending a lot of money ..

View 0 more photos
X
X
Xavier Rodriguez xayboii
US
Jun 25, 2023 8:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I without warning am blocked from my account and cannot reach support and for no reason? I’m also supposed to have been received-my winning redemption? My account is verified what the heck?!

M
M
Mine311
North Sacramento, US
Oct 22, 2023 11:02 pm EDT

[censored] these people I've been waiting for a check because I won I've been waiting for about 2 months then I get the check deposited it now my bank says it's No good so now I owe the bank money

J
J
James Banker
US
Oct 23, 2023 2:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm a big sweeps gambler ...I have accounts on all the major sweeps sites like chumba, and funzpoints. I've invested in high5, and I've dealt with their site glitching out and basically taking my money as it freezes up

C
C
Cdhill00
US
Nov 04, 2023 8:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I deposited $232 at this casino at 7am on 10/17/23 when i went to play a game there was not any money on it so i figured that it just did not go through so i deposited another $232 and it did not go on my game either. I went over to check my bank account and both charges were taken out.

View 0 more photos
C
C
Ctaylor66
US
Nov 04, 2023 1:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

There was 2 payments of fifty dollars taken out of my account and I didn't authorize them. This was done on October 21,2023

View 0 more photos
M
M
Mary Mack
US
Nov 13, 2023 3:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

numbers71689 and68220 i did not do this high 5 games llc mahwa i do not use my primary banking account to play games i use cash app

K
K
Karla Morris
US
Nov 19, 2023 4:14 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I won 8500.00 I gave PayPal and debit card linked how to cash out

B
B
Bigmama323
Los Angeles, US
Nov 25, 2023 5:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I tried to log into my account on 11/15 and it says my account privileges have been restricted but I was able to play yesterday and I don't think there's a valid reason as to why it's restricted. I emailed customer support and I have yet to receive an answer. But even though my account is restricted, they let me purchase a coin package,

C
C
Candace Self
North Little Rock, US
May 06, 2024 7:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I won 100 over 72 hours ago. The email said it will take no longer than 72 hours to process. I have still not received my money. I’ve emailed support 3 times and no response don’t use this casino ever! They are a ripoff

G
G
gale whitescarver
US
Aug 31, 2024 7:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

There is an error page that now comes up on my computer when I try to play. I have had it for at least 5 years with no problems and I buy a lot. I have a Google account. gswhite2222@gmail.com My sister plays with her yahoo account and is having no problems ? Can you fix it please ?

  1. High 5 Games / High 5 Casino Contacts

  2. High 5 Games / High 5 Casino phone numbers
    +1 (212) 604-3000
    +1 (212) 604-3000
    Click up if you have successfully reached High 5 Games / High 5 Casino by calling +1 (212) 604-3000 phone number 42 42 users reported that they have successfully reached High 5 Games / High 5 Casino by calling +1 (212) 604-3000 phone number Click down if you have unsuccessfully reached High 5 Games / High 5 Casino by calling +1 (212) 604-3000 phone number 20 20 users reported that they have UNsuccessfully reached High 5 Games / High 5 Casino by calling +1 (212) 604-3000 phone number
    35%
    Confidence score
    Head Office
    +1 (201) 825-1711
    +1 (201) 825-1711
    Click up if you have successfully reached High 5 Games / High 5 Casino by calling +1 (201) 825-1711 phone number 2 2 users reported that they have successfully reached High 5 Games / High 5 Casino by calling +1 (201) 825-1711 phone number Click down if you have unsuccessfully reached High 5 Games / High 5 Casino by calling +1 (201) 825-1711 phone number 5 5 users reported that they have UNsuccessfully reached High 5 Games / High 5 Casino by calling +1 (201) 825-1711 phone number
    New Jersey
  3. High 5 Games / High 5 Casino emails
  4. High 5 Games / High 5 Casino address
    One World Trade Center, New York, New York, 10007, United States
  5. High 5 Games / High 5 Casino social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
High 5 Games / High 5 Casino Category
High 5 Games / High 5 Casino is ranked 13 among 18 companies in the Poker and Casino Games category