Highline Auto Sales
Reviews and Complaints

this busines falsified a signature with my name for a warranty that was put in place and the warranty company let me know it was canceled. i never canceled it, my car needed repairs and i find out about this. they gave me the wrong warranty. due to them falsifying information and giving me the wrong warranty i want my $5,000 and whatever consequence for their actions.

I spent ovr $40,000 on a 2017 Audi Q7. The Sales person told me the car had a clean *** of sale and no repairs were needed even though the warning light was on to replace the headlights on the car, which I was guaranteed to be repaired, I still bought the vehicle. I scheduled the vehicle to go to the Audi dealership and they informed me their was over $13,000 of repairs needed to be done on the vehicle. I contacted the car lot and have continued to receive the run around. I have spoken to my salesperson ***, a lady named *** who requested the proof of repairs needed and a gentleman named Mo who claims to be the Manager, who stated he would handle it and I havent heard from him for two weeks. I want the money that spent on repairs that was clearly malfunctioning on the vehicle before purchase.

Transaction Date: 08/27 Put $100.00 deposit on a 2014 Buick Regal. On 08/30, I came back with an AA *** check for $12,120.76. About 20 minutes after leaving Highline on 08/30 with my Buick, the check engine light came on. I called ***, the sales representative, and he told me to go to AutoZone to get the check engine code scanned. So, I did that. The next day, *** told me to make an appointment with *** at ***. I was scheduled for a diagnostic on 09/02. The manager, ***, checked the car and said he needed a WeOwe statement to proceed with the repairs. In the end, they also found an issue with the oil pan removal screw, which I reported. As of today, 09/09, no repairs have been done. They didn't give me a warranty, but I expect them to honor the 500 miles, 15-day law. The issues started right after I bought the car.

I want a refund of $5,000 because we aren't installing an engine in the 2009 Outback. We purchased it from Highline Auto Sales on May 4, 2022. The displayed mileage was questionable, but a mechanic revealed the engine had high mileage during an oil change and tuneup. My young nephew didn't grasp the implications. We suspect Highline Auto Sales sold us a car with a replaced engine that wasn't reported to Carfax. After complaining, the owner offered $2,000 for repairs. Yet, we lack the car, title, or ownership documents. Two months have passed, and we're indebted $4,500 on a loan for an undrivable car. Repeated calls to the dealer haven't secured the title. Additionally, Highline Auto Sales' request for my nephew's Social Security Number after payment by cashier's check seems suspicious. We demand the car title and $4,500 in cash. Auntie needs resolution urgently.