Houston Automotive & Transmission Center’s earns a 1.0-star rating from 1 reviews, showing that the majority of vehicle owners are dissatisfied with service.
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On a December day, I took my vintage truck to the local auto shop
On a December day, I took my vintage truck to the local auto shop. They estimated a one-week repair time. The next week, they cited holiday delays for parts, postponing completion to January. Come January, the parts were still missing, yet they promised a resolution in a week. By February, the parts arrived, and they promised completion amidst covid disruptions.
They requested upfront payment due to part sourcing challenges for my vintage truck. I paid $1,850 and got a receipt in March. My truck was inaccessible, blocked by other vehicles, necessitating police intervention for retrieval. The police coordinated with a towing company, and a man named Cole facilitated communication, noting the owner's inaccessibility and sporadic shop hours.
After three months, they sent a photo of my truck being serviced, but the driver's side mirror was missing, contrary to its state in December. Upon collection, the shop was unmanned, but I received the keys. The car sounded unchanged the next day, and I discovered an improperly installed bracket. They hadn't ordered the missing mirror.
Yesterday, Cole texted me, revealing the transmission wasn't rebuilt as promised but replaced with a used one, risking the new engine installed the previous November. My attempts to discuss this with the owner failed, and it seems I've been blocked. I'm now seeking a refund of $1,850.
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Houston Automotive & Transmission Center Contacts
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Houston Automotive & Transmission Center phone numbers+1 (478) 975-0015+1 (478) 975-0015Click up if you have successfully reached Houston Automotive & Transmission Center by calling +1 (478) 975-0015 phone number 0 0 users reported that they have successfully reached Houston Automotive & Transmission Center by calling +1 (478) 975-0015 phone number Click down if you have unsuccessfully reached Houston Automotive & Transmission Center by calling +1 (478) 975-0015 phone number 0 0 users reported that they have UNsuccessfully reached Houston Automotive & Transmission Center by calling +1 (478) 975-0015 phone number
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Houston Automotive & Transmission Center address1648 Watson Blvd, Warner Robins, Georgia, 31093-3430, United States
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
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