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My HP's dv6000 Laptop had to be serviced continuously for 3 months and is still broken. First service call was placed in late 01/2007. The problem was found on defective wireless card. It was first replaced with a new one, but by replacing just the card did not fix the problem. The laptop was sent in for repair. Wireless card was repaired but soundcard was not working when the laptop got back. Also the battery was missing. The laptop was sent in again for repair. They eventually send a new battery separately. The laptop was eventually serviced but it has a battery and a AC supply that I did not send in, the DVD drive is defective and it also has someone else's hard drive inside my laptop (laptop has my serial number EZ472UA#ABA) with the owner's personal data.
Just to authenticate my case, I was assigned with HP's case manager, Joe Broadbur at [protected] x94 option 1. But I can not get through other than leaving messages. I also tried other HP numbers without any help.
First, I am extremely angry that this laptop keeps on failing. Second, not only they have compromised someone else's personal data, they don't seem to care because no one has called me back even though they know I have someone else's hard drive. This hard drive has a lot of personal files.
Beware people!
I have had problems with mine for two years finally the mother board went out and I have called them for two years and then they say it isn't under warranty but yet it still was but refused to fix the problem. Now I have to get a new mother board for it. I have it at my husband nephews and he is looking for a mother board for me to fix it. I am going to call them and really complain to them and tell them that I want it fixed for free or a new one.
NEVER BUY HP PRODUCTS!
I bought a dv6000 for my wife. The wireless card NEVER worked and the battery was replaced 3 times within the first year. HP worked on it three times and NEVER fixed it.
DO NOY BUY HP PRODUCTS!
I bought an hp pavillion dv6000 about a year and a half ago. Few months later I noticed that the clock is running very slow. After getting sick and tired of adjusting the date and time every time I open the laptop (I rarely use it actually), and being and electrical engineer, I researched the problem on the net and tried several proposed fixes: BIOS, software update etc. Unfortunately nothing seems to work. So I finally decided to go through the hassle of contacting hp service to find a solution. Because the one year warranty has already expired by the time I made my call I was told I have to purchase and additional one year warranty for about $100 (or alternatively a "14 days" for $49) for them to start troubleshooting the problem. I know it's my mistake to wait long until the warranty has expired especially that I detected the problem within a couple of months but I think I should not penalized by $100 plus whatever needed to fix the problem for faulty/poor product. So I decided to live with this problem for now until I'm tired, then go get an other one but NEVER an hp product.
hp dv6000 owner and have to say they are the worst laptops about my hard drive went within five year cd rom doesnt work and now i have a no audio output installed message which i have spent hours trying to fix to no avial. Will never ever buy a hp laptop again
This printer is the worst I've ever had, it only prints with a lot of encouragement from me. it won't engage with the paper, it chews things up and makes my blood boil. I will never buy any more HP products ever again.
I have had at least 10 of these similar pieces of garbage. I smashed most of them with a hammer. H.P. thinks they are King Tut of ink but they really stink.They charge ridicules high prices for their lousy garbage refills. They don't even half fill their refills with ink.I usually use between 20 and 50 sheets of paper for one lousy copy on a good day.If I had a dollar for every time I cursed H.P. and my lousy H.P. printer I would be a multi millionaire . Is there a company that is not a greedy monopoly and has reasonably priced ink for their printers . A company for the people not against the people like H.P.