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Hughes

Hughes review: internet service 1

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Author of the review
5:40 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

We had to switch internet providers when we moved out of town into a very rural area. HughesNet had commericals that seemed to fit what we needed. When we signed up. We told them there was three computers and a game system that ran most of the day. They put us on the best plan for $180/mth. What they failed to mention was the had daily mega bites amounts and when you came close to going over they slow down your internet. First of all we couldn't even run the game system, can't play youtube videos, and three computers drain the mega bites in a half of day and that is just being on facebook. You have to literally call them everyday, to cash in a token to reboot your system. You never talk to an american, and their whole customer service sucks. Thankfully we use a prepaid visa or I am sure they would have their fingers into our account pulling money out before the bill is due, they always post notices when you log on to your internet about bill being due and it's always two weeks before your bill is even due! BEWARE! Stay awayfrom them. If you want to count your mega bites go with a leading company.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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sheri birdseye
Gold Hill, US
May 09, 2010 11:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hughesnet charges me $30.00 more per month than my last provider and the service is HORRID!
The service is slower than the very first dial up. My emails will only load with errors on the page, and will not delete. This has happened since I got the service a year ago. I have talked to everyone in India, to no avail. My computer is virtually unusable.

  1. Hughes Contacts

  2. Hughes phone numbers
    +1 (866) 347-3292
    +1 (866) 347-3292
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    Customer Service
    +1 (844) 737-2700
    +1 (844) 737-2700
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    Sales
    855-543-5405
    855-543-5405
    Click up if you have successfully reached Hughes by calling 855-543-5405 phone number 0 0 users reported that they have successfully reached Hughes by calling 855-543-5405 phone number Click down if you have unsuccessfully reached Hughes by calling 855-543-5405 phone number 0 0 users reported that they have UNsuccessfully reached Hughes by calling 855-543-5405 phone number
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  3. Hughes emails
  4. Hughes address
    841 3 Fountains Drive, Unit 248, Murray, Utah, 84107, United States
  5. Hughes social media
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    Oct 29, 2024