Menu
For Business Write a review File a complaint
Humana

Humana review: Everything!! 2

P
Author of the review
1:58 pm EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Terrible services, customer services half the time have no clue what they are doing. I have been calling humana every other week since june of this year! i have changed my plan at least four different times with them. I have changed my primary at least five or six different times! i'm on the phone with them now switching my primary because the last doctor, dr. Saria mohammed of conviva care center of winter haven was more worried about my isurance, what kind of insurance i have, how much it cost me each time i went to the er! no referral for a kidney specialist, no referrals of any kind with all my ailments i have going on. Knowing i just explained how i was in the er twice in one week and it's my third trip to the er in the last three months for the same issues and he did nothing so here i am calling humana again! the first primary doctor they referred me to was out-of-network but i did not find out until i went into my account and saw that i had a 'share' for $310.00. Called humana and everybody was clueless. No straight answers from the five people i spoke to! still pending today and that was from september 28th appointment!

Confidential Information Hidden: This section contains confidential information visible to verified Humana representatives only. If you are affiliated with Humana, please claim your business to access these details.

2 comments
Add a comment
D
D
Drema Wagner
US
May 29, 2024 6:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Humana is horrible ! The commerical on tv is a joke do not believe anything they tell you over the telephone.

My husband retired and now getting Medicare Advantage plan thru Humana. He was been on the plan for less then a year and already Humana raised his prescription for his COPD inhaler from 45.00 to 142.00.

My husband called Humana and they told him because his plan is out of money and he had to pay 25% of 800.00. He was never told about a gap amount when he signed up for Humana, he would have never applied for this horrible coverage.

I am getting Medicaid because our income is very low right now until I found a new job. I was laid off last year.

So, food or his meds which one do we buy? I hear this from alot of people our age...Hell! why are we paying out Medicare from our pay check to get screwed by the government and the Medicare medical insurances.

V
V
vernice teddy
US
Jul 11, 2024 12:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

So many problems handling my mom's hospital trying to get approvals back and forth from Humana to cover transition and coverage for skilled nursing facility. Mom was so sick. it was only 5 days after going into the next place that she died. Humana's departments did not even speak to each other through their systems that she was deceased. I was still getting calls from salespeople trying to offer her other benefits.

  1. Humana Contacts

  2. Humana phone numbers
    +1 (800) 486-2620
    +1 (800) 486-2620
    Click up if you have successfully reached Humana by calling +1 (800) 486-2620 phone number 0 0 users reported that they have successfully reached Humana by calling +1 (800) 486-2620 phone number Click down if you have unsuccessfully reached Humana by calling +1 (800) 486-2620 phone number 4 4 users reported that they have UNsuccessfully reached Humana by calling +1 (800) 486-2620 phone number
    Corporate
    +1 (800) 448-6262
    +1 (800) 448-6262
    Click up if you have successfully reached Humana by calling +1 (800) 448-6262 phone number 0 0 users reported that they have successfully reached Humana by calling +1 (800) 448-6262 phone number Click down if you have unsuccessfully reached Humana by calling +1 (800) 448-6262 phone number 0 0 users reported that they have UNsuccessfully reached Humana by calling +1 (800) 448-6262 phone number
    Insurance through Employers
    +1 (800) 833-6917
    +1 (800) 833-6917
    Click up if you have successfully reached Humana by calling +1 (800) 833-6917 phone number 0 0 users reported that they have successfully reached Humana by calling +1 (800) 833-6917 phone number Click down if you have unsuccessfully reached Humana by calling +1 (800) 833-6917 phone number 0 0 users reported that they have UNsuccessfully reached Humana by calling +1 (800) 833-6917 phone number
    Individual & Family Insurance
    +1 (800) 457-4708
    +1 (800) 457-4708
    Click up if you have successfully reached Humana by calling +1 (800) 457-4708 phone number 0 0 users reported that they have successfully reached Humana by calling +1 (800) 457-4708 phone number Click down if you have unsuccessfully reached Humana by calling +1 (800) 457-4708 phone number 0 0 users reported that they have UNsuccessfully reached Humana by calling +1 (800) 457-4708 phone number
    Medicare Customer Service
    +1 (877) 877-1051
    +1 (877) 877-1051
    Click up if you have successfully reached Humana by calling +1 (877) 877-1051 phone number 0 0 users reported that they have successfully reached Humana by calling +1 (877) 877-1051 phone number Click down if you have unsuccessfully reached Humana by calling +1 (877) 877-1051 phone number 0 0 users reported that they have UNsuccessfully reached Humana by calling +1 (877) 877-1051 phone number
    Dental/ Vision Insurance
    +1 (502) 580-3200
    +1 (502) 580-3200
    Click up if you have successfully reached Humana by calling +1 (502) 580-3200 phone number 0 0 users reported that they have successfully reached Humana by calling +1 (502) 580-3200 phone number Click down if you have unsuccessfully reached Humana by calling +1 (502) 580-3200 phone number 0 0 users reported that they have UNsuccessfully reached Humana by calling +1 (502) 580-3200 phone number
    More phone numbers
  3. Humana emails
  4. Humana address
    500 W. Main Street, Louisville, Kentucky, 40202, United States
  5. Humana social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024