I had humana insurance and had to have a c-section to deliver my baby. Humana said in their contract they will pay if it was life threating. All of the paperwork had been submitted and the claims had still been denied. Their excuse was were do not have the right documentation to process this claim. I went to the doctors office and hospital made copies of the file and over nighted them to their office. Still nothing has come from it. I have filed a complaint with the insurance commission and have also spoken to an attorney. Stay away from humana. They look for every reason not to pay.
oct 2023 Humana denied my claim for dental work of 1801dollars. Saying dentist was out of network,, when they paid the same dentist claim the month before. Dentist was asked if he was in Humana network. The dental office confirmed they took humanas dental,, They also showed me the list of patients who were on Humana at their Offie.
i hcave not gotten a spending account card. celestino garza, H73427378