Hydromate
Reviews and Complaints

I made a big mistake by falling for an advertisement on Instagram and deciding to buy something from Hydromate. I thought I was being smart by purchasing a reusable drinking bottle, but boy was I wrong. The package never showed up at my doorstep, leaving me feeling frustrated and disappointed.

In an attempt to resolve the issue, I reached out to the company. To my dismay, they simply shrugged off the problem and blamed it on the USPS. They didn't take any responsibility for the lost package and instead informed me that they would only issue a refund. However, they conveniently deducted the shipping cost, return fees, and even a restocking fee from the refund amount. Can you believe that? I'm now stuck paying for the return and restocking of an item that I never even received in the first place.

What's even more infuriating is that the only way to contact Hydromate is through email. And guess what? They've completely stopped responding to my messages. It's like they've vanished into thin air, leaving me hanging with no resolution in sight. It's incredibly frustrating and makes me question the legitimacy of this company.

I should have known better than to trust an Instagram ad, but I guess we all make mistakes. Just be warned, if you decide to purchase anything from Hydromate, be prepared for potential shipping issues and a lack of customer support. It's a shame that they've left me feeling so disappointed and out of pocket.

This company, Hydromate, is a total spam. Let me tell you, the bottles they sell are nothing like what they show in their fancy advertisements. And guess what? You can't even get in touch with their customer service, except through email. And when you do, all they say is, "Sorry about your luck." Can you believe it?

So, I ordered their 32oz glass bottle, thinking it would be top-notch. But boy, was I wrong! As soon as I opened it, a strong chemical smell hit my nose. I mean, it was so overpowering that I couldn't even bear to drink the water from it. And to top it off, the sleeve that came with it was all damaged. What a disappointment!

When I reached out to them via email, hoping they would fix this mess, they had the audacity to say that they couldn't take the bottle back. You know why? Because they might resell it to someone else and spread COVID! Can you believe the nerve of these people? Why on earth would they even think about selling a defective item to another person, especially when they claim it's free of toxins and smells? It's just plain wrong!

I'm telling you, folks, stay away from Hydromate. They're all about false advertising and terrible customer service. Don't waste your hard-earned money on their products. Trust me, you'll thank me later.

So, like, I ordered this thing called Hydromate from hydromate.com, right? And, like, it's been a hot minute since I placed my order, but I ain't got it yet. But hey, it's only been, like, a week or so, so I ain't too worried, you know? But, like, yesterday I decided to hit 'em up to see what's the dealio with my order, you feel me?

And guess what? They got back to me, like, right away! I was, like, pleasantly surprised, you know? They checked out my order and told me it's on its way, and even gave me a tracking number. That's some legit customer service right there, man. And, like, not long after that, I got another email from them, thanking me and telling me that if I need anything, I should hit 'em up without hesitation. That's some next-level courtesy, man.

I gotta say, finding reliable customer service these days is, like, finding a needle in a haystack. But, like, I'm super stoked with what I've experienced so far with Hydromate. They're on top of things, you know? And they do it with, like, extreme courtesy and all. So, like, big props to them for being so on point.

I just wanted to give a shoutout to Hydromate for, like, being awesome and keeping me in the loop. I can't wait to get my order and see what it's all about. So, yeah, thanks for being so rad, Hydromate! You guys rock!

I bought a bunch of 32oz. HydroMate water bottles and cleaners from hydromate.com. But guess what? One of the bottles was missing! So, I did what any normal person would do and shot them an email. And you know what? They actually got back to me pretty darn quick. This lady named Jessica from Customer Service reached out to me and gave me all the deets to fix my problem. And let me tell you, they took care of it right away. Props to Jessica and the HydroMate team for that!
Now, let's talk about the actual product. I used the cleaner they provided to give my HydroMate a good scrub before using it, and let me tell you, this thing is solid! The bottle and the lid are super sturdy and well-made. No flimsy nonsense here, folks. This is a quality product, no doubt about it.
Overall, I'm a happy camper. The customer service was on point, the product is top-notch, and I'm even thinking about getting more of these bad boys as gifts for my fam and friends. So, big thanks to Jessica and the whole HydroMate crew. You guys rock!

So, I had this question about my order, right? And it was like way past midnight when I decided to shoot them an email. And guess what? I got a response right away from this awesome lady named Jessica. She hooked me up with all the deets I needed to track the rest of my stuff in the order. Talk about customer service, am I right?

Now, let me tell you about this 32 oz bottle that I got. It's seriously been a game-changer for me. See, I'm not really into drinking water, but this thing makes it so dang easy. And you know what the secret is? The straw, my friend. It's like the missing piece of the puzzle. It fits perfectly in my car cup holder, which is a huge plus. Plus, it helps me stay on top of my hydration goals, which is super important. And can we talk about the strap? I mean, it's just so handy.

Overall, I gotta say, this product is the bomb dot com. I'm definitely gonna buy it again in the future. And a big shoutout to Jessica for being so helpful. Thanks a bunch, girl! You rock!

I was really happy when I first ordered from this company, you know? But then, out of the blue, I started receiving stuff in the mail that I didn't even order, man. It was a real bummer, you know? So, I decided to reach out to them and let them know what's up. Turns out, they had put me on their Auto shipment thingy without my consent, bro. I mean, come on! I never signed up for that and I definitely didn't want all that extra stuff they were sending me and charging to my credit card, dude.

So, I told them straight up that this wasn't cool, you know? And what did they say? They just apologized and promised it wouldn't happen again. But here's the kicker, man. When I asked if I could return all the unopened stuff and get a full refund, they straight up said no, bro! Can you believe that? They don't accept returns, but they still charged me for everything they sent me, man. The nerve! The only thing they offered was a measly 15% off my next order. Like, seriously? That's not gonna cut it, dude.

Let me tell you, this company is all about making a profit, man. They don't care about pleasing the customer or anything like that. It's all about the money for them, bro. And let me tell you, I ain't gonna buy from them again. No way, Jose. I'm taking my business elsewhere, where they actually value their customers and treat them right. So, if you're thinking about ordering from these guys, I'd say think twice, man. There are better options out there, trust me.

I'm really disappointed with my recent purchase of two Hydromate water bottles. One of them arrived damaged with a dent right on the front, and to make matters worse, the other one was defective as the straw didn't work properly and failed to generate water through the sipper. It was a real bummer, you know?

So, I thought I'd reach out to Jessica Stevens, a customer service representative from Hydromate, to let her know about the water issue. But guess what? Instead of offering a solution or some kind of assistance, she just sent me a tutorial video on how to operate the straw. Like, seriously? I mean, come on, Jessica, I already know how to use a straw!

What's even more frustrating is that Hydromate doesn't provide any refunds or exchanges for their products, no matter what the reason may be. It's like they don't care about customer satisfaction at all. I mean, who does that? It's just not right, you know?

Another thing that bothered me is how they ship the bigger bottles. They just throw them in a flimsy bubble bag, which can easily get dented during the shipping process. It's like they don't even consider the possibility of damage during transit. Only the slender bottles are shipped in a proper box, which makes me question their packaging choices. It's just not fair, you know?

Honestly, I wouldn't recommend this product to anyone. And to top it off, they need to stop bombarding us with their advertisements on social media. It's clear that they're only in it for the money and don't really care about providing a quality product or good customer service. It's just not cool, you know?

So, yeah, save your money and look for a different water bottle brand. Trust me, you'll thank me later.

I gotta say, I'm pretty darn sure that all those rave reviews you see about Hydromate are just a bunch of baloney. I mean, seriously, who in their right mind would actually believe that stuff? I did my fair share of research on water bottles, and let me tell ya, I was totally convinced that Hydromate was the real deal. But boy, was I wrong!

Let me spill the beans on these so-called "quality" water bottles. They're nothing but cheap, low-grade junk. And don't even get me started on their so-called insulation bag. It's a complete joke! These bottles couldn't keep a drink cold if their life depended on it. I'm telling ya, they're a total letdown.

Honestly, these water jugs have made me downright miserable. I wouldn't touch 'em with a ten-foot pole. I can't believe I fell for their marketing gimmicks and ended up wasting my hard-earned cash on not one, but two of these useless things. Talk about a major bummer!

Let me give you a word of advice, my friend. Don't let yourself be fooled by all those phony reviews out there. There are way better options available at a fraction of the price. Trust me, you don't wanna make the same mistake I did.

And here's the kicker: these Hydromate folks won't even accept returns if you buy directly from their website. Can you believe that? It's like they know their products are garbage and they don't want to deal with the fallout. Talk about shady business practices!

Now, I consider myself a bit of a water bottle connoisseur, and let me tell ya, these Hydromate motivational jugs are the absolute worst I've ever come across. I'm beyond disappointed, and I wouldn't wish these bottles on my worst enemy. Seriously, stay far, far away from them.

So, there you have it, folks. Consider this a friendly warning from someone who's been burned. Don't waste your time or money on these Hydromate water bottles. Trust me, you'll thank me later.

So I recently decided to give these Hydromate bottles a try and boy, was I disappointed. I mean, I forked over my hard-earned cash for not just one, but two of these things, and let me tell you, it was a complete waste. These bottles are nothing more than glorified trash.

The sad part is, when I reached out to the company to express my dissatisfaction and request a replacement, they didn't even bother to respond. Can you believe that? Talk about poor customer service. It's like they don't care about their customers at all.

I was really hoping that these Hydromate bottles would live up to the hype, but unfortunately, they fell short in every way possible. The quality is subpar, the design is lackluster, and they just don't deliver on their promises. It's a shame, really.

Save yourself the trouble and don't waste your hard-earned dollars on these bottles. Trust me, there are much better options out there. Don't make the same mistake I did.

I got the bottle and it was broken so they sent me a new one for free, but like on the 3rd day I had the new one, it cracked all the way around. I suggest you not buyin' this water bottle.

So, I ordered this bottle and when it arrived, it was all broken and stuff. I was pretty bummed out, ya know? But hey, they were nice enough to send me a replacement without any extra charge. I was like, "Cool, problem solved!" But guess what? The new bottle didn't last long either. It cracked all the way around just after three days of use. Can you believe it?

Honestly, I wouldn't recommend buyin' this water bottle. It's just not worth the hassle, ya know? I mean, who wants a bottle that breaks so easily? Not me, that's for sure. So save yourself the trouble and look for somethin' else. Trust me, you'll thank me later.

Hydromate, man, they really got me fooled, you know? They make it seem like their stuff is made right here in the good ol' US of A, but guess what? It ain't! Can you believe that? And that's not even the worst part, my friend. Nope, not by a long shot.

See, I had this little run-in with Hydromate, and let me tell ya, they don't have your back. Not one bit. I tried to return some unused product, you know, just to get my money back. But guess what they said? They said, "Sorry, buddy, no returns for you!" Can you believe the nerve?

So, let me give you a piece of advice, my fellow shoppers. Stay far away from Hydromate. Don't even think about buying their stuff. Trust me, it's not worth the hassle. Save your hard-earned cash for something better, something that actually lives up to its promises.

In conclusion, my friends, I urge you to steer clear of Hydromate. Don't fall for their fancy marketing tricks. They may try to make you believe their product is top-notch, but let me tell ya, it's far from it. Spare yourself the disappointment and find a brand that actually stands behind their stuff. You'll thank me later.

I really should have known better than to purchase something without a return or exchange policy. Let me tell you, this water bottle from Hydromate is just not worth it. I ended up receiving a purple one-gallon bottle that had clearly been washed multiple times, but unfortunately, it couldn't be used at all. The smell coming from it was absolutely horrendous, like spoiled baby milk mixed with the stench of rotten eggs. It was truly disappointing and a waste of my hard-earned money.

I bought a bottle from Hydromate and paid for fast delivery. They said it would arrive in 2-4 days, but it's been a week and a half already. I got an email saying it should have been here yesterday, but when I checked the status today, it's still on its way. I emailed them twice to ask for a refund on the fast shipping, but no one has replied yet. It's really disappointing.

On the first day, I had this bottle from Hydromate, but sadly, I dropped it and the white cap got all broken. It was totally my fault, you know? So, I thought I'd reach out to their customer service to see if I could buy a replacement cap. But guess what? They don't even offer replacement parts! Can you believe that? I mean, come on, it's just a cap! The bottle itself is perfectly fine, you know? It's such a dumb policy, if you ask me.

Anyway, they did try to make it up to me by sending a 15% OFF code to buy another bottle. But honestly, I wasn't interested. I mean, seriously, why would I want to contribute to the waste problem we already have in this world? It just doesn't make sense to me. I'd rather find a solution that doesn't involve buying a whole new bottle, you know?

So yeah, that's my experience with Hydromate. The bottle itself is good, but their customer service and lack of replacement parts really disappointed me. It's a shame, really. I hope they reconsider their policies in the future.

I bought the big gallon-sized Hydromate and guess what? It didn't even last two months before it broke! Can you believe it? The darn thing cracked right around the mouth area. And get this, it happened just because I was holding it from the handle near the spout. I mean, come on! Shouldn't it be able to handle a little bit of weight?

So, I decided to reach out to their customer service, hoping they would understand my frustration. And you know what they offered me? A measly 15% discount on a new one. Seriously? That's the best they could do? They told me they couldn't replace it because it had been more than 30 days since I bought it. Talk about disappointing!

Now, let's talk about the quality of the plastic they used for this water bottle. It's just not strong enough, folks. I mean, if it can't handle the weight of the water in the biggest bottle they offer, then what's the point? It's such a shame, really. I had high hopes for this product, but it let me down big time.

Overall, I wouldn't recommend the Hydromate gallon size to anyone. It's just not worth the hassle and disappointment. Save your money and invest in something more reliable. Trust me, you'll thank me later.

I contacted Hydromate to share my concerns and seek assistance, but it appears that their customer service didn't even bother to read a SINGLE WORD of my message. Instead, they responded with a generic statement like "we're thrilled that you adore our product." This truly infuriated me because I absolutely DESPISE their product and all the issues associated with it, which I clearly mentioned in my email. This company is absolutely dreadful. I strongly advise you not to squander your hard-earned money on their product.

They don't follow their legal policy. I wanted to cancel my order before it was shipped and they didn't let me. And it clearly says in their policy, "If you want to cancel the order for a refund, you must contact us before the item is dispatched. Any cancellation requirements are not accepted once the item has been dispatched." It's not worth it, just save your time and money. Don't buy it.

So, I had this experience with Hydromate and let me tell you, they don't seem to care much about their own rules. I tried to cancel my order before it got sent out, just like their policy says, but they wouldn't let me. I mean, seriously? It's right there in black and white, "If you want to cancel the order for a refund, you must contact us before the item is dispatched. Any cancellation requirements are not accepted once the item has been dispatched." How hard is it to follow your own rules?

Let me give you a little background. I was all excited about getting this product from Hydromate. I thought it would be perfect for my needs. But then, something came up and I had to cancel my order. I mean, life happens, right? So, I went to their website and checked out their cancellation policy. It clearly stated that if I wanted a refund, I had to contact them before the item was shipped. Simple enough, or so I thought.

I immediately reached out to their customer service, explaining my situation and asking for a cancellation. But you know what they said? They said it was too late, that the item had already been dispatched. I was shocked! How could that be? I followed their policy to the letter, and yet they still wouldn't let me cancel. It's like they don't even care about their own rules.

Now, I'm left with a product I didn't even want anymore. And let me tell you, it's not worth it. Save your time and money, folks. Don't make the same mistake I did. Hydromate may have some interesting products, but their customer service and adherence to their own policies leave a lot to be desired. Trust me, you're better off looking elsewhere for your needs.

This here bottle, let me tell ya, it's as cheap as they come. You won't be breakin' the bank with this one, that's for sure. But lemme warn ya, them letters on the bottle, they start peelin' off quicker than you can say "hydromate." And don't even get me started on their customer service. They had the audacity to blame me for not followin' some care instructions that ain't even on their dang website. Can you believe that? I don't use no creams or hand sanitizers, but somehow those things manage to remove the letters. Ain't no mention of that nowhere. But hey, at least the jug comes with a handle!

Now, let's talk about their customer service. Rude ain't even the word for 'em. They flat out refused to do a single thing to help me out. So what did I do? I went ahead and filed a dispute with my bank. Ain't gonna let 'em get away with treatin' me like that.

And if that ain't enough, this company went ahead and deleted my reviews on their Facebook page. Can you believe the nerve? They even blocked me from commentin'! Talk about tryin' to silence a dissatisfied customer.

Overall, I gotta say, steer clear of this Hydromate business. They may have a fancy website and all, but their product and customer service ain't worth a dime. Save yourself the trouble and find yourself a better water bottle elsewhere. Trust me, you'll thank me later.