Hyundai
Reviews and Complaints

This company is poorly managed, unprofessional, and not to be trusted! I was told by management and the salesman that there could be nothing done over the phone or internet. they told me it was against the law and the "patriot act" (a complete lie) they even went as far as to tell me that all the other dealerships I had been in contact with willing to do such a thing were in violation and could be fined (another lie) I was promised that a vehicle was available and if I were to drive down from austin, tx to san antonio, tx after I was off of work at 6pm that we could work the deal (another lie). oh they worked the deal, after rushing south in rush hour traffic, arriving at 7pm only to sit around for over an hour and half waiting to speak with the salesman while he worked another deal. not a single employee (manager or salesman) said a word to me they all acted as if I wasn't even there. I get up to leave and decide to stop at the gsm's office and ask if there was anyone else that could help me. he lets me know he'll get the #s together and bring them to me, which he does. at 9pm my sales man finally comes over to speak with me. (why I waited there that long is beyond me, but I did) after some negotiating on the price the salesman (bill) tells me that it is too late and that we can't do the deal tonight (though promised we could) and that I will have to return to san antonio the next day to complete the purchase. I told him it was a hassle and very costly to do that is there any way they could deliver me the car and paperwork once the upgrades were complete. his answer was no I then asked because of the circumstances (lies and waste of my time) if they could compensate by tinting the elantra. his (bill) response was "it's not our fault you drive a gas guzzling jeep." then the gsm (@ 1000pm no one else in the dealership) comes out to tell me it is not personal but that "the owner will not let them use fax or internet nor bring the papers with delivery of the car to have signed. (it has absolutely nothing to do with any law or patriot act"as they told me on the phone"it is the owner of world cars rule) @ 1030pm the gsm said he would have to ask the owner in the morning if he would throw in the tint for my incontinence. the next afternoon I have a voicemail"spoke with the owner and he said he will not do the deal we pass work something out at another dealership” after the experience I had with this dealership and its management I would highly recommend that anyone and everyone be warned and aware of the lies they tell and shady business they run.

Not only will Hyundai not honor the Warranty work, Your dealers try to get out of doing the Warranty work as they don`t make as much money with Warranty work, We purchased a car from Marion Ford Hyundai in Marion Illinois. They are all the same on these small cars, they really tell you how good the Warranty`s are, and then you get one where the transmission goes out at 67, 000 miles they won`t honor the 10 year or 100, 000 mile warranty. we purchased a 2008 new Haundai from this dealer. Now we have to contact a Lawyer and go to court. BEWARE OF HYUNDAI WARRANTY`S.

Dear Sir,

Good Day...!

We have bought hyundai verna in october 2009 and we use to have hyundai santro earlier. So they offered us royalty or loyalty bonus of Rs.15000 but till date i have not received any money from them. I have bought car from Kosmo hyunai jalandhar and concerned person is Mrs.Kokila. She only asked me to complaint you because she said she is helpless its only hyundai company's fault. I have submitted all the documents in 2009 only and now they are making excuses that our documents have not been submitted. But i have cleared their doubt as there was a girl named Jyoti who was working with kosmo hyundai jalandhar as royalty bonus incharge, she accepted the fact that I have submitted all the documents. The problem which I think is that they have misplaced my documents somewhere and now they are not ready to pay.

Kindly check in this matter, I m really frustrated going there again and again for my money.

Regards,

Chirag Mahajan

[protected]

I bought i20 in december 2010 and it was running smooth like butter before I gave it for the first service.
All the guys at Harsh Automobiles, Indore service center are blady idiots and are not versed

with the features of car.Even their MD is a highly unskilled and unprofssional person who has banged the drivability of my car and who never checks the car before delivering to the customer.
Immediately after service, the car lost its smoothness and there started coming the noise and some weird sensation from the front two tyresup to the steering but there had been nobody to hear me.
I think Hyundai has the worst service network and they don’t know that they have to train the people in their service centers.
I had been calling to their call centers but no help.The call center guys are simply the dumbs you would ever come across who keep on promising that I'd get a call from local dealer which I never got.They always make fake promises and commitments.
I’ve a Maruti and a Honda car and their service is much much better than hyundai.
The MD in the service center does not know what features are in the car and he keeps on testing with no head and tail.Last week when I took the car to service center, they dropped the key of my car in gutter and as a result I could not enter in my car and got late for office.After lot of discussion, they agreed to change the lock and ultimately put the new lock in the car.Now today, my AVN system has stopped working for no reason and touch screen panel is also not working.Microphone in bluetooth is s poor that the person at the other end calling me, can't hear my voice.
I had gone through lot of mental trauma and pain and feel like exploding my car and have decided not to buy Hyundai car again ever in my life but would leave no stone unturned to sue them.

I purchased a new Sante Fe 2009 with remote starter. Now having difficulty with the remote starter and the dealership refuses to honor the warranty stating that the current dealership had bought out the dealership (Plaza hyundai) and that the remote starter was not a hyundai remote starter. Although we have attempted to explain that we had no way of knowing this prior to the purchase of the car, the dealership refuses to assist in any way. We have called Toronto Hyundai head office for their assistance and they also indicate that can't help. The dealership is insisting that we should have checked that the remote started put in the car prior to pick up of the new car was a hyundai product and on this statement insist it's not their problem.
Feeling very frustrated and ripped off by this dealership and unfairly treated. In the meantime, still having problems with the starting of the car!

Dealership lied about a vehicle coming in. They took a $1, 000 deposit to give me the first option to purchase this vehicle. I realized later there was no vehicle. They used this tactic to take me off the market and tie up my money. Promised me a loaner car, but would not actual give me one. Had no car, so they told me to get rental and promised to pay, but did not. I got fed up and went elsewhere and purchased a Hyundai. They now refuse to refund $1, 000 deposit. Worst car-shopping experience ever.

I had a bad expereine with Trident Service center in Bangalore - Sheshardipuram. I visited their service center on a saturday and the service personal told me that they are not able to take my car for service that day and booked an appointment for the coming monday and the car was to be picked up from my house. But nobody turned up on monday. When I went to the service station to complain about this, they denied that I had a booking on monday and the service center manger and not ready to accept his mistake and his behaviour was very rude.
I have been a Hyundai customer for 10 years and this makes me think if I need to buiy any hyundai cars becauase service is a long term necessity and the trident hyundai does not treat its customers well.

My Hyundai Getz, 1.5 Diesel broke its cambelt. I took it to the Hyundai agents because they are supposed to be the experts. What a load of bull.

Only after two months I received my car back. The motor sounds as if there is a tractor motor installed. The whole car shakes when it idle. It can not pull away from stand still without taking the refs up to 3500 rpm. All of this cost me a whole R17 139.

Now the Whorkshop Manager tell me that it is supposed to be like that. For my R17 139 I must be happy with this very poor workman ship. It is obvious that neither him or any other person in that workshop knows what they are doing, or even know how to repair my car.

I will not leave this here, and I will do what ever it takes to get my car fixed. Without ant extra cost.

0 stars! Horrible horrible service. Made an appt online for a oil change. After placing it I had an email saying someone would get back to me... No one did. It took 2 hours for them to change my oil. Then they came and told me my rear brakes were really bad. I believed them and paid $300! When I got home I compared their checklist on my car, to a older one that I had from last time. The front brakes were marked " need future attention" and the rear brakes were marked" good" somehow the front brakes now were checked good and the rear bad. I went back to try and dispute it. They told me that whoever worked on my car last time made a mistake, because this time they had the # 1 guy work on my car. So unless the # 1 tech works on your car, you can't really be sure that your car is 100% safe? Do not go here! They also wanted to charge me $363 to put a small speaker back on my door that had fallen off.

I purchased by Hyundai Getz 2007 demo model in 2008 with only 700 on the odometer. Since having my car i have unfortunatly been in two seperate car accidents. First was in 2010 when i had no vision as there were big cars in the side of the road to obscure my view and pulled out to a car coming straight into my drivers side door. I hit my head but was otherwise unharmed. The airbags in my car never deployed.
This week on Tuesday 22nd march i was heading home from work and an oncoming car skidded in the wet and plowed head on into my passenger side. I was lucky to not have any passengers in to car at the time and suffered major bruising on my chest and legs. My car is beyond repair and again the airbags did not deploy. My accident was referred to at the hospital as higgh impact but none of my safety features activated...
I am very angry because what if i had had a passenger? or several for that matter?

I brought a Peugeot 206 form Hyundai Constantia Kloof last year October. Before I took the car they told me that the car was leaking oil and they fixed the can belt for the 90 000km service. I was assured that every thing was in order. I got the vehicle on the Friday and on the Thursday the car went in for some small problems. I got the car back the same day. Soon after that, the car went in again on the 2011/11/17 for leaking oil and the idling is not constant as the vehicle keeps on hunting as well as a sound in the engine. I only got it back the 2010/12/14. The car went in for a third time on the 2011/01/24 and till this day I haven't received my car back yet. Tienie Potgieter from the dealership spoke to me in the middle of February and told me that they have send my car to Peugeot because there was a "recall" done on the 206. I send him a mail on the 2011/02/28 to find out what is happening seeing that I don't get any feedback from him. He told me that they are still busy with the car. The car was also send to Wilro Park Motors and not to Peugeot as originally told. I have been calling the dealership not stop since the 2011/03/16 to speak to the Dealer Principle Hubert Bergh and he is never available or in the office. Be aware this is the service and quality you will get from Hyundai Constantia Kloof.

Is very upset and unsatisfied with Hyundai! I bought a brand new IX35 and had issues with it from day one, it went back to the dealer 2 times now and the problem is still not resolved and the workshop manager says he doesn`t know what the problem could be. This is unacceptable as they work for Hyundai and they can`t even fix their own car. The 1st time it was there they said it`s a setting on the computer box so they did the settings change but the problem still persist. then they ordered a brand new computer box and replaced it and guess what it`s still doing the same thing. The car doesn`t even have a 1000Km on it and have endless problems. Pls can some sort this out ASAP or I will do my best to let everyone know how bad Hyundai is!

Kinldy resovle my problem and get my car problem repaired either through the Authorized Service Station or from your end.
Before I would draw your attention to the main problem, details of My Santro Car is as under:
• Registration No.DL-2C-AE-2236 74; Make - Santro GLS; Year of Mfg.-2008; ; Engine No 489821 Cubic Capacity: 1086
Fucon fitted CNG Kit( throw Mgf hundai )
• Kilometers Run: 55531 k.m.
• I on regular and timely basis get my car serviced from MGF/SUNRISE HUNDAIi, Patparganj. The next service is due in the month of, 2011 or 55800 k.meters
The issue is that for the last one or two days, my car was showing the signal of Low Engine Oil and I visited the HIMGIRI Hundai Servie Station on 15.3.2011. The service agent Mr. MAHAVIR told me that there is the problem in the engine and the engine needs to be opened and some techincle issues like boring; rings needs to be replaced. And the rough estimate may be 20, 000/- to 25, 000/- or may increase higher. I told him that my car is only two years' old and run only 55000 kilo meters. As per the Hundai Motor India the engine usually opend at one lakh kilo meters.
I asked the service agent if I get my service done timely and there is no leakage of engine oil, how my engine oil has completely emptied. The reason for the problem told by him is because of CNG Kit. My point is that the CNG kit is installed by the company only and if all the problem is because of CNG Kit, why the company is installing CNG Kit. Why I should pay if the problem is not occured from my side.
As far as I think, the problem has occured because of the folloiwng reasons:
1. Engine oil filled by the Service Station was either not filled entirely or was of inferior quality.
2. Service Station is in the habit of making money by wrong description of undue problems or intentionally creating problems.
3. If the problem is occurred due to CNG Kit, the problem lies with Hundai Motor India being it is installed by DEALERt only.
5. Being my car is niether very old nor run very much, therefore, I will not pay the amount for getting the car repaired.
You are requested to kindly look into the matter and get my car repaired.

Had a new catalytic installed in a 2003 Elantra under warranty at 70, 000 miles. At 90, 000 miles I was told I needed a new catalytic converter at a cost of 1400.00. I contacted Hyundai and was told that the warranty ended at 80, 000 miles even though it was supposedly a brand new catalytic converter. If I had it installed at 79, 999 miles and it malfunctioned at 80, 001 I would be out of luck.

I have had my clutch plate replaced twice and my car only has 42, 000 km's on the clock, every time I have it serviced they have to adjust the clutch cable. I have come across various complaints on the internet regarding the clutch problems on the Hyundai I10. Don't even try and speak to any senior person, they are never available, never phone back and the Regional Service Manager "doesn't speak to clients". All I want is someone to have the decency to phone me back and sort out my clutch. My motto: "DON'T BY A HYUNDAI - ASK ME WHY !"

Beware Hyundai Motor Finance Company! I failed to pay February auto loan payment to HyMoFi because I never received the statement. I received a call at work 8 days after due date, which was fine and appreciated. Arranged for payment to be made on 3/11/11 and thought all was fine. HyMoFi took the money out of my account on 3/7/11 thereby causing insufficient funds and overdraft fees.

Call to HyMoFi customer service got me no where... said they could put money back into my account in 5 to 10 days? if they can take it out instantly, they can put it back instantly but no luck there.

I love my car but will never do business with HyMoFi again. When my auto loan reaches 36 payments I will refinance with my local bank !