Ibex’s earns a 2.7-star rating from 3 reviews, showing that the majority of clients are somewhat satisfied with customer engagement services.
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Disappointing User Experience and Security Issues on Ibex.com
Ibex.com is a website that I have been using for the past three years. I must say that the website is not up to the mark. It is very slow and the menus are not user-friendly. The links on the website do not work properly, which makes it very difficult to navigate.
Another major issue with the website is that it is hackable. This is a major concern for me as I have sensitive information on the website. I have tried to contact the company to address these issues, but they have not been able to fix them.
I am disappointed that after giving the company three years to improve their website, they have not been able to do so. It is frustrating to use a website that is not user-friendly and has security issues. I hope that the company takes these issues seriously and makes the necessary changes to improve their website.
Ibex.com Review: High-Quality Outdoor Clothing, but Confusing Pricing
I recently checked out Ibex.com and I gotta say, I'm not entirely sure what to make of it. On one hand, they've got some pretty sweet looking clothes that seem like they'd be perfect for outdoor activities. But on the other hand, I'm not entirely sure what the prices are for some of these items.
One thing I did really like about Ibex is that they seem to have a pretty wide variety of products. They've got everything from jackets to hats to socks, and it all looks like it's made with high quality materials. I could definitely see myself wearing some of this stuff on a camping trip or something.
That being said, I did have a bit of trouble figuring out what some of the prices were. It seemed like some items had a price listed, but others didn't. Maybe I just missed something, but it was a bit confusing.
Overall, I think Ibex has some potential. They've got some really cool looking clothes and accessories, and I like that they seem to be focused on outdoor activities. But they could definitely make things a bit clearer when it comes to pricing.
Disappointing Customer Service Experience with Ibex: A Review
I recently got a sweet Ibex jacket as a Christmas present from my son. It was a really thoughtful gift, but unfortunately it didn't fit me. I was pretty bummed out, but I figured it wouldn't be a big deal to exchange it for a different size. Boy, was I wrong!
At first, I was able to get in touch with someone at Ibex through email. They gave me some instructions on how to exchange the jacket, and I followed them to a T. But then, things started to go downhill. I sent a few more emails asking for updates on my exchange, but I never heard back from anyone. It's been weeks now, and I'm still stuck with a jacket that doesn't fit me.
I'm really disappointed in Ibex's customer service. It's not cool to just ignore someone who's trying to do business with you. I even suggested three different ways for them to send me a return shipping label, but they didn't respond to any of them. It's frustrating because I really like the jacket, but I can't wear it if it doesn't fit me.
Overall, I wouldn't recommend Ibex based on my experience. If you're thinking about buying something from them, just be aware that their customer service might not be up to par. It's a shame, because I think they have some nice stuff, but I don't want to risk getting stuck with something I can't use again.
Ibex Complaints 0
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Is Ibex Legit?
Ibex earns a trustworthiness rating of 64%
Generally safe, but check closely before sharing details.
Ibex has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Ibex.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ibex.com you are considering visiting, which is associated with Ibex, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
About Ibex
One of the key strengths of Ibex is its highly skilled and experienced workforce. The company employs over 15,000 professionals across its global network of contact centers, who are trained to deliver personalized and effective customer interactions. Ibex also invests heavily in employee development and engagement, providing ongoing training and support to ensure that its team members are equipped with the skills and knowledge needed to succeed.
In addition to its workforce, Ibex is also known for its advanced technology solutions. The company leverages cutting-edge tools and platforms to streamline customer interactions and improve operational efficiency. This includes AI-powered chatbots, speech analytics, and other advanced technologies that help businesses deliver faster, more accurate, and more personalized customer service.
Overall, Ibex is a trusted partner for businesses looking to improve their customer engagement and experience. With its focus on innovation, skilled workforce, and advanced technology solutions, the company is well-positioned to help businesses of all sizes and industries achieve their customer service goals.
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Ibex Contacts
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Ibex emailspro@ibex.com99%Confidence score: 99%Communicationhello@ibex.com98%Confidence score: 98%Supportpress@ibex.com97%Confidence score: 97%Communicationnelson@ibex.com96%Confidence score: 96%info@ibex.com79%Confidence score: 79%Support
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Ibex social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 28, 2024
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