Illinois Vehicle Insurance Agency’s earns a 1.0-star rating from 3 reviews, showing that the majority of policyholders are dissatisfied with their coverage and service.
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Let me start by saying that this company's claim about offering a discount for prior insurance is quite misleading
Let me start by saying that this company's claim about offering a discount for prior insurance is quite misleading. Even if you had insurance with them or not, it doesn't make a difference to them as they will somehow manage to avoid giving you any discount. To put it simply, dealing with this company can be quite an experience.
I had a really unprofessional experience with this company
I had a really unprofessional experience with this company. I purchased an online policy from them and paid the full amount upfront. However, I didn't receive my receipt immediately. Eventually, I received an email asking me to sign some documents electronically, which I promptly did. But then, I received another email stating that they actually needed my physical signature. I was frustrated and confused as to why this wasn't mentioned earlier, or why they didn't just mail me a copy to sign. Especially considering the current virus situation, it seemed unnecessary to require people to come into the office to sign documents.
I decided to cancel the policy and requested a refund. Unfortunately, I was informed that they are legally allowed to hold onto my money for 30 days before issuing a refund check. It's frustrating because it only took them a few seconds to take the money out of my account initially. In contrast, my previous insurance company never made me go through such hoops just to get my own money back.
Illinois Vehicle Insurance Agency Complaints 1
The agency charged my account with a transaction fee of over $10 because they tried to auto pay my **** without my authorization using the card
The agency charged my account with a transaction fee of over $10 because they tried to auto pay my *** without my authorization using the card information they had on file from a previous payment. When I questioned why they attempted to use this card without my permission, the representative explained that it was the card they had on record for me. I then asked the representative who gave them the authority to keep my card information, as I have never given them permission to store my card details due to my preference for using my bank's *** pay service instead. I requested to speak with someone who could look into this practice by the agency, but I was informed that the company does not offer such a service. Instead of arguing with the representative, I have decided to file a complaint against the company and have an independent agency investigate their questionable practices. Thank you.
Is Illinois Vehicle Insurance Agency Legit?
Illinois Vehicle Insurance Agency earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Illinois Vehicle Insurance Agency. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Illinois Vehicle Insurance Agency's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Illinoisvehicle.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Illinoisvehicle.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a illinoisvehicle.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
Several positive reviews for Illinois Vehicle Insurance Agency have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- Illinoisvehicle.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The illinoisvehicle.com may offer a niche product or service that is only of interest to a smaller audience.
About Illinois Vehicle Insurance Agency
Overview of Illinois Vehicle Insurance Agency complaint handling
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Illinois Vehicle Insurance Agency Contacts
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Illinois Vehicle Insurance Agency phone numbers+1 (773) 774-9404+1 (773) 774-9404Click up if you have successfully reached Illinois Vehicle Insurance Agency by calling +1 (773) 774-9404 phone number 0 0 users reported that they have successfully reached Illinois Vehicle Insurance Agency by calling +1 (773) 774-9404 phone number Click down if you have unsuccessfully reached Illinois Vehicle Insurance Agency by calling +1 (773) 774-9404 phone number 0 0 users reported that they have UNsuccessfully reached Illinois Vehicle Insurance Agency by calling +1 (773) 774-9404 phone number
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Illinois Vehicle Insurance Agency emailsscholarship@illinoisvehicle.com79%Confidence score: 79%
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Illinois Vehicle Insurance Agency address2211 Butterfield Rd Ste 150, Downers Grove, Illinois, 60515-1493, United States
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Illinois Vehicle Insurance Agency social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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