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Immigration Direct Customer Service Phone, Email, Contacts

Immigration Direct
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Immigration Direct Complaints 2

ComplaintsBoard
R
1:18 pm EDT

Immigration Direct This company doesn't send forms

I have registered on the website www.Immigrationdirect.com. I have paid for $200 for the forms, which I haven’t received. I understood that something was wrong, so I decided to contact the reps from this company. But my emails went to nowhere. I searched in the Internet and found that they scammed other people as well. They received money from the users and did nothing. Don’t pay them, please.

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7:29 pm EST

Immigration Direct Scam

I’m United States citizen and I was helping my sister and her husband to renew their green cards. They have emigrated from India 10 years ago. I’ve searched the web for immigration application forms and eventually I’ve found website Imigrationdirect.com. On that website I’ve found application form #190 (the one that is used to renew green card) and filled it in. As far as I knew at that point all of those application forms should have been completely free but after filling the one on this website the popup suggested that I have to pay $149 fee per application. In total I was charged $300 for both my sister and her husband. That is a very big price for the service that is supposed to be free. Straight away I’ve called Immigration Department and I was confirmed that Imigrationdirect.com illegally charged me. Right now I have submitted a case in small claim court and I hope that this issue will be resolved in my favor. Thank you and stay safe.

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KathyJones
San Francisco, US
Jul 19, 2012 1:32 pm EDT

ImmigrationDirect.com

We always regret to hear when customers are not fully satisfied with our service. We stand behind our refund policy and in many cases, we give a full refund to users or customers who aren't satisfied with our service.

We have built a user-friendly system that guides people through various USCIS application processes, step-by-step and mistake free. Many lawyers charge between $750-$1, 500 for helping individuals with their Green Card renewal application; we only charge $129 and allow users to take advantage of our customer service support via email 24/7 and phone support M-F 6am-6pm PST.

Call or email us if you have any issued with our service, we are here to help.

Regard,

Customer Support Team
cs@immigrationdirect.com
[protected]

Is Immigration Direct Legit?

Immigration Direct earns a trustworthiness rating of 81%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Immigration Direct highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Immigration Direct to understand what to expect from them.

A long registered date for immigrationdirect.com can be seen as a positive aspect for Immigration Direct as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Immigration Direct's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Immigrationdirect.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Immigrationdirect.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Immigration Direct and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Immigrationdirect.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Immigration Direct. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of Immigration Direct complaint handling

Immigration Direct reviews first appeared on Complaints Board on Jan 2, 2012. The latest review This company doesn't send forms was posted on Oct 18, 2015. Immigration Direct has an average consumer rating of 1 stars from 2 reviews. Immigration Direct has resolved 0 complaints.
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  1. Immigration Direct Contacts

  2. Immigration Direct phone numbers
    +1 (415) 375-3145
    +1 (415) 375-3145
    Click up if you have successfully reached Immigration Direct by calling +1 (415) 375-3145 phone number 0 0 users reported that they have successfully reached Immigration Direct by calling +1 (415) 375-3145 phone number Click down if you have unsuccessfully reached Immigration Direct by calling +1 (415) 375-3145 phone number 0 0 users reported that they have UNsuccessfully reached Immigration Direct by calling +1 (415) 375-3145 phone number
  3. Immigration Direct emails
  4. Immigration Direct address
    268 Bush St, Suite 7500, San Francisco, California, 94104, United States
  5. Immigration Direct social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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