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Hi, I ordered cake from indiacakes.com which cost 800 rs including the delivery charges. The cake seems to be looking very nice in the internet, but they ordered the cake from local city bakery for which quality is not good to the paid amount. I called the bakery by phone and asked them the price and I was shocked. It's cost only 180rs. They are really a big cheat. After getting too much money, simply they are cheating us. Rather than purchasing online, we can simply go to nearby bakery and order it. So I request all consumers not to purchase online especially from indiacakes.com. They are big cheat.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am from Bangalore India and my friends lives in Delhi. I was very excited about his birthday. I googled for some online cake delivery websites. I found india cakes.
It's website has very bad user experience. Photos provided on website not at all resemble with real product. They cheat with customers.
I ordered "Chocolate Truffle Cake Half Kg" for my friend's birthday day to surprise him. I paid total of 750 rupees. In photo provided on website, it was looking very tasty and beautiful.
I got a call from my friends between 11:50 and 00:00 that he received my cake. I was so happy about the punctuality of india cakes website. They did deliver when they said they will deliver.
Now it was the time to see, how cake was looking. I asked my friend to send the cake's photos. It made me very sad after looking at photos of so called Chocolate Truffle Cake.
It was looking like cow's potty. I was so unhappy after he sent me the photos of received cake! Sad, that product quality sucks. I felt very bad. I will not recommend indiacakes website to anyone.
My experience is also pathetic, ordered chocholate truffle cake, they sent local bakery cake with big layer of white cream under the chocholate not worth 100-150rs n they charged 560 after giving 10per discount ..not even replying to mails.. Please dont buy frim this site
i have orderd cake and flowers, cake had received but flowers was not and not even doing back money
Order No. : [protected]
I order cake online and it was not delivered . I made payment online and they have not refunded my money yet. This is huge money fraud business. Many people are getting trapped in this website . This website should be banned to avoid more fraud happening
Please please take serious action to close this website
before delivery got the message for extra payment, but everything was discussed before, now they are saying if you don't pay us that amount then your earlier amount will be not paid.
I order a cake 12 August and delivery date was 15 August 2019 to punjab, India. Even after 5 days I did not get the order. Big money fraudsters. The customer service everday claims that your order will be delivered today but still did not get any.
This idiots are very disgusting, after cancellation of my order this stupids didn’t refund my amount- 1207 instead of that they send me a coupon code what the [censored] was that, I have never seen like this before, useless don’t refund your the beggars of Indiacakes so I donated the amount.