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CB Wellness and Spa Infinity Spas Don't Pay There Service Providers
Infinity Spas

Infinity Spas review: Don't Pay There Service Providers 8

M
Author of the review
10:45 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

These guys are a real piece of work. We have been doing the service for them for over 2 years now. They are always behind on there payments. We cut then off due to nonpayment. What was there response, re-dispatch all the work orders to another company and we have yet to hear anything about payment.

Terrible business practices, total idiots.

Heres a few numbers for ya to call if you can't get thru the 1-800 number. Being one of there service providers, I have access to people emails and so forth.

OWNER OF INFINITY SPAS: Dave Hatley
EMAIL: [protected]@aol.com

Customer Service: Robin Davis
EMAIL: [protected]@infinityspas.com

Dispatch Manager: Jason Henery
Email: [protected]@infinityspas.com
Direct Line: [protected]

Try that if you can't get thru with the 1-800 Number.

Good luck folks.

8 comments
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M
M
Michael Iddison
Oct 27, 2008 1:31 am EDT

LOL, not sure who posted this but what a laugh!

I have no problem with it, hope it was one of my guys!

Thanks John.

John
John
Moberly, US
Nov 02, 2008 1:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi,

To make a long story short, as of 10-31-2008 I was notified that Infinity is going out of business, by the company that they hired to handle the process.

Regards,

John

T
T
Terri Dillard
Nov 12, 2008 1:06 pm EST

GREAT! I bought an infinity spas April 2008. I need to have it serviced... It sprung a leak! Guess I'm on my own. Surely they have to honor their warranty?

A
A
Angus
Nov 13, 2008 10:06 pm EST

Wow! I bought one in April too. It's loosing water, head cushions are coming off. Uh oh. Please anyone update if they have further info.

E
E
Ellen
Nov 21, 2008 4:00 pm EST

Infinity spas went out of business and is no longer holding up to the customers warranty on their spas. We purchased our spa in April at Costco, AndCostco is taking care of the warranty issues. Thank God they are doing what is right for their customers! For costco warranty issues for infinity spas call [protected]

S
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spamovers
Nov 29, 2008 3:47 pm EST

Good news is if you purchased your spa from Costco they have a 2 year return. If you are purchasing a new tub I would also stay away from Dreamwater Spas / Whirlpool Spas(they are also owned by David Hatley) Good luck in with your returns.

John
John
Moberly, US
Dec 16, 2008 5:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

To anyone reading this, if you have a problem with a spa I can help you fix it, just check my profile and contact me.

V
V
Victim of David Hatley
US
Apr 10, 2013 11:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ATTN:

ANYONE DEALING WITH DAVID HATLEY!

The following is in no way a slander of character. Only facts.

My neighbor had a business in small town Mississippi. Making spa covers. Business was in trouble and Hatley offered to buy the company, with assurance that employees of 35+ years would keep their jobs, and nothing would change. The original owner stood with Hatley and announced the change with tears in his eyes to all of his employees. This came about approximately November 2012. Well last night he had tractor trailers backed up emptying the place out and local police would not let anyone on the premises. Approximately 50 employees wake up today with no job. David Hatley is a professional con artist. He has horrible reviews all over the Internet from people he has screwed over. I encourage anyone reading this to do your own research on David Hatley before doing any business with him. I cant say for sure but I think what he is doing is buying these small businesses, filing bankruptcy, and stealing the company accounts.

WARNING! WARNING! WARNING!

Again, I warn you do not deal with David Hatley the spa cover guy. More than likely you will regret it.
Additional Information
top
BBB file opened: 10/31/2006
Contact Information
Principal: Mr. Dave Hatley
Customer Contact: Linzi Brock
(Customer Contact) Christine Cox
(Customer Service) Otis James Hewitt
Business Category
Spas & Hot Tubs - Dealers
Alternate Business Names
The Great Spa Manufacturing Company Inc

Reference: http://www.bbb.org/knoxville/business-reviews/spas-and-hot-tubs-dealers/infinity-spas-in-johnson-city-tn-90004105

Other websites containing important information and reviews on David Hatley:
http://www.poolspaforum.com/forum/index.php?showtopic=13549&p=75097
Infinity Spas — Don't Pay There Service Providers

  1. Infinity Spas Contacts

  2. Infinity Spas phone numbers
    +1 (877) 466-2596
    +1 (877) 466-2596
    Click up if you have successfully reached Infinity Spas by calling +1 (877) 466-2596 phone number 0 0 users reported that they have successfully reached Infinity Spas by calling +1 (877) 466-2596 phone number Click down if you have unsuccessfully reached Infinity Spas by calling +1 (877) 466-2596 phone number 0 0 users reported that they have UNsuccessfully reached Infinity Spas by calling +1 (877) 466-2596 phone number
    +1 (423) 477-7796
    +1 (423) 477-7796
    Click up if you have successfully reached Infinity Spas by calling +1 (423) 477-7796 phone number 0 0 users reported that they have successfully reached Infinity Spas by calling +1 (423) 477-7796 phone number Click down if you have unsuccessfully reached Infinity Spas by calling +1 (423) 477-7796 phone number 0 0 users reported that they have UNsuccessfully reached Infinity Spas by calling +1 (423) 477-7796 phone number
  3. Infinity Spas emails
  4. Infinity Spas address
    2212 Buffalo Rd, Johnson City, Tennessee, 37604, United States
  5. Infinity Spas social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024