Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Banking and Credit Services ING
ING
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
ING
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
ING Customer Service Phone, Email, Contacts

ING
Reviews and Complaints

www.ing.de

Learn how the rating is calculated

4.0 1 Review
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

ING Reviews 1

How is ING’s rated by banking clients?

ING’s earns a 4.0-star rating from 1 reviews, showing that the majority of banking clients are very satisfied with financial services.

Filter reviews by rating
4.0
1 review
5
0 review
4
1 review
3
0 review
2
0 review
1
0 review
  • All
  • Reviews only
  • Complaints only
  • Resolved
  • Unresolved
  • Replied by the business
  • Unreplied
  • With attachments
Sort by:
ComplaintsBoard
E
12:00 am EST

ING Competent and Friendly Service

I recently had a very pleasant experience with ING Deutschland. The bank representative I interacted with was extremely patient and helpful in resolving an issue I had with accessing my account. It was a joy to work with someone who was both competent and friendly. I appreciate the excellent customer service provided by ING Deutschland.

Read full review of ING
Hide full review
More
Send message
Copy link
Report
  1. Pros
    1. Robust digital banking platform
    2. Competitive interest rates
    3. Global presence with diverse services
    4. Strong focus on sustainability
    5. Award-winning customer service
  1. Cons
    1. Limited physical branch presence
    2. Exposure to European market volatility
    3. Relatively lower brand recognition in the US
    4. Some customer complaints on digital service issues

ING Complaints 0

Looks like ING has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent ING, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is ING Legit?

ING earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: ING stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights ING's reputation as a trustworthy leader in their field. Customers can rely on ING's services, assured they're dealing with a highly reputable and fully legitimate company.

ING has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Ing.de has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ing.de has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for ING have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

About ING

Screenshot ING
ING is a global financial institution of Dutch origin that offers banking services to individuals, families, small businesses, and large corporations. ING's product portfolio includes a range of banking and financial services such as current accounts, savings accounts, investment products, and loans, including personal and mortgage loans.

Customers can also access online banking services, which provide a convenient way to manage finances, make payments, and transfer money. The bank's online platform is designed to be user-friendly, allowing customers to conduct their banking activities efficiently and securely.

For those interested in investment opportunities, ING provides options for both beginner and experienced investors. The bank offers various investment funds and products to help customers grow their wealth according to their risk appetite and financial goals.

In addition to these services, ING also caters to businesses with solutions that support their financial needs. This includes business accounts, financing options, payment solutions, and cash management services to help companies manage their daily operations and long-term strategies.

Insurance products are also available through ING, providing coverage for life, health, and property to help customers protect their assets and plan for the future.

Overall, ING aims to deliver a comprehensive suite of financial products and services to meet the diverse needs of its customers, with a focus on convenience, accessibility, and security.
How to file a complaint about ING?

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials.
- If you don't have an account, you can create one on the ComplaintsBoard.com website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with ING in the 'Complaint Title' section. Be concise but descriptive.

4. Detailing the experience:
- Mention key areas of concern such as customer service, product quality, fees, etc.
- Provide details about any transactions or interactions you had with ING.
- Explain the nature of the issue clearly.
- Describe any steps you've taken to resolve the problem and the response from ING, if applicable.
- Share how the issue has personally impacted you.

5. Attaching supporting documents:
- Attach any relevant supporting documents that can help validate your complaint.
- Avoid including sensitive personal information in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to specify any financial losses incurred.
- Utilize the 'Desired Outcome' field to outline the resolution you are seeking from ING.

7. Review before submission:
- Ensure your complaint is clear, accurate, and complete before submitting it.
- Double-check all details and make any necessary edits for clarity.

8. Submission process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
- Stay engaged in the resolution process and follow up as needed.

Remember to follow these steps carefully to effectively file your complaint against ING on ComplaintsBoard.com.

Ratings on other review websites
Trustpilot
Trustpilot
4.1
24094 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. ING Contacts

  2. ING emails
  3. ING social media
  4. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 16, 2024
ING Category
ING is ranked 202 among 250 companies in the Banking and Credit Services category
#200 Hello bank! France Hello bank! France #201 Monabanq Monabanq #202 ING ING #203 DZ Bank AG DZ Bank AG #204 Equifax Data Breach Settlement Equifax Data Breach Settlement
ING Alternatives
Lafayette Federal Credit Union 8 reviews Clearview Federal Credit Union 11 reviews Finance System of Toledo 11 reviews REV Federal Credit Union 5 reviews America's First Federal Credit Union 11 reviews

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.