Menu
For Business Write a review File a complaint
Intrepid Travel Customer Service Phone, Email, Contacts

Intrepid Travel
Reviews and Complaints

www.intrepidtravel.com

Learn how the rating is calculated

3.3 1 Review 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Intrepid Travel Reviews 3

ComplaintsBoard
E
12:00 am EDT

Intrepid Travel An Adventure of a Lifetime with Intrepid Travel

Embarking on my first journey with Intrepid Travel was a decision I will never regret. From the moment we set off on our adventure from Johannesburg to Victoria Falls with the Okavango Delta highlight, I knew I was in for something special. The organization was impeccable, the guides were not only knowledgeable but also incredibly friendly, and the camaraderie among fellow travelers made the experience truly unforgettable. It's hard to imagine putting together a trip like this on my own now that I've experienced the seamless magic of Intrepid Travel. I can't wait to plan my next adventure with them and would wholeheartedly recommend them to anyone seeking a journey of a lifetime.

Read full review of Intrepid Travel
Hide full review
  1. Pros
    1. Authentic local experiences
    2. Small group sizes
    3. Sustainable travel focus
    4. Expert local guides
    5. Diverse tour options
  1. Cons
    1. Premium pricing compared to rivals
    2. Limited destination flexibility
    3. Group travel may deter solo tourists
    4. Less frequent departures than competitors

Intrepid Travel Complaints 1

ComplaintsBoard
J
6:57 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Intrepid Travel Transfer from Airport

I and my brother booked transfer from Kiliamanjaro airport from Intrepid Travel. When we arrived at airport at around 1am on a flight from Amsterdam on KLM there was no one there to transfer us. We did not speak Swahili. We had to book the transfer ourselves as best we could .They refused to give us a refund for the transfer and when we arrived at the hotel Intrepid had not booked the rooms for us.

Claimed loss: $450.00

Desired outcome: travel credit or refund

Confidential Information Hidden: This section contains confidential information visible to verified Intrepid Travel representatives only. If you are affiliated with Intrepid Travel, please claim your business to access these details.

Read full review of Intrepid Travel
Hide full review

Is Intrepid Travel Legit?

Intrepid Travel earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Intrepid Travel to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Intrepid Travel is known for their high standards and safety. If you're thinking about dealing with Intrepid Travel, it's wise to check how they handle complaints.

Intrepid Travel has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Intrepidtravel.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Intrepidtravel.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Intrepid Travel as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

According to our analysis, Intrepid Travel appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

Several positive reviews for Intrepid Travel have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Intrepid Travel and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Adult content may be available on intrepidtravel.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

About Intrepid Travel

Screenshot Intrepid Travel
Intrepid Travel offers a variety of small-group tours led by local guides. Their services include cultural, adventure, and sustainable travel experiences across the globe. They cater to different travel styles and budgets, providing trips that range from basic to comfort levels.
How to file a complaint about Intrepid Travel?

Here is a guide on how to file a complaint against Intrepid Travel on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Intrepid Travel in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Intrepid Travel. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps to effectively file a complaint against Intrepid Travel on ComplaintsBoard.com.

Overview of Intrepid Travel complaint handling

Intrepid Travel reviews first appeared on Complaints Board on Mar 26, 2024. The latest review Transfer from Airport was posted on Apr 2, 2024. Intrepid Travel has an average consumer rating of 1 stars from 3 reviews. Intrepid Travel has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.3
2110 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Intrepid Travel Contacts

  2. Intrepid Travel phone numbers
    +1 (800) 970-7299
    +1 (800) 970-7299
    Click up if you have successfully reached Intrepid Travel by calling +1 (800) 970-7299 phone number 0 0 users reported that they have successfully reached Intrepid Travel by calling +1 (800) 970-7299 phone number Click down if you have unsuccessfully reached Intrepid Travel by calling +1 (800) 970-7299 phone number 0 0 users reported that they have UNsuccessfully reached Intrepid Travel by calling +1 (800) 970-7299 phone number
    +1 (416) 583-2674
    +1 (416) 583-2674
    Click up if you have successfully reached Intrepid Travel by calling +1 (416) 583-2674 phone number 0 0 users reported that they have successfully reached Intrepid Travel by calling +1 (416) 583-2674 phone number Click down if you have unsuccessfully reached Intrepid Travel by calling +1 (416) 583-2674 phone number 0 0 users reported that they have UNsuccessfully reached Intrepid Travel by calling +1 (416) 583-2674 phone number
    Tour Guide
    +1 (855) 394-3021
    +1 (855) 394-3021
    Click up if you have successfully reached Intrepid Travel by calling +1 (855) 394-3021 phone number 0 0 users reported that they have successfully reached Intrepid Travel by calling +1 (855) 394-3021 phone number Click down if you have unsuccessfully reached Intrepid Travel by calling +1 (855) 394-3021 phone number 0 0 users reported that they have UNsuccessfully reached Intrepid Travel by calling +1 (855) 394-3021 phone number
    Tailor-Made
    +1 (802) 613-1151
    +1 (802) 613-1151
    Click up if you have successfully reached Intrepid Travel by calling +1 (802) 613-1151 phone number 0 0 users reported that they have successfully reached Intrepid Travel by calling +1 (802) 613-1151 phone number Click down if you have unsuccessfully reached Intrepid Travel by calling +1 (802) 613-1151 phone number 0 0 users reported that they have UNsuccessfully reached Intrepid Travel by calling +1 (802) 613-1151 phone number
    More phone numbers
  3. Intrepid Travel emails
  4. Intrepid Travel social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 16, 2024
Intrepid Travel Category
Intrepid Travel is ranked 284 among 359 companies in the Travel and Tourism category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.