Menu
For Business Write a review File a complaint
iOffer Customer Service Phone, Email, Contacts

iOffer
Reviews and Complaints

www.ioffer.com

Learn how the rating is calculated

1.8 11 Reviews 250 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

iOffer Complaints 250

ComplaintsBoard
T
10:53 am EDT

iOffer not receiving my purchase I ordered a month ago

To whom it may concern, I am very upset & disappointed that I haven't received my items I ordered on the 21st of may! I was supposed to have them by june the 9th however i'm still waiting a month later! The person I purchased them from has hardly communicated with me at all! Hopefully this will get resolved because as customer who has brought from ioffer before I am not impressed what so ever & i've recommended this website to friends and family also! Sort it out!

Read full review of iOffer
Hide full review
ComplaintsBoard
D
3:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer 2018 air mah270 women/men cushions running shoes 36-45

Hi, I bought some items from a seller (hjllk518 77470), after paying the item. He/she says, it was a negligence from the employees, so he/she could not sell the items on that price! He/she talks about a refund that may take a month. I did not take that long to pay. And also, He/she says, I'll get only $14.97us, as refund. So, if I could not get the items. I need my all refund with benefits, right a way. And then why the system said the items already shipped? I need your assistance, please. For more: order#:[protected]

Read full review of iOffer
Hide full review
ComplaintsBoard
D
8:22 am EDT

iOffer buyer

I bought a pair of shoes and never got them never got a refund never got anything I've been waiting since the beginning of last month it shows I paid and the buyer received my payment, it shows that the buyer shipped it off but then that's were it stops it never made it o me and the seller stop communicating with me I have been messaging this seller for a while now

Read full review of iOffer
View 0 more photos
Hide full review
ComplaintsBoard
K
12:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer mk shoulder bag

Ioffer charged me before I could even confirm my order then when I went to confirm my order I tried to register and log in but it wouldn't let me, they have taken my money and made it unable for me to confirm my order so that I won't get it I'm [censored] fuming and this website should shut down as I'm not the first to make a complaint towards this website being a fraud

Read full review of iOffer
View 0 more photos
Hide full review
ComplaintsBoard
B
7:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer 2 pairs of nikes

U purchased a pair of hurrache bikes and air max about 2months ago. I have since got 2 emails asking if my order has arrived (automated) and ive replued and said no and asked where the hell they are and got no reply after that and still no shoes for my husband and sin. Not happy, nit happy at all, first time i bought a pair, delivery took about 3 months.
Not ok

Read full review of iOffer
Update by Bennel845
May 15, 2018 7:29 pm EDT

Sorry, i purchased the nikes, not u

Hide full review
ComplaintsBoard
S
7:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer a blue and a white mens fred perry t shirts

i put my order in 4 weeks ago and was told it would be here in one to three days witch I never received . when I had to put my email address in they would not except my usual email address for some reason as I use this email address all the time. so I didn't get my tracking number as I had to put a old email address in which I don't use anymore . could some one get back to me about this? your sight looks great and was wanting to buy quite a lot of things from the site but not if your delivery system is so bad. can I just add since its not letting me put it in the category I stay in the uk not America. can I also say I'm not from a gas station but this site isn't letting me put thst in. your tech team sound fix your site

Read full review of iOffer
Update by suzi bradley
May 10, 2018 7:48 am EDT

I want my bloody clothes I ordered a month ago . and was only meant to take 3 days .can someone get back to me!

Hide full review
ComplaintsBoard
M
8:59 am EDT

iOffer dear ioffer I had ordered from the seller qinshiyou and did not receive it.

dear ioffer I had ordered from the seller qinshiyou and did not receive it. I had paid and he had confirmed the order. after 1 month he said that the order had delivered but it had not. when I checked the tracking number it had been sent to Spain whereas I live in Dubai.in y order confirmation it said the delivery address is Dubai UAE. please fix this problem or I would like my refund. I have contacted the seller but he is not replying back. please fix this problem as soon as possible.

Read full review of iOffer
Hide full review
ComplaintsBoard
M
12:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer clothes, earrings, watch

I have trying to buying a few things it saying its not going through but its taking money out off my account and taking more than it says aswell I needing help to resolve this to get my money back or get my stuff for the money whats gone out of my bank I had no conformation through saying its gone through your sincerely
Michael davis [protected] thank you

Read full review of iOffer
Hide full review
ComplaintsBoard
T
8:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer haven't received my refund

Hello my name is Keke and i ordered a Thrasher t-shirt. They said to me that i will receive the package on the 27th of April and they even gave me the tracking number. The tracking number used to work before but after the 27th it was not working anymore. I ordered the t-shirt on the 22nd of April from limingxianxian, i requested a refund but no reply.

Read full review of iOffer
Hide full review
ComplaintsBoard
U
11:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer seller kkyuanm88

I placed my order in january almost 3 months ago and I have not yet received my item nor do I believe I will ever.in february I was told that wrap customs sent my item back and that the seller would resend my item out again.in late february when I questioned the whereabouts of my item I was told that the item would be sent then after the chinese new year. Then I received a tracking number that my post office was unable to track or find authentic.in late march I was told that my item was lost in transit and that they would resend me a new item. After not receiving clear answers I then left a review warning other buyers. The seller has since told me that I should remove all negative feedback in order to be further assisted or helped. I will not cancel the truth! You see I have paid the seller he has no right to hold my already paid for items for any reason. I believe I had and have been frauded and this was a scam I believe that the seller had no intentions whatsoever on ever sending me my item. I am asking I offer to help me in this situation to get this resolved. I want answers, please help!
Sincerely,
Upset taking advantage of customer

Read full review of iOffer
Hide full review
ComplaintsBoard
L
6:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer fake louboutins

My name is Lucy Puc I have an account with ioffer with the email address- [protected]@gmail.com.
A couple of weeks back I ordered a pair of louboutin look a likes, I ordered a UK size 5.5 I received the shoes and I got a size 3! I've emailed the women I ordered from 4 times now and had no response! I'm absolutely disgusted with the service from the company or her.
I would appreciate someone contacting me asap!
Thanks.
Lucy.

Read full review of iOffer
Hide full review
ComplaintsBoard
S
12:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer trainers

Sir/madam.

I am absolutely disgusted with ur service... My son has an account with u.. He ordered some fake adidas hologram women's trainers on 16th march 2018 for them to say the delivery was 3 to 5 days so was going to be in time for my daughters birthday on the 27th march... But the next day he checked the order and it said estimated delivery is upto april the 6th! If I had known that I wouldnt of got my son to order of ur [censor] company. My son who is 18 has emailed the seller 5 times with no reply.. So they have taken our money and we hav nothing in return apart from an upset daughter on the 27th.
I want a refund now! I will not be recommending ur company to anyone.
I will prefer to take our custom elsewhere.

One unhappy family.

Read full review of iOffer and 1 comment
Hide full review
1 comment
Add a comment
K
K
Kees4
NL
Apr 07, 2018 6:15 am EDT

I am sure there will be trustworthy salesmen on Ioffer.com, but there is also a scammer. For example, I have placed an order with the seller who calls himself "luckiness9527". He has received my money, but refuses to send the product. After I filed a complaint with the helpdesk, I was informed that "luckiness9527" would send the item within 24 hours. More than a week later, however, it had still not been sent. However, a confused story of seller "luckiness9527", that the credit card payment would not have been safe. Weird, because I always use it and the amount was already debited from my credit card.
"luckiness9527" is an example of a scammer on Ioffer.com, which unfortunately gives the site a negative image. DO NOT DO ANY BUSINESS WITH SELLER "luckiness9527"

ComplaintsBoard
W
8:34 am EDT

iOffer ioffer fraud unethical dishonest, scam sellers

I have been frauded and scammed by the following sellers. Topbag1999, inohsuai888, uyaufuhs888, and lilybestseller. I can not believe I ordered from this site, without reading the warnings, of fraud and scams. The following sellers, took the money and never shipped anything, nor had intention of it. Some gave fake tracking. These scammers are advertising items, they do not have, and keep your money, or try to anyway, and never send what you ordered. If you ordered a $150 bag, topbag1999, sends an epacket with a $1.00 chain, so it looks like she/he ship. They are pros at this, and being a lawyer, will make it my priority to get them all in prison, jail for a long time. They will not be keeping my money as my credit card company has reversed all the charges to these thieves. Some also will send an epacket of a cheap item, like a tin charm, that you did not order and not send the item you ordered so credit card company or Paypal will believe they shipped. Paypal will not let ioffer use them at all, too many scams & fraud. One seller, I paid for a bag, and she said out of stock and told me to pick another. I did, and also did not have, though still offering on the site. I asked her to just refund since she could not send me the item, and she said she could not refund, system does not allow it. Deplorable, and cannot believe this site has not been shut down, will try my legal influence and contact venues, to get it shut down. It is a whirlpool of scammers and fraudsters. If there are any honest sellers on ioffer, I have not encountered them. Ioffer also hides feedback reviews that say, scammer, never shipped item. Saw one after I paid, then it disappeared, as ioffer lets them have private feedback reviews. Should have been my first clue.
Thank you and sure hope someone reads this and takes seriously, and believe me, my creditors are taking action.
Vicki Paar

Read full review of iOffer and 1 comment
Hide full review
1 comment
Add a comment
K
K
Kees4
NL
Apr 07, 2018 6:14 am EDT

I am sure there will be trustworthy salesmen on Ioffer.com, but there is also a scammer. For example, I have placed an order with the seller who calls himself "luckiness9527". He has received my money, but refuses to send the product. After I filed a complaint with the helpdesk, I was informed that "luckiness9527" would send the item within 24 hours. More than a week later, however, it had still not been sent. However, a confused story of seller "luckiness9527", that the credit card payment would not have been safe. Weird, because I always use it and the amount was already debited from my credit card.
"luckiness9527" is an example of a scammer on Ioffer.com, which unfortunately gives the site a negative image. DO NOT DO ANY BUSINESS WITH SELLER "luckiness9527"

ComplaintsBoard
R
9:23 am EDT

iOffer money was taken an item was never received.

. When I first purchased the item it shows that the payment cleared and the item was shipped. the seller continue to say that the item was lost. the tracking number provided could not find the item. When I contacted the seller they kept saying the item kept getting lost now they're saying that there's an issue with the payment when I already paid and it was shipped . I want a full refund this company is scamming. I am not giving this website good reviews and I will not ever use this website again to purchase an item. I want a full refund of my money.iOffer P.O. Box 78191 San Francisco, CA 94107

Read full review of iOffer and 1 comment
Hide full review
1 comment
Add a comment
K
K
Kees4
NL
Apr 07, 2018 6:14 am EDT

I am sure there will be trustworthy salesmen on Ioffer.com, but there is also a scammer. For example, I have placed an order with the seller who calls himself "luckiness9527". He has received my money, but refuses to send the product. After I filed a complaint with the helpdesk, I was informed that "luckiness9527" would send the item within 24 hours. More than a week later, however, it had still not been sent. However, a confused story of seller "luckiness9527", that the credit card payment would not have been safe. Weird, because I always use it and the amount was already debited from my credit card.
"luckiness9527" is an example of a scammer on Ioffer.com, which unfortunately gives the site a negative image. DO NOT DO ANY BUSINESS WITH SELLER "luckiness9527"

ComplaintsBoard
S
9:48 am EST

iOffer adidas stan smith men

I ordered 2018 Adidas Stan Smith Men Running Shoes on January 26, 2018 and i think i have been scammed, the order is not yet arrived, i think the seller gave me a fake tracking number RM284732325CN, this tracking number does not exist. Here is our MP :

ME : Hi, it has been past 7 days and the parcel still the same, did you ship the order ? Thanks

Seller: Dear friend, your project is sent in a kilo, you will see it later!
Please don't worry!

Me: Tracking number does not exist .this os The first and the last time i buy in ioffer.

Seller: Dear friends, near the Spring Festival, the system is updating!
Please be patient and you will see it later!

Me: Scammer

Seller: Dear friend, what?

Me: I Thought you were a serious Seller, the tracking number does Not exist
Dear friend, your tracking number is correct!

Seller: Because after the Spring Festival, there are too many orders, the system is undergoing a big update!

It has passed 1 month and there is no update, Fu***** scammer

Read full review of iOffer
Hide full review
ComplaintsBoard
F
11:11 am EST

iOffer hot michael kor women’s handbag purse shoulder bag #6821

I ordered 2 micheal kor shoulder hand bags from seller : zhong1969. I ordered these bags back in 9-11-17. Still to this day and going back and forth with seventeen (17) emails and they are not giving us a refund when asked. I'm furious at ioffer to allow this behaviour. I have evidence to prove all this.
This not acceptable.
I will wait for your response

Regards
Suzanne

Read full review of iOffer
Hide full review
ComplaintsBoard
E
2:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more

iOffer woman’s coat and woman’s trainers

I have ordered a coat and trainers about a week and half ago I put my bank details in twice as it said there was a error but took money out of my account twice anyways! I got a email asking me see if I received both of my parcels in which I didn't they sent me the reference number on the emails but will not let me sign into my account to check what's going on as there is no sign of any parcel.

Read full review of iOffer
View 0 more photos
Hide full review
ComplaintsBoard
D
8:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

iOffer men ovo drake gold owl ovoxo fleece hoodies sweatshirt black medium

Hi,
I put in my visa card details twice for the order and ‘Payment failed *Please re-enter your credit card information or try again with a different card' showed up. I still had a deduction of $35.20 from my bank account. The money was paid to the seller but I haven't received any order summary or email on my account. But the deduction clearly shows up on my bank statement. Please let me know if the order is processed thanks.

Read full review of iOffer
Hide full review
ComplaintsBoard
Z
5:16 am EST

iOffer bought dvd no answer

Hello. I bought a dvd collection and I have overpaid it was 45 CAD and when I complete the transaction it was in usd. I tried to reach the seller and he said he was going to look at it last friday february 9th. I've sent several emails and no answer.

The order #[protected] and the seller is sleevemedia2013 or MEDIABAILOUT.

I wanted the price to be the right price asked. So get refunded the difference. Now I don't think I'm even going to get the item.

Thank you.
Sebastien

Read full review of iOffer and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
L
L
Lagalinis
US
Nov 17, 2018 11:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi. I just got scammed by the same person. Were you ever able to get your money back? This is theft. This should be illegal. I don’t understand how they get away with this!

ComplaintsBoard
F
10:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

iOffer small sneakers to be returned

Hi, i have ordered sneackers from MKZZ88, i received my order however the size is small, i have been asking the seller the address so that i can send the sneackers back, he doesnt respond to my email through Ioffer communication. i threw the package due to the exitememt before fitting. i ordered 7.5 in UK size however the size i have is like size 5 according to my imagination because there is no label size on it.

Read full review of iOffer
Hide full review

iOffer Reviews 0

Looks like iOffer has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent iOffer, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About iOffer

Screenshot iOffer
iOffer is an online marketplace that connects buyers and sellers from all over the world. It is a platform that allows individuals to buy and sell a wide range of products, including clothing, electronics, jewelry, and more. The website was founded in 2002 and has since grown to become one of the most popular online marketplaces.

One of the key features of iOffer is its ability to offer buyers and sellers a safe and secure platform to conduct transactions. The website has a robust system in place to protect both buyers and sellers from fraud and other types of scams. This includes a secure payment system that ensures that payments are made only when the buyer receives the product and is satisfied with it.

Another great feature of iOffer is its extensive selection of products. The website has a vast inventory of products from all over the world, making it easy for buyers to find what they are looking for. Whether you are looking for a rare collectible or a new pair of shoes, iOffer has something for everyone.

In addition to its vast selection of products, iOffer also offers competitive pricing. The website allows sellers to set their own prices, which often results in lower prices for buyers. This makes iOffer an excellent platform for bargain hunters and those looking to save money on their purchases.

Overall, iOffer is a reliable and trustworthy online marketplace that offers a wide range of products at competitive prices. Its secure payment system and extensive selection of products make it an excellent choice for anyone looking to buy or sell online.
How to file a complaint about iOffer?

Here is a comprehensive guide on how to file a complaint or review about iOffer (www.ioffer.com) on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with iOffer in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with iOffer. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint or review about iOffer on ComplaintsBoard.com.

Overview of iOffer complaint handling

iOffer reviews first appeared on Complaints Board on Dec 5, 2006. The latest review Be Cautious When Considering UmiBex was posted on May 17, 2024. The latest complaint charged twice and didn't receive other product was resolved on Nov 26, 2014. iOffer has an average consumer rating of 2 stars from 261 reviews. iOffer has resolved 48 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.3
1751 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. iOffer Contacts

  2. iOffer phone numbers
    +1 (415) 431-3344
    +1 (415) 431-3344
    Click up if you have successfully reached iOffer by calling +1 (415) 431-3344 phone number 0 0 users reported that they have successfully reached iOffer by calling +1 (415) 431-3344 phone number Click down if you have unsuccessfully reached iOffer by calling +1 (415) 431-3344 phone number 0 0 users reported that they have UNsuccessfully reached iOffer by calling +1 (415) 431-3344 phone number
  3. iOffer emails
  4. iOffer address
    82 South Park Ave., San Francisco, California, 94107, United States
  5. iOffer social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
iOffer Category
iOffer is ranked 285 among 1606 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.