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iOffer Complaints 250

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6:13 am EST
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iOffer charged twice and didn't receive other product

I ordered two bags from ioffer. For one bag that I received, I have been charged twice. For the other bag, I never received it.

Copy of credit card

15/10/2014 paypal *weirenzhen 20.20
15/10/2014 paypal *zhaowangli 34.13
15/10/2014 paypal *zhaowangli 34.13

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9:01 am EDT
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iOffer seller: joerusso96

I ordered A Connie Francis concert DVD from joerusso96 on 08-01-2014 and paid for it immediately. He offered payment by credit card and PayPal services. I do not recall Amazon being listed as a payment option, however, I received an email from Amazon telling me my payment to a business going under the name of "pastandpresentdvds" had failed. I am a seller with both Amazon, who provides its own credit services and eBay, whose payer is PayPal, so I wasn't concerned about who was going to generate payment but I really have no idea how Amazon got into this transaction!

The notice, however, did involve the Connie Francis DVD from the seller on iOffer since that was the only place I had ordered from! I then received an email from joerusso96 telling me his Amazon account was being fixed and should be straightened out in the next couple of days. On 08-02-2014 I received another email from him telling me that Amazon was now out as a payment option! No further information was given but he asked me to send him a money order for the item at that time or cancel the order. I smelled a SCAM immediately and wrote him an email telling him so. I was not about to issue payment via Money Order since doing so offered no buyer protection whatsoever. In trying to see what had happened to the item, every time I tried to click on it through my account on iOffer, it showed as joerusso96 being out of stock and the offer could not be fulfilled! If I came in as a non-registered user it showed as Available and for sale with payment via Money Order only.

No question I asked this seller was answered by him and iOffer cannot be reached by email or called. No contact information exists for those options. You can write them if you wish but they hold themselves very far apart from their sellers and will not help a buyer at all.
I received another email from iOffer/joerusso96 on 08-04-2014 asking me to confirm payment...which I did. It offered a Google check-out which took credit cards and when I clicked on the link, it again told me my order could not be filled! I wrote him again and this time his response was to deny ever sending the email I had just received! He advised me to cancel the order if I wasn't going to pay him by Money Order! I did not cancel at that time but sent him another email to try and ascertain what the problem was. I never received an answer.

Today, 08-12-2014, I finally and officially cancelled this order. As long as neither he or iOffer will answer my inquiries I advised him I would not be caught up in this SCAM like transaction and would advise others to stay away from the site altogether. I have both PayPal and Amazon accounts and cannot think of any reason whatsoever why either of those companies would deny him an account unless he had no back-up funding, his own good credit standing could not or was not sufficient or, perhaps, he had pulled a fast one on either of them. He cannot have a bad reputation and be covered by their money services. Be warned...all is not right with this seller or iOffer.

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7:42 am EST
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iOffer non-delivery and no follow up of complaint

The following three supplyers of goods ordered and paid through iOffer.com didnt deliver the goods and were postponing complaints by saying they will arrive untill PayPal deadline to file a complaint passed. I filed complaint with iOffer, but nothing happens. One of them said lately that he will checkt with Post office and dont reply since. Both others pretend that goods arrived but that I failed to collect them, which is a lie. I asked to submit me evidence of that but they dont reply since. These suppliers have many similar negative feedback (non-delivery, no answer) but are still having high rating and continue to do business:

Purchase Summary: 2013 NEW D&G DG mens underwear Brief Boxers 24$/5PCS from sunjingyi777

Purchase Summary: 6PCS $32 New men underwear cotton. Boxer from linwang1983

Purchase Summary: 12 pairs $35 MEN'S COTTON SOCKS from wuchao088

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Caitlin 4491
Belfast City, GB
Jul 16, 2014 11:08 am EDT

I ordered a pair of nike free run on the 30th of June 2014 but It says on the seller page I've paid for it but it says seller still hasn't shipped the item and the seller is insnt responding to me.

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dblnought7
Dothan, US
May 06, 2014 10:27 pm EDT

Paid for coins and was shipped an iron bar! Do not buy fron [censored]!

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Azar Mirshafiee
Laguna Niguel, US
Dec 10, 2013 4:39 pm EST
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I had the same situation, never received, no response, and I had paid through paypal and more than the offered price, to get it sooner, but false tracking number, and no response.I try to find legal way to follow up with Ioffer. Ioffer didn't answer and I tried to call them for help, but they never returned my call back. I am going to sue the Ioffer and I will get the result.

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4:29 pm EST
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iOffer sent me used product?!?!

SELLER NAME: ruhuozhibao58
sold - chanel white and black clutch
Item showed up 3 weeks later then I was told it would. The tracking number was invalid. When seller was contacted, over 6 different times, over the span of 2 weeks, no response. The item finally showed up. It was not the item that was advertised. It was smaller then advertised, it was dirty and looked used, the snap on the purse was even broken! I took 4 Clorox wipes to this small clutch and the cloths ended up filthy afterwards! Disgusting really! I should just throw it in the rubbish bin! But after all this time hoping and waiting for something you paid good money for...what do you do? ): Super disappointed and overall disgusted really. I will NEVER buy from or recommend iOffer to friends or family. What a poor operation! Sincerely, A Very Unsatisfied, Disappointed, and Outright Disgusted First and Only-time Customer!

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2:02 pm EDT
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iOffer seller complaints

I've been a seller on iOffer since 2009, and I've always tried to be honest and above board. I'm sure there are some who are not honest, and they make it bad for the rest of us. My apologies to you for your problems, and I hope this does not sour you on the rest of us who are trying to do a good job.

Kate, trading as Moldy Oldies Movies on iOffer

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12:27 am EDT
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iOffer non delivery of paid item

In March of this year I order a keyboard from oldtaxstore located on the iOffer website. I had tried several other more popular sites but my computer is quite old and finding parts are not always that easy. So when I saw that Mr. Davidson (oldtaxstore) had the keyboard I needed, I ordered it. Yes, I looked at his reviews but on the iOffer site, had I checked elsewhere then I would have known not to order from this website.
It is now July and I have never received the keyboard nor has he returned the $25.29 I paid.in the four months since I paid for my order, I have sent him several emails and I got a couple replies with excuses. I have tried to file a complaint with iOffer which turned out to be a joke. I have a filed a complaint with the BBB and internet crime complaint center (ic3). I figure if enough people who have been scammed by this website, file complaints then maybe it will get looked into or maybe shut down.
In the meantime, if your thinking about ordering from oldtaxstore or iOffer, don't.

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pepsikutza
Edmonton, CA
Feb 10, 2014 7:54 pm EST

Money taken without authorisation from paypal.
I tried to order something on line for my cousin and it looks like they took the money before I even ordered anything.

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6:20 am EDT
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iOffer non supply

I purchased a cobra® radar/laser/camera detector and spyder mens jacket gray. Received the detector and kevin myers promised delivery of the jacket back in march. Don't deal with myersk1970. Ioffer wont back you up either so its safer to stay away from both of them

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Update by Glenn Heran
Jun 21, 2013 1:30 am EDT

When I receive my legally owning refund I'll detract my posting against Mr Kevin Myers

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7:49 am EDT
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iOffer scam seller fees

scam lots of seller fee and do not refund after 21-45 days. let buyers wrongly marked payment sent button and then do not refund those seller fees to sellers even none of the buyer actually paid.

do not sell on ioffer.com.

scam total usd 160 seller fees and refused to refund and ignored messages sent to them.

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Moldy Oldies Movies
Newport News, US
Oct 27, 2013 2:00 pm EDT

I've been a seller on iOffer since 2009, and I've always tried to be honest and above board. I'm sure there are some who are not honest, and they make it bad for the rest of us. My apologies to you for your problems, and I hope this does not sour you on the rest of us who are trying to do a good job.

Kate, trading as Moldy Oldies Movies on iOffer

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8:31 am EDT
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iOffer very rude seller

I am a senior citizen and have never paid for anything on ioffer by check before. I was not sure how I should make out my check to whom. I first received and email with only the letters "vmo". I had no idea this was the actual payee. So I dared to ask again and received this answer QUOTE " I already told you to make it out to vmo! Finisch the checkout and you get the details. Is that so hard to understand?" UNQUOTE. Yes, to me, it was hard to understand and even though i would LOVE to buy the DVD I wanted, his/her attitude does not make it worth buying. By the way, the misspelled word is by the seller!

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ohioram
Gahanna, US
Apr 22, 2013 9:58 am EDT

I have to add to my previous post...I was contacted again by legion1980. This time he wrote this:
Hello *** Complete Purchase »
Dieter has sent you an Invoice: $10.00
Additional Comment: See how simple it is Idiot ? huh, you are a ### Mail Your Check or Money order to VMO P.O. Box 2203 Branson West, MO 65737

Nice way to treat someone!

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9:09 am EDT
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iOffer damaged item

Retract complaint! Glassman10 of ioffer.com DID refund my purchase price for a damaged item. Thank you very much!

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Update by Not shopping here again
Apr 04, 2013 9:31 pm EDT

No accountability or customer protection. Ordered an item from seller Glassman10@ioffeer.com. It was poorly packaged for shipping and arrived smashed to pieces. E-mailed seller attaching photos of damage...never received a reply.

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Moldy Oldies Movies
Newport News, US
Oct 27, 2013 2:00 pm EDT

I've been a seller on iOffer since 2009, and I've always tried to be honest and above board. I'm sure there are some who are not honest, and they make it bad for the rest of us. My apologies to you for your problems, and I hope this does not sour you on the rest of us who are trying to do a good job.

Kate, trading as Moldy Oldies Movies on iOffer

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1:29 pm EDT
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iOffer policy and actions

BBB has company listed as in Florida but it populates under search if you put in IOffer.com. This company has informed me that they will not step between the buyer and the seller after 7 days or return funds after 7 days. This doesn't even allow an item to be posted. I'd like that changed second. First, I'd like a refund from the buyer. The tracking said the item was returned and he has failed to return the funds after more than 45 days.

Here is tracking number: RR051149010TH
Here is the link to the purchase to get the tracking number: http://www.ioffer.com/messages/show/588539842?abcode=DjIjqMo6Gf&user_id=791inwtgi9

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Mewkew3
Walnut Creek, US
Aug 21, 2013 12:27 pm EDT
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I purchased things from three sellers on ioffer... two refused to ship within the 10 days they were supposed to arrive in... fortunately paypal and amazon payments refunded me. The third was from a seller named Poolshooter who sent me the Happy Days DVDs BUT four of the disks were defective and while he said he would replace them promptly 7 days later he has not shipped, and he has given no tracking number for their shipment. IOFFER ALLOWS SELLERS TO IMPORT THEIR EBAY SELLER RATINGS which I think is unfair to buyers... Ebay holds sellers to a tougher standard than ioffer does and this practice of allowing ebay ratings to be imported UNFAIRLY INFLATES sellers' positives.

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Sams2000
Waterloo, AU
Apr 02, 2013 2:10 am EDT

I recently ordered 10 small items from various suppliers on ioffer. Out of the 10, 3 of the items were total rubbish, broke as soon as I opened them, one was a bottle of perfume that wasn't packaged properly and was crushed and empty when I received it. I contacted sellers and their comment was 'it was perfect when we sent it' end of story. However, out of the other 7 items left, 2 were just ok and 5 of the items were really good quality and I was really pleased. Ioffer is not like eBay, there are no regulations, they won't intervene. So you need to order something of low price from a seller and see how that transaction goes before ordering anything decent, but there are some good sellers on their. Out of the $240 total I spent on 10 items, I was really happy with 5. So the way I look at it, it's a lucky dip and I would have been happy to pay $240 total for the 5 items I received that were great quality and as ordered. The other thing to keep in mind is that the sellers can delete negative feedback or negative messages you send them, so the feedback isn't legit and make sure you take screen shots of any messages you send and save them incase you need them for a PayPal refund. I got my money back for two of the items; the other one was only $10 so I didn't bother. I wouldn't use them unless a) I was prepared to lose the money I was spending and b) unless I really wanted something that I just couldn't afford genuine. There are thousands of scammers on there I'm sure but there are also some good ones in between. I accidentally paid twice for an item and I contacted the seller and she refunded the overpayment the next day...which was a surprise.
Ioffer would be my last resort for purchasing but it's not all bad!

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9:15 pm EST
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iOffer my seller account suspended

15 days before I have register a new account with iOffer, they verify my information include my Credit Card information and took 2 USD as verification fees and activate my account. look like all OK that time.

And then i have spend 10 days my fill time work to add more then 200 Items for sale, add images, description and set price and ready for sale. All going smooth.

After 2 days No sales, then suddenly i receive like 25 orders with in 30 minutes with Guest User purchase, that mean anonymous user purchase my item, (purchased mean not payment, just they click purchase button but not paid any single penny still now )

All that 25 orders of bogus ( invalid) purchases, because their is no username, contact info anything with that buyers. i can't believe how they orders with in 30 minute with 25 orders then gone! no more sales after that still now.

i have sent invoice to that buyers ( i know that is cheating orders, but i tried it ) no response, no reply with any buyers for that 25 orders.

but iOffer charge me 30 USD as fees for those soled items, ( i can't believe how they marked as sold with out payment ), and today they send email tome, that my iOffer is "On Hold " status that mean, i can't to do anything with my account, no sales, no payment, can't add product, can't change account info anything.

Now they said, they charge every month automatic for that fees from my credit card? without my permission they will toOK that money, now i can't change my account or remove my card, because my account is "on hold", they said buyers not make any review with recent purchases. How dare this? without payment, without sold how they can make review to my account?

My account only reset when i get positive feedback. how i get with cheating buyers with positive feedback.

Also they said i need to wait 21 days to make complain with non paid items, and then after 45 days they do verification then refund my money. that money to goes to my credit card account, but my ioffer account, but that is now suspended, so no use, also if i get another 25 cheating orders again they suspend and take money from my credit card.

In this situation, who can help with this? how to stop charging from my card? i have sent support ticket to iOffer people like 10 messages last 2 days, still now no single reply.

Please some one help before they charge my card!

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9:13 pm EST
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iOffer rip-off

Guys stay away from Ioffer.com they are scammers i order Gucci Belt from them and never recived anything.I guess the very low prices are just to attract people and rip them off! A friend of mine recommend me www.eurobrands.cc and i bought from them a Chanel Handbag and everyhting went well.I guess the Ioffer.com most people that i email them asking for guidance said that all the real sellers from China have left the Ioofer.com because 90% of the sellers are scammers! Bottom line find a website like I did and get your stuff people!
xoxox Eliza

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2:16 pm EST

iOffer not only won't the seller correct the obvious act of dishonesty, ioffer itself doesn't care

Ordered an item after receiving assurances from seller it would be the exact item in the ad. it wasn't. Not only won't the seller correct the obvious act of dishonesty, IOFFER itself doesn't care. Look at the website. You can't contact them by email, only by snailmail. IOFFER itself could care less if you get your item or if its the correct item.

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mysteryman10
wo, GB
Apr 01, 2013 2:33 am EDT
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Do not use ioffer ever! i did +got sucked in by a supposed 100% seller ststing that he would send my items the next day. By 1 month i was steaming +he clearly wasnt going to send them so i tried to email him +even put a claim thru paypal growltiger83 is a total scammer +never ever use him you wont get your items ever!
ioffer are useless they dont want to know claiming its the complainaints decision if they have an issue they wont get involved what a bunch of wallies! take your money +run!

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jiewen502
Toronto, CA
Dec 25, 2012 8:24 pm EST
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Don't use iOffer.com

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jiewen502
Toronto, CA
Dec 25, 2012 8:23 pm EST
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Don't touch iOffer.com, especially a seller called hi2288. He took the money and never deliver our purchase.

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10:58 am EST
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iOffer unreliable sellers

I have used iOffer.com a number of times this year. Everything I did receive is fake, even when the Seller advertises it as original. Nothing ever gets delivered in under 40 days. About half of the items I ordered were received different than what I paid for. About 25% of the items will never show up and I am working on getting that money back with PayPal. My opinion is simple, use Amazon, OverStock.com or Ebay if you want to buy from a discount site on line. This iOffer site is full of fake Sellers and all the products are fake merchandise. There is zero Customer Service and unless you can reach out into China to touch these Sellers, you're basically on your own and hosed getting any support.

Read full review of iOffer and 20 comments
Update by US Buyer
Dec 07, 2012 11:05 am EST

iOffer.com is the classic example of a worthless web site. Save your money and stay away from this site. The products are all China fakes and there is absolutely no Customer Service system for a Buyer to work with when something goes wrong. Trust me, if you buy a few things here, you will see things go wrong. EXAMPLE: Try tracking anything with a Chinese Post Office tracking number. You might as well be out there hunting for the Man-In-The-Moon.

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Lipeske
US
Jun 27, 2012 5:01 am EDT

Purchased product from ioffer.com was lost or never gotten to he buyer's destination. I must say that they have a very poor and untrusted shipping ways. For me, I don't and I won't recommend this website to any of my friends.

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Marishke
US
Oct 17, 2011 6:01 pm EDT

This seller had that she sold a 160 gb ipod for 110.and it said it takes money orders. so i purchased it with a money order of $110 the company ioffer told me that they fired the seller and i had to contact the seller for a refund.i contact the seller at least twice and the seller never responded to it im looking for my ipod or my $110.

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Becks
Sep 16, 2008 11:00 pm EDT

Avoid ioffer.com at ALL costs!
Nothing but a collection of scammers and fakers.
Dun get taken for a ride...

Caveat emptor!

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Behole
US
Jan 23, 2013 12:09 pm EST

They are all scammers! we are talking about 100k sellers that are stealing your money legit and there are 20-30 real sellers that left that Ioffer place long time ago because its known for stealing peoples money! TRUTH!

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Lancorse
US
Jan 02, 2013 1:10 pm EST

This website is a rip off. Now I know the shoes I ordered were a replica but I was sent a totally different shoe for the opposite sex. The seller ignored me after he/she/it verified the funds availability. I was ripped off and I warn anyone that wants to order from this site. Never again.

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gmacing
Stanton, US
Apr 09, 2012 10:32 am EDT

THEY ARE CHEATING on their rating's system. You can only give 100% FULL stars. Even though you are trying to give neutral or bad feedback, their site will not allow it. I've contacted their "BUG" linked dept. and also Customer Service, but they will not respond.

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Habeler
US
Sep 19, 2011 8:51 pm EDT

I don't support nor buy from any internet shopping sites that knowingly sells knock-offs/replicas/fakes. I browsed ioffer recently and almost everything's a fake. I trust the negative reviews from here. Ioffer should be shut down!

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eshopping critic
Dallas, US
May 16, 2011 12:36 am EDT

ioffer's website does not work most of the time.ioffer does not provide a phone number for sellers or buyers.

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Ang
May 01, 2008 11:00 pm EDT

I bought an iphone at ioffer.com from seller apparel666. But I never get the item. The seller disappeared from ioffer. It's a scam. Don't boy anthing from ioffer. It's scam! This website is not doing a legit deal.

Kuklapolitan
Kuklapolitan
Middletown, US
Aug 12, 2014 7:57 am EDT
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You bought items there a number of times and always received items that were fake yet continued to purchase there? Anyone who gets burned once and continues to buy there must be an idiot! So who's the dummy? You are!

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5:17 am EST

iOffer stay away from this website

I just want to let anyone who has been scammed recently that you CAN get your money back if you paid with paypal. Do not be foold by a sellers "no return" policy, or believe them when they say you must return an item in order to get your refund. You are protected by paypal for all your transactions. Just open a dispute and make sure to write that the seller sold you a replica bag on ioffer. Paypal usually bans ioffer replica sellers, thatis why they ask you not to mention the brand name of the replica or ioffer on the paypal comments page when paying. Once you open the dispute, most sellers will issue you a refund right away because they don't want paypal to review thecase and find out they sell replicas and restict their account.

A few sellers to watch out for:

Zhonghuashop- i recently purchased something, paid $20 extra for EMS and for 5 days after I paid, the seller insisted that the reason I could not track the itemwas some malfunction with the post office. I opened a dispute after 3 days of no tracking, but the seller kept insisting. After the 5 days when i told him ai was reporting him, he said something in broken english about not sending because he got hit by a car. He also said he would find a new post office to ship out of because the one he used was bad (5 days after he had been telling me the system just wasnt updating tracking info) and then said it had shipped but can take up to a week to show tracking. Everything was a contradiction. Avoid at all costs.

Greatwall.lucky228- paid extra for ems shipping, they assured they would ship same day and give me tracking info. Once i paid i disnt hear from the, for 2 days when they messaged me with a bogus tracking number, something like ee224466887cn hich of course want trackable. They ignored me again, the only time they messaged me was to ask why i had cancelled the payment through paypal!

Bestgoodforsale- pretty much same as greatwall.

Only other seller ive had a problem with was removed for violating ioffer policies, though i am sure they just opened up a new store and are continuing to scam people from there.

Hope this helped some of you and I hope you can now get your money back from these scammers.

Oh, and never EVER pay by bank transfer or western union, you are not protected at all. As much as I hate paypal sometimes it can be a buyers best friend.

Sorry for any typos, i typed all this on an ipad...

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Gaab
NL
Jan 09, 2013 9:26 am EST

I'm sorry to tell you that you are NOT protected by paypall. They don't support this site.
I was ripped off for 135$ and paypall is doung NOTING!
They just say that ioffer doesn't fall under their agreement..
So much for protection..

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9:23 am EDT
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iOffer fraudulant sales

on August 29 i made a purchase agreement of 24.00 when asked to have it shipped expedited the seller (topseller001) told me to send an additional 25.00 and i would get it with 7-10 business days. I emailed them the following week asking for a tracking number and was given fraudulant information. After speaking with them today they had the nerve to email me the same tracking number! I have put in a claim to paypal as well as sent a complaint to ioffer. Paypal reassured me that they would get me a refund if the seller doesn't respond..the good thing is I only spent 49.00..and Im glad I went thru Paypal.the bad thing is these people are total rip offs..I wish a squat team could go in shut down the ioffer website.

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Update by austinthomas
Sep 18, 2012 9:23 am EDT

i have a feeling i know who you are talking about..they are trying to beat me out of 49.00 but I refuse to let that happen. it's not the dollar amount, it's the principal.

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9:47 am EDT
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iOffer new buyer (a new victim) of ioffer.com

I should've done my homework before I trusted this scam sites and thieves ( I have too much positive experiences with good online shopping site like amazon, zappos etc so i didnt realize this was a trap for consumers). now, i paid $232.6 for a fake, damaged bag with 6 long white leather scrapes on the side of the bags. I asked the seller start2011 at ioffer.com for a full refund. at first, he told me to keep it and he would give me $20 back. I said no, i want my money back because the white scrapes are too obvious in such a bright blue bag. guess what? i can't believe what the seller told me to do. He asked me to use a pen to paint them blue! what a joke! I filed a dispute and no response too. now, i feel angry and frustrated. I really want my money back and shut down ioffer.com! anybody having similar experiences could tell me what to do?

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swervedon
Atlanta, US
Jan 07, 2014 12:22 am EST

i paid for a wallet 23.00 bucks the seller lied and said he sent to me i cancelled shipment before it was sent because it was not the same item listed paypal told me to send item back to seller i never even got i told them that and then today paypal told me to contact seller for my money baak f*ck ioffer and they can keep the 23 bucks but i will post ever day about that seller to not buy from him seller name is liang yujian email jiajiayou72598@live.com bad money please check with seller before you spend hard earned money they should shut that site down

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Mewkew3
Walnut Creek, US
Aug 21, 2013 11:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased several things through ioffer... two of them I had to appeal through claims for non receipt. Amazon payments refunded one, paypal refunded the other... one seller called me "vindictive" for submitting a claim. But neither would even ship in the 10 days said on their listings that the item should be DELIVERED in! A third, poolshooter, shipped me a set of Happy Days DVDS and towards the end were four defective disks He promised to replace those four immediately... a week later, no tracking number, no delivery. I DO NOT RECOMMEND IOFFER TO ANYONE. I think also that ioffer's allowing people to import their ebay ratings as sellers is deceptive... ebay holds sellers to a HIGH STANDARD for sending things as described and ioffer does not.

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Mewkew3
Walnut Creek, US
Aug 21, 2013 11:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased three things through ioffer.com... two the sellers never shipped but paypal and amazon payments refunded me. The third was from a guy who goes by the name poolshooter... I received a set of Happy Days DVDs from him, and four of the DVDs were defective... he promised immediate replacement of the defective four... a week later, nothing. The sellers don't seem to care if what they send you will play correctly... after three episodes in, the defective disks FAILED back to a blue screen... each disk held at least 8 episodes on the ones that failed. I will NOT recommend ioffer to anyone. One of the sellers who refused to ship labeled me as "vindictive" because I said if he didn't ship I would file a claim to get my money back. Ioffer allows people to scam and defame people who are good folks. There is no way to file a complaint through them for a defective item. It is horrific.

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bewareofioffer
Huxley, US
Jan 10, 2013 8:11 pm EST

Amazon has major fraudulent items too.

ComplaintsBoard
G
1:03 pm EDT

iOffer the biggest problem with ioffer is that it feels like there is no support team, no parents to this site

I bought some stuff from this site (but only b/c didn't find them at any other site), some of the items were value for the money paid but some were bad quality. The biggest problem with iOffer is that it feels like there is no support team, no parents to this site. I tried contact them several times and never got response. Most of the sellers there (if not all) don't speak English and don't answer your questions. Also there is not enough details on every item and the whole procedure of buying is very clumsy. I try buying from there as less as possible.

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11:15 am EDT

iOffer be extra carefull if you decide to risk with them

I was doing my homework before buying an item at ioffer and message several sellers asking recommended questions about the item as in: Is the item I will receive exactly the same as the pictured item?
I quickly learned all sellers were giving me incoherent answers and so I changed the way I asked the questions- Please answer me yes or no to the following question: Is the item on picture # 1 the exact same item I will receive if I buy it?
Some sellers would answer as requested some would still answer whatever they wanted to (example: "takes 3-4 weeks to get to you".
Once I had a selection of sellers capable of answering my questions I started to check ALL of their feedbacks and rattings and learned a few interesting things.
1) the last review pages featured are the negative feedbacks
2) Although all the sellers I checked had thousands of sales and were on ioffer for more than a year, yet the VAST MAJORITY of their sales were "NOT RATTED YET" making their overall rattings look good.

So I decided to approach one of the sellers (the one that gave me the best answers on previous questions) about that:
ME: " Why is the majority of your transactions not rated?"
SELLER: "All the seller's comments are the same (only some of the comments)"
ME: "Are you saying I cannot trust what I see on ioffer?"
SELLER: "You can get the picture, like bags"
Then I said that I wanted to know more than the picture could show me, I wanted to know if buyers received the item in the time predicted by seller/ If buyers received the item as pictured or described/ How was the quality of the item/ etc...

And I am glad I spend time researching before I purchased because although the seller profile looked great and I was receiving prompt replies from him/her, after me last message he/she just deleted my question and never replyed. I bet that would be exactly what would happen if I contacted the seller with a problem with my purchase.
BE EXTRA CARFULL if you decide to risk!

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About iOffer

Screenshot iOffer
iOffer is an online marketplace that connects buyers and sellers from all over the world. It is a platform that allows individuals to buy and sell a wide range of products, including clothing, electronics, jewelry, and more. The website was founded in 2002 and has since grown to become one of the most popular online marketplaces.

One of the key features of iOffer is its ability to offer buyers and sellers a safe and secure platform to conduct transactions. The website has a robust system in place to protect both buyers and sellers from fraud and other types of scams. This includes a secure payment system that ensures that payments are made only when the buyer receives the product and is satisfied with it.

Another great feature of iOffer is its extensive selection of products. The website has a vast inventory of products from all over the world, making it easy for buyers to find what they are looking for. Whether you are looking for a rare collectible or a new pair of shoes, iOffer has something for everyone.

In addition to its vast selection of products, iOffer also offers competitive pricing. The website allows sellers to set their own prices, which often results in lower prices for buyers. This makes iOffer an excellent platform for bargain hunters and those looking to save money on their purchases.

Overall, iOffer is a reliable and trustworthy online marketplace that offers a wide range of products at competitive prices. Its secure payment system and extensive selection of products make it an excellent choice for anyone looking to buy or sell online.
How to file a complaint about iOffer?

Here is a comprehensive guide on how to file a complaint or review about iOffer (www.ioffer.com) on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with iOffer in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with iOffer. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint or review about iOffer on ComplaintsBoard.com.

Overview of iOffer complaint handling

iOffer reviews first appeared on Complaints Board on Dec 5, 2006. The latest review Be Cautious When Considering UmiBex was posted on May 17, 2024. The latest complaint charged twice and didn't receive other product was resolved on Nov 26, 2014. iOffer has an average consumer rating of 2 stars from 261 reviews. iOffer has resolved 48 complaints.
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  1. iOffer Contacts

  2. iOffer phone numbers
    +1 (415) 431-3344
    +1 (415) 431-3344
    Click up if you have successfully reached iOffer by calling +1 (415) 431-3344 phone number 0 0 users reported that they have successfully reached iOffer by calling +1 (415) 431-3344 phone number Click down if you have unsuccessfully reached iOffer by calling +1 (415) 431-3344 phone number 0 0 users reported that they have UNsuccessfully reached iOffer by calling +1 (415) 431-3344 phone number
  3. iOffer emails
  4. iOffer address
    82 South Park Ave., San Francisco, California, 94107, United States
  5. iOffer social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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iOffer is ranked 285 among 1606 companies in the Online Shopping category

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