The company has recently changed the terms and conditions of its software and now charges $19.95 EVERY month where previously you could opt out of the LIVE AGENT. DON'T BE FOOLED BY DEEP SOFTWARE DISCOUNTS - they all include the $240 per year price tag for this "service".
Also, BEWARE OF FREE TRIALS as the LIVE AGENT service fees can start within a very short period that is shorter than the "FREE TRIAL" of System Mechanic. Product is convenient but not worth more than the $20 to $30 per year I used to pay. I HAD been a customer since 2015 but this latest change hidden deep in the Terms and Conditions, I view as another "BAIT" scam hidden in the fine print. Terms and Conditions have become so long and convoluted that many users skim through them and miss these small but important details.