Island Links Resort
Reviews and Complaints

3 years ago, my husband and I accompanied his sister/husband for their "Owner Update" @ Coral Resorts. As we'd recently been given an RCI timeshare in Steamboat Springs, we wanted to know more about RCI, trading, etc. Patrick Budrick (sp) was a very friendly young salesman, very disarming. As we enjoy traveling with our relatives, we indicated interest in trading the Steamboat week for a reduced price into Island Links. What we THOUGHT we were getting (for our extra $6400) was an every-other year, 3 bdrm in April, so that our children might come down and golf. When we attempted to exercise the exchange, we FOUND that he'd sold us Week 3 in January and we would NEVER accumulate enough points to trade into Island Links in April! We live in So. CA--why on earth would we want to go to HH in January? Subsequently, we revisited the Sales Office, made a complaint, where Leanne Hopi was "determined" to look into the matter and help us with a refund. No surprise--nothing ever came of that; in fact, we read later that she was under suspicion for fraud, etc. We have tried in vain to protest our case, sell the place, rent the place, to NO AVAIL. Talk about Buyer's Remorse. We will NEVER participate in timeshare talk; this organization is the most lying, uncaring, anything-to-sell organization. We can't even give it away, it seems! We are only hopeful that our next attempt--a quick claim deed back to the HOA will end the matter (Reba Management). More to come when we have more to report.

Copy Of Email, Fax, & Registered Letter Below:

We received your invoice #3338723 for $971.99.

We bought into the Coral Resorts points program on 6/21/08 at a price of
$15000.00. We were verbally misled in regard to the benefits by our sales
person Paul Burgess. Let me re phrase "misled" and say we were lied to by
Mr. Burgess. This in our opinion constitutes fraud in sales! Mr. Burgess
told us, very plainly, that we had "one free week at Coral Resorts in
Hilton Head every year and if we chose not to use this week that Coral
Resorts would rent it for us and we would net approximately $1400.00 after
deducting the pro rated maintenance fee". Based on this info, we purchased
the Points Program. We were lied to! Mr. Burgess denied saying this but
but he did and we accepted this as fact! We confirmed this with Mr.
Burgess three times during this conversation.
We have on multiple occasions for three years to book vacations but the
place we wanted would not be available and the options had terrible
reviews by other Points Members. We have accepted the fact that our
$15000.00 is GONE! We do not intend to put more money into this "black
hole"!
Island Links and/or Coral Resorts has our $15000.00 that we know we have
lost. We are writing it of to a "bad investment.
If you insist on pursuing the collection of $971.99 I have alerted my
Attorney by phone and copy of this email to be prepared for court action.

My wife and I visited Island Links Resort in April 2011 and went through their presentation. We used our points from another company to book time in their resort. We were shown some options that looked better potentially than what we had. Our salesman went back to the rear of the office area and came out and said that they confirmed with our company that the original company would buy the points back and they would take care of the transfer. We stated that we did not want to keep our old ones and would not want to pay for two different properties. He assured us that as well as their "experienced" closer. What fools we were, now we pay their fees, a 16% loan now that we have too much going out and can't refinance it on top of the first timeshare payment and their maintenance fees. We have called and they are immediately defensive and accusatory at us that they told us everything as it is in the contract, WRONG. I am writing this because my experience is identical to others that have written on this site. I will visit my Hilton Head Island Links property and enjoy sitting back in their sales center warning every other sucker of what the truth really is, and as a property owner I doubt they can kick me out for trespassing.

We bought in October 2009, when they deposited our points we were shorted 4, 500 points. Now they want to raise our cost, raise the interest rate and raise the payment to get the agreed upon points. They tell you you can come their if you wait until 45 days before your arrival to book. It's a lie. Just ask RCI. They tell you that you are lucky you are going to get a Developers week and all you have to do is pay the maintainence fee if you use it. They say this to everybody. We have 3 other resorts and have never had a problem. STAY AWAY FROM BUYING.