Jacobs Ladder’s earns a 5.0-star rating from 12 reviews, showing that the majority of customers are exceptionally satisfied with therapeutic and educational experiences.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Jacob's Ladder did an excellent job replacing our roof after we suffered tornado damage
Jacob's Ladder did an excellent job replacing our roof after we suffered tornado damage. All of the people we worked with were very friendly and knowledgeable, and our new roof looks amazing. I can't recommend them highly enough. This is a wonderful company that did a great job and beat the other estimates we received by a substantial amount. I couldn't have asked for better service or a better roof.
Jacob's Ladder was highly recommended to me and I now understand why
Jacob's Ladder was highly recommended to me and I now understand why. They always treated me with professional kindness and courtesy, whether it was answering my numerous questions (sometimes more than once), carefully helping me through the process of selecting the materials and payment options without telling me what to do/choose, or on-site coordination the day of the job. I knew what they were doing, when, and why. They were never pushy, never impatient. And they cleaned up after themselves following the adage, “leave things better than you found them."
We are more than impressed by the quality of work we had done on our house by Hugh and his team. Hugh took the time to explain the entire process to us. We needed our roof replaced along with work on our soffits and fascia. Not only was his team able to accommodate everything we needed, but they were also able to repaint our soffits, fascia and gutters! The work crews were very professional, job focused, and cleaned up after themselves. Overall they are an excellent company to deal with, and we are extremely happy with how our project came out. We highly recommend them.
They did my project in one day and did a great job.
They are excellent. Great team! Highly recommend. They are great company .
Wow! I felt like I was their only customer
Wow! I felt like I was their only customer. I knew that wasn't true because nearly half of our neighborhood received new roofs from this company! It all started with a front porch visit about my storm damage. This quickly turned into a text message and several emails highlighting the quality and commitment to excellence from their company. Each time they were scheduled to arrive at my house, they woudl send a text with their location and ETA. Adam, Brittany, Hugh, and Kaine were awesome to work with and I need to mention Melinda...she gave me updates throughout the whole project. They were extremely professional and a joy to work with. I have NO complaints...only compliments!
They did my project in one day and did a great job
They did my project in one day and did a great job.
They are excellent
They are excellent. Great team! Highly recommend. They are great company .
Team was efficient, communicative, consistent and pleasant
Team was efficient, communicative, consistent and pleasant. Future customer for sure.
Would 100% recommend Jacob'sLadder!
Would 100% recommend Jacob'sLadder!. They installed a new roof on my house. They are professional
Very professional and so helpful throughout the entire process of inspection to working with my insurance company to
Very professional and so helpful throughout the entire process of inspection to working with my insurance company to replacing my roof. The roof looks amazing!
Stayed in contact with me during the whole process
Stayed in contact with me during the whole process. Questions I had were answered really quick. Great communication! Roof looks great. Would recommend or call them again for roof work.
Great company
Great company. Very professional. Good genuine family owned business. Explained everything to us. Great warranty as well. Of those that bid our roof, they had the best warranty too. Would highly recommend.
I can't say enough nice things about this company
I can't say enough nice things about this company. Wonderful customer service. Professional service, professional behavior, professional attire, professional vehicles. All this adds up to a company that takes pride in their work. Everyone was a joy to work with from Melinda in the office to the owner Hugh and his family, and Dean the manger. Very prompt service. Completed my roof installation in one day and absolutely spotless clean-up. I would most definitely recommend this company.
I can't say enough nice things about this company. Wonderful customer service. Professional service, professional behavior, professional attire, professional vehicles. All this adds up to a company that takes pride in their work. Everyone was a joy to work with from Melinda in the office to the owner Hugh and his family, and Dean the manger. Very prompt service. Completed my roof installation in one day and absolutely spotless clean-up. I would most definitely recommend this company.
Great company. Very professional. Good genuine family owned business. Explained everything to us. Great warranty as well. Of those that bid our roof, they had the best warranty too. Would highly recommend.
We are more than impressed by the quality of work we had done on our house by Hugh and his team
We are more than impressed by the quality of work we had done on our house by Hugh and his team. Hugh took the time to explain the entire process to us. We needed our roof replaced along with work on our soffits and fascia. Not only was his team able to accommodate everything we needed, but they were also able to repaint our soffits, fascia and gutters! The work crews were very professional, job focused, and cleaned up after themselves. Overall they are an excellent company to deal with, and we are extremely happy with how our project came out. We highly recommend them.
Jacobs Ladder Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Jacobs Ladder, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Jacobs Ladder Legit?
Jacobs Ladder earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Jacobs Ladder. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Jacobs Ladder has received 12 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Jacobs Ladder's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Jacobsladderky.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Jacobsladderky.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a jacobsladderky.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
About Jacobs Ladder
-
Jacobs Ladder Contacts
-
Jacobs Ladder phone numbers+1 (859) 379-9137+1 (859) 379-9137Click up if you have successfully reached Jacobs Ladder by calling +1 (859) 379-9137 phone number 0 0 users reported that they have successfully reached Jacobs Ladder by calling +1 (859) 379-9137 phone number Click down if you have unsuccessfully reached Jacobs Ladder by calling +1 (859) 379-9137 phone number 0 0 users reported that they have UNsuccessfully reached Jacobs Ladder by calling +1 (859) 379-9137 phone number
-
Jacobs Ladder emailsinfo@jacobsladderky.com99%Confidence score: 99%Supportamy@jacobsladderky.com98%Confidence score: 98%hugh@jacobsladderky.com97%Confidence score: 97%
-
Jacobs Ladder address6198 Lexington Rd, Lancaster, Kentucky, 40444-9035, United States
-
Jacobs Ladder social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 02, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Would 100% recommend Jacob'sLadder!. They installed a new roof on my house. They are professional
Team was efficient, communicative, consistent and pleasant. Future customer for sure.
Very professional and so helpful throughout the entire process of inspection to working with my insurance company to replacing my roof. The roof looks amazing!
Stayed in contact with me during the whole process. Questions I had were answered really quick. Great communication! Roof looks great. Would recommend or call them again for roof work.