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Well first off the I wish I had read the reviews before embarking on this journey. Please think twice before dealing with this place. The salesman was very kind and tried to help. His manager “Bo” literally will tell you anything but won’t tell you the truth. From day one it was yeah I got you approved with 4k down and my trade. Then we talked about adding my motorcycle to the trade and I was told the bank would only do the deal if I traded both my bike and car in. At this point he has me trying to finance 74k on a 46k car. Then I was told after waiting all day at the dealership that we could get this done on Monday so just wait and be patient. Monday comes and I’m told about my bank that I said I would refinance through that they had a better rate and whatever I told him no my bank will not finance 73k on a 46k car. Loan to value is not there. He said oh I thought that’s what we were doing ok don’t worry I had you approved already and whatever. So through out the week every day things changed I was told I would need a co signer so I got a co signer. Then I was told I needed more money down and a co signer. Then I was told I had to have 9k down and a co signer and only trading my car. Like what is happening all week I’m getting alerts that they are running my credit then they ran it again with my co signer. I don’t understand why he keeps saying we have you approved but keeps running our credit. Also if you didn’t have the approval just tell me and I can move on and find another place. I saved all the text messages and will be filing a complaint with the department of transportation and the better Business bureau. This is not how you should treat anyone and I hate to see anyone treated this way. Moral to the story is approach with caution if you have to go to this place.
Recommendation: stay away and fyi they tell you that you have to pay for jacobs care be aware you do not. I have a text from the management saying they are a one price dealer well you do not have to pay for it.
I was looking to buy a car and was told they are a one price dealership and that jacobs care was included in every car a $2,000 mark up.
Well first off the I wish I had read the reviews before embarking on this journey. Please think twice before dealing with this place. The salesman was very kind and tried to help. His manager “Bo” literally will tell you anything but won’t tell you the truth. From day one it was yeah I got you approved with 4k down and my trade. Then we talked about adding my motorcycle to the trade and I was told the bank would only do the deal if I traded both my bike and car in. At this point he has me trying to finance 74k on a 46k car. Then I was told after waiting all day at the dealership that we could get this done on Monday so just wait and be patient. Monday comes and I’m told about my bank that I said I would refinance through that they had a better rate and whatever I told him no my bank will not finance 73k on a 46k car. Loan to value is not there. He said oh I thought that’s what we were doing ok don’t worry I had you approved already and whatever. So through out the week every day things changed I was told I would need a co signer so I got a co signer. Then I was told I needed more money down and a co signer. Then I was told I had to have 9k down and a co signer and only trading my car. Like what is happening all week I’m getting alerts that they are running my credit then they ran it again with my co signer. I don’t understand why he keeps saying we have you approved but keeps running our credit. Also if you didn’t have the approval just tell me and I can move on and find another place. I saved all the text messages and will be filing a complaint with the department of transportation and the better Business bureau. This is not how you should treat anyone and I hate to see anyone treated this way. Moral to the story is approach with caution if you have to go to this place.
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