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Jade Bloom
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5.0 5 Complaints
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Jade Bloom Complaints 5

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1:15 am EST
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Jade Bloom order hasn't shipped after a week, no reply to ticket created

Order #[protected]. I ordered 3 items a week ago and have not received the order or any shipping notification. I sent an email to customer service asking about the status of the order and have not received a reply. This is not the first time I have had issues with this company so I want to be proactive about getting either the product I ordered or my money back. I am actually leaning toward trying for my money back as they are not replying to my questions and that is a very bad sign.

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8:35 pm EST
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Jade Bloom never got free products for completion of course.

I completed the course for JBU. Upon completion, you are supposed to have earned points for free oils. I did not get what I was promised. When I complained, the customer service rep was rude and ignorant. I had placed an order. They took back points I had earned and canceled my order. I said I would go to the Better Business Bureau. They flat out said they did not care. Terrible company to do business with.

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12:01 pm EDT
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Jade Bloom Essential oils

I recently saw that Jade Bloom is giving away 100 Frankincense oils. This seemed like a scam to me, so I decided to look closer and here are some things I found.
https://www.facebook.com/jadebloomoils/photos/a.340231592810080.1073741828.331743173658922/651036335062936/?type=3&theater

1. According to their Frankincense Certificate of Analysis https://jadebloom.com/fileuploader/download/download/d/0/file/File-1454956380.pdf it expires in August 2016. That's less than 2 weeks away!
This certificate of analysis is exactly the same (just replace the logo) as their private label supplier and bottler "Health & Beauty Natural Oils" http://www.essentialnaturaloils.com/image/cache/data/Frankincense%20COA.pdf
They have an office in California, but you can call them to learn about their Private Label program. You give them a label design and they send you boxes of oils to sell. Almost all of their oils are distilled in India. However, to get the highest quality essential oils, they should not only be grown in the proper region, altitude and climate; they should also be distilled in that location.

2. They state that their GCMS reports are all done by a 3rd party, however their test was done on October 11, 2013 by their supplier in India http://www.essentialnaturaloils.com/frankincense-serrata-essential-oil

3. Jade Bloom states in their giveaway "FREE bottle of 100% pure Frankincense (highest quality in the world)", however this is Frankincense Serrata which does not come close to being the highest quality in the world.

4. Jade Bloom is a marketing company, not an essential oil company. They don't even write their own descriptions of the oils they sell. They just copied word for word the descriptions given to them by their supplier Health & Beauty Natural Oils (HBNO).

5. Jade Bloom recommends people use their oils internally, however their supplier states in bold letters "All products are for external use only."

6. Jade Bloom states in their Catalog that "we only purchase from those farms that we personally visit and audit on a regular basis". This is another lie. They don't personally visit farms and they don't even purchase from farms.

7. They also state in their catalog: "Yes almost all of our oils are distilled in our distillery." Sorry, but they don't own a distillery and they probably have never even seen it.

8. According to their Certificates of Analysis, many of the oils they are selling have already expired. Their Peppermint expired over 2 months ago https://jadebloom.com/essential-oils/singles/peppermint-essential-oil-therapeutic-grade-10ml.html

9. Their oil university deceives you into thinking they are experts, but these are just paid actors

10. They state that here that they are USDA Certified, but they are not... Another lie https://www.facebook.com/jadebloomoils/photos/a.340231592810080.1073741828.331743173658922/516039865229251/?type=3&theater

In short, a company can make mistakes and we'll forgive them. However, blatant lies and deceptions cannot be overlooked. If you like cheap oils and want to stick with Jade Bloom.

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Is Jade Bloom Legit?

Jade Bloom earns a trustworthiness rating of 98%

Highly recommended, but caution will not hurt.

Our conclusion: Jade Bloom stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Jade Bloom's reputation as a trustworthy leader in their field. Customers can rely on Jade Bloom's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Jade Bloom. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Jade Bloom resolved 100% of 5 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

The age of Jade Bloom's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Jadebloom.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Jadebloom.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Jadebloom.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • No reviews for jadebloom.com on popular sites. Be cautious and do additional research. Look for information about the Jade Bloom and be careful with personal information or transactions.
  • Jadebloom.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The jadebloom.com may offer a niche product or service that is only of interest to a smaller audience.
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12:37 pm EDT
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Jade Bloom They sent me half-empty bottle

I bought oil and perfume from the company www.jadebloom.com. I got my oil, but the bottle was already opened. As well as someone already used oil, because the bottle was half-empty. I went to the website and told that it was too much, because oil’s price was rather high. The seller excused and promised to send another bottle of oil, but still nothing. Don’t trust to the seller.

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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered two bottles of oil from the website www.jadebloom.com. I received my order on time, but the package contained only one bottle of oil for hair. I returned to the website and asked if they could send me the second bottle. I was furious that they promised, but did nothing. I was sock of their promises, but they didn’t refund as well. These people are...

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Overview of Jade Bloom complaint handling

Jade Bloom reviews first appeared on Complaints Board on Sep 21, 2014. The latest review order hasn't shipped after a week, no reply to ticket created was posted on Nov 13, 2019. The latest complaint order hasn't shipped after a week, no reply to ticket created was resolved on Nov 13, 2019. Jade Bloom has an average consumer rating of 5 stars from 5 reviews. Jade Bloom has resolved 5 complaints.
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  1. Jade Bloom Contacts

  2. Jade Bloom phone numbers
    +1 (844) 787-3645
    +1 (844) 787-3645
    Click up if you have successfully reached Jade Bloom by calling +1 (844) 787-3645 phone number 0 0 users reported that they have successfully reached Jade Bloom by calling +1 (844) 787-3645 phone number Click down if you have unsuccessfully reached Jade Bloom by calling +1 (844) 787-3645 phone number 0 0 users reported that they have UNsuccessfully reached Jade Bloom by calling +1 (844) 787-3645 phone number
  3. Jade Bloom emails
  4. Jade Bloom address
    12300 S. 380 W. № 101, Draper, Utah, 84020, United States
  5. Jade Bloom social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Jade Bloom Category
Jade Bloom is ranked 687 among 1606 companies in the Online Shopping category

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