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JC Penney

JC Penney review: stafford men's underwear 8

S
Author of the review
2:17 pm EDT
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I have purchased Stafford underwear both briefs and t-shirts for the late 20 years with no problems. The last two times I ordered two packs of each and the quality has been hideous. I don't mind paying for good merchandise and these have fallen apart or had holes in them and the briefs all stretched on first wash. I will be glad to contact Stafford directly if you will give me an email address. The first time I contributed it to a bad lot but secound time and same mess is not acceptable as much as we pay for them. Please advise where I need to direct my complaint.

Thank You

Sally Wanna
[protected]@yahoo.com

8 comments
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Falcons4ever
US
Sep 27, 2018 8:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've worn Stafford briefs for over 35 years and they've been great. I just bought a dozen new ones and sadly found out that they have changed the leg band fabric so that they stretch out about 2 or 3 inches in a few hours until everything is hanging out. Must be made with Chinese quality now. I sure won't be buying anymore.

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Carl Fowler
US
Sep 19, 2021 1:30 pm EDT

I have found the same problem. Used to love there underwear. Now cant use them

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Mark Leon
US
Nov 24, 2018 6:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have switched to stafford underwear and T-shirt’s within the last year, I honestly like them very much. But the waistband is coming apart, while the rest of the underwear is still good. I didn’t complain when there were mediums in my large packages. Can we complain directly to stafford?

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perb
US
Mar 21, 2019 3:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased a pack of 4 Stafford white classic fit t-shirts premium performance heavyweight on 2/20/19 and exchanged the size on 2/25/19. After being washed once, the neck band has separated from the shirt. Very disappointed. Since they have been washed and worn are we able to return them to the store? If not, how do we get our money back?

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Mickey1957
US
Mar 08, 2020 12:52 pm EDT

What happened to these boxers. I've worn Stafford for many years and loved them. Now the are cheaply made and roll up at the waist band like a rubber band. I won't be buying them anymore.

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Rick Coleman
US
Jun 22, 2022 10:17 am EDT

Wednesday, June 22, 2022 @ 10:17am EDST

For 40 years I have bought the Stafford line of Men's underwear, but no more. I have been buying the tall size of Crew Neck T-Shirts (even though I'm not tall) so I wouldn't have to constantly re-tuck the T-Shirt below my belt line. I loved the quality and long length. This year (Spring of 2022), I bought the same item, and it is half the weight, and not as long. The T-shirt rides up above my belt line when I sit down or bend over. I'm constantly having to re-tuck my T-shirt below my belt line (even though it is sold as long length), and the warmth and wear are just not there with the much lighter weight of material. Stafford has kept the price up high, even though the quality has substantially decreased. You have lost 2 customers forever (Me and my Son-in-Law). It is too late to woo us back, now that we've been sold cheap crap for a high price, and are not willing to purchase ever again. Stafford is going the way of Sears, who pulled the same crap on customers, and thereby lost their business and trust. If you are going to sell cheap merchandise, then substantially lower the price. How unworthy of such a great product. -A customer you have driven away.

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Charles Oaks
US
Nov 01, 2022 9:23 pm EDT

I used to purchase the Stafford tee shirt with the 1 inch collar what a great shirt I can no longer find them . The collar on the Tee shirts now are bad for rolling up in the front after several times washing them .It is evident they don’t follow up on the endurance and quality of the shirts. Charles Oaks Davisburg Mich cmoaks07 @gmail.com

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InTheJohn
US
Mar 27, 2024 9:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Have been using Stafford Tee's and Shorts for decades. Purchased two packs of Large briefs unbelievable they are not the same size. Putting one over the other it's shorter by close to an inch. Granted not much but in that area an inch is damn important! Having the same problem with the waist band rolling up and the legs stretching out.

  1. JC Penney Contacts

  2. JC Penney phone numbers
    +1 (800) 322-1189
    +1 (800) 322-1189
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  4. JC Penney address
    6501 Legacy Dr., Plano, Connecticut, 75024-3612, United States
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    Nov 20, 2024
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