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JollyChic.com

JollyChic.com review: extra payments 31

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Author of the review
2:10 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The company sent me some of my order and when I complained that I hadn't had the complete order, they sent it again. They also took the payment again . I can see in my PayPal account that I have had 6 payments taken from my account, to add insult to injury that expect me to pay to return the extra items.
As a compromise I have said that I will keep the two extra items that they sent but I expect to have the the $39 they also took, refunded to my account. I have emailed several times but they are unable to do anything about it.

31 comments
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Reviewer40799
Dec 29, 2015 10:27 pm EST

I ordered from Jolly Chic .com on December the 23rd, paid the extra shipping cost to have it within a few days and today on the 29th I find out that it is ready to be shipped. Very deceiving and not good business. I don't believe I will be ordering from them again

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couls84
GB
Sep 16, 2016 7:58 pm EDT

all sorted out very quickly by May. thank you

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Biju Eappen
US
Jul 08, 2017 11:42 pm EDT

I got delivery date between 2/7 to 5/7..I didn't get the product till today(9/7/2017) kindly let me inform the status..try to send as much as early.

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Chacha Queenzhy
US
Sep 08, 2017 12:18 pm EDT

Halo sis pesanan saya kapan sampai nya dengan no pesanan : IDI17082418103668652420 .. Mohon pemberitahuan nya .. Kapan barang saya akan sampai ke indo makasih sis

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TINA678
ID
Aug 20, 2018 11:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

im buy trench coat but its very bad, i dont now how this real pict very good,

but now i look a coat very bad, material not appropriate in real pict.. so sad

i m disappointed

so i lose Rp 220.000, 00

huffftttttt...

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Jafar jafar
SA
Aug 21, 2018 12:16 am EDT

Refund

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Mohamed Zeglam
US
Sep 01, 2018 3:45 pm EDT

I promise I will never buy any stuff from you, just deliver my items or return back my money! This is the fifth wk! My items stuck in Sengapore since 10 Nov.
I payed for the delivery, I am not the one who should do that!

Respect your customers please in order to grow and become a large company

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Ki Kyo
US
Sep 01, 2018 10:27 pm EDT

Tracking # [protected]
I am complaning about my order item. It is more than two weeks. Since i made my order but up until now i dint receive any update. About the delivery date.

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elisabeth CI
US
Sep 11, 2018 2:07 am EDT

Jolly chic, i can't used paypal? Please tell me how i can to use paypal. thank you

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Mk Fahim
US
Sep 11, 2018 3:24 am EDT

i didn't receive my package.. I am from kuwait... plz help me my mobile no. is +[protected]

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Liza del Mundo Al-Adwan
BH
Sep 18, 2018 8:02 am EDT

1) The item" Detergent Versatile Professional Practial Detergent tool" did not arrive with my order number . [protected], it is missing in the box. Please advise regarding this matter urgently.

2) The jewellry rack's stand is broken.

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Mwanamvua Juma
US
Sep 18, 2018 10:50 am EDT

Gdafternoon why do i get email from jollychic yet i unscribe bt keeps receiving them i hv tried everything bt i cant unscribe from newletter

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ITZ__ME
US
Sep 18, 2018 11:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

9 Sept 2018
I needed to cancel my order beacause the shipping date is the dates I will be out of the country and When I called they told me That it will be handled in 24-48 hours and my flight is in 6 hours and it was dissaponting.

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Chacha Queenzhy
US
Sep 18, 2018 12:42 pm EDT

Halo sis pesanan saya kapan sampai nya dengan no pesanan : IDI17082418103668652420 .. Mohon pemberitahuan nya .. Kapan barang saya akan sampai ke indo makasih sis

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Dian Edianingsih
US
Sep 18, 2018 10:18 pm EDT

Saya memesan barang sejak bulan Juli 2017, tapi sampai sekarang belum sampai. Saya mendapatkan pemberitahuan berupa SMS dari pihak JolyChic seperti yang telah terlampir. Saya menghubungi J&T Express, tapi kata mereka pesanan saya belum terlacak. Saya mohon penjelesannya.

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Nurjami Sugiharto
US
Sep 19, 2018 3:54 am EDT

hi my name nurjami no order JL0000006692 is expected to date [protected]. But until now the goods have not arrived

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Biju Eappen
US
Oct 22, 2018 1:39 am EDT

I booked a I phone case from your site on 24/6/2017. I got the date of delivery between 2/7 to 5/7 /2017.But till today no information regarding the product. Kindly give a intimation regarding my query.order number is
A17062503395665213860

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حسان أبو حمدان
SA
Oct 22, 2018 5:39 am EDT

استرجاع

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badr baghlaf
SA
Oct 22, 2018 7:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

dear jollychic today I received my order 21/6/2017 my clothes are to big and I want my mony back and how I can recovery the order ...thanks

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ovvay
SA
Oct 22, 2018 2:02 pm EDT

hi good evening i like to ask when i recieve my order i make massage on the jollychic website but they didnt respond it im waiting long time before i talk to them...
they said on thursday but until now i didnt recieve any call from them...

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Nura Shahid
SA
Oct 22, 2018 5:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I got the wrong product.
I ordered the women's necklace large teardrop rhinestone product in gold and not silver, but received silver
Change it or I am seriously going to take an action
Check out the number of my order:
[protected]
This is very careless of you people, what on earth should I do now?

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Umama
US
Oct 23, 2018 4:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My order is A17061110062203710760.i order on 11 of june.but today is 24 of june.i send many msg to jollychic and also naqel but no response i read that the order before 14 will be handled over the customers before eid.so strange.its a big comapny vut service is not good.tell me about this.i want my order today because tomorrow is eid

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Hareb
US
Oct 27, 2018 1:45 pm EDT

I had ordered and did not receive the whole order

ARM1706041134182156901

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Raghad Yaser Hussein Shibli
US
Oct 31, 2018 6:58 pm EDT

ترجيع الطلب لعدم توفر المقاس المناسب..وعدم الرغبه به

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Aleenah10
US
Nov 12, 2018 6:53 pm EST

I purchased shoes from jolly chic but no reply and they did take my money through my credit card. I didn't know when they going to contact and to track my order.. Its a totally a scam I'm going to post it and I hope no one will end like me.. So don't buy things in jolly chic...

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BoSs_Realy pe
US
Nov 12, 2018 7:30 pm EST

سماعاتي لاتعمل

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Angeline Dimaun
US
Nov 12, 2018 11:05 pm EST

until now its not coming.some of it i need to wear in a coming occasion.can i cancell my order?so that i can order in other store

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couls84
GB
Nov 14, 2018 7:42 am EST

placed my order B201608290444251835 29 august
8th september informed a refund had been refunded for 3 items not available
a total of $40.97 refunded only it has not been refunded
and i have not received either . not happy

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nurfina
US
Nov 20, 2018 1:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

good day sir, i have a complain regarding the dress ( color blue); mother and daughther dress .i just received the dress for a daughther. Pls send to the pair.Thankyou

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Marvelyn1
AE
Nov 20, 2018 5:37 am EST

Hi,
I returned an item and requested a refund but until now the refund money was not yet in my account. I called the customer service and they provide me the reference# [protected] in which they are saying that it was already transferred but until now its not yet in my account. Please fix this.

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Mary Gold Altares
US
Nov 20, 2018 6:19 am EST

hi good am i just want to ask how to make a access in jollychic because i connot log in

  1. JollyChic.com Contacts

  2. JollyChic.com phone numbers
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    53%
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    Indonesia
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    USA and Canada
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    Australia
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    United Kingdom
    +86 57 187 209 378
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    +965 22 200 089
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    10%
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    International & Kuwait
    +962 791 773 000
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    30%
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    Jordan
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    32%
    Confidence score
    Saudi Arabia
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  3. JollyChic.com emails
  4. JollyChic.com address
    2 Xiangmao Road, Buliding1, Floor 3, Hangzhou, China
  5. JollyChic.com social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
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