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1.1 4 Reviews 164 Complaints
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Kellogg's Complaints 164

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W
2:52 pm EDT
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Kellogg's Absolutely tasteless. Never tasted anything this bad.

Bought 2 boxes of Honey Smacks a few weeks ago. First one we opened, and it was awful so I threw it out. Opened the second box thinking the first one may have been a bad make. This one was just as bad. Coating was very week and nothing like what I remember it tasting like. 10-12 dollars wasted and really disappointed in it. Few years ago I bought Raision Brand and it was the same, awful tasting. Maybe we are trying different formulas? Not ever going to buy those again and hesitant buying Kellogg name brand. Box markings were: APR 18 2024 with VAC L 08 23:24 . All I can add is...YUCK>

Desired outcome: Do not have any receipts but be nice to reimburse in some way.

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Y
12:53 am EDT

Kellogg's All kellogg's with bioengineered food ingredients.

Your products with bio-engineered food ingredients are making my family and myself sick. We will no longer purchase your products...But we will personally right the word "Poison" with a large black sharpie on the first box on all your products on the shelves of every store we go in to buy food... Along with a bunch of our friends we are starting a movement against your company. We are hoping that the store will reclaim this product back to you or just quit ordering your product because of the loss in inventory... Nobody will buy food with poison written on the box... I wonder if I can get my 300000+ Youtubers to follow my lead. This might be fun! Start offering money for the photos of your products trashed... hummmm... Game on!

Desired outcome: Stop putting bio-engineered food ingredients in the food!

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L
12:47 pm EDT

Kellogg's Kelloggs toasteds harvest wheat 8oz

Hi,

We go through these crackers 2/3 boxes a week. We have noticed for some time

the taste varies from tasteless to flavorful. I have pics of boxes ups code & the

difference in sleeves associated with the box. I didn’t document dates, time of day, exact location. It’s a fact there’s a difference in taste of these particular crackers. Walmart & Dierbergs are the two grocery stores are likely the stores of choice. Occasionally we visit Schnucks 45 Gravois Bluff Plaza Dr, Fenton MO 63026.

Respectfully,

Leo Biermann

Desired outcome: Minimum 6 complimentary 8oz boxes of Kellogg Wheat Thins.*** The outrageous price for each price leads one to start lookingelsewhere.

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C
4:08 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear Sir/Madam I am writing to let you know that almost 2 weeks I was going on holiday with my husband on a cruise. At 7.30 am I had my cereal before we left for Southampton as I am diabetic type 2. I have to eat in order to take my medication. On chewing a red berry, my bottom tooth, on the right of my mouth, cracked. It took the top layer of my tooth...

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M
12:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kellogg's Your club crackers

Use to be our favorites..but past year every single box half the crackers are totally smash.. and not just happen to me.. my daughters and daughters in law say same thing. Obviously its the way its being packaged. You think a company this big would make better improvement. Also, my friend volunteers at A soup kitchen and funny she told us recently We stopped buying Kelloggs club crackers as their always smash! And its not how we are handling the box..Along with her.. we have switch and now buy Premium Saltine crackers.

Desired outcome: Just speaking our minds.. I don't want refund or coupons

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S
12:27 pm EDT
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Kellogg's Toaster Strudel - Cinnamon Roll (12 Pack)

On Monday 10/10/23 I purchased a Toaster Strudel - Cinnamon Roll (Value Pack - 12 strudels) from the Giant Grocery located at 550 Centerville Rd Lancaster, PA 17601 for $6.99. They were taken home and placed in the freezer. Upon opening the box up at 8:00 am on 10/11/23 for my daughter (who loves these and eats them before school every morning) I put two of the strudels in the toaster and started it. When I went to retrieve the icing packets from the box I found that there were none. I pulled out all the strudels and found that there were maybe six packets but they were completely destroyed and squished open on the inside of the box. I took photos which are attached. One previous time we had an issue with less than the required frosting packets but this time I had no usable packets. I'm uncertain under these circumstances if I return them to store or contact Kellogg's

Desired outcome: Replacement or refund. Coupon is sufficient. They will be replaced for more.

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E
5:18 pm EDT

Kellogg's Special K Fruit & Yogart

I know things happen in manufacturing but I have bought this cereal for a very long time. I don’t know if you’re trying to cut corners but last few times I bought it there has NOT been any yogurt clusters, NONE. Name brand cereal is very expensive. This false advertisement too. If you continue to do this I’ll buy a different brand.

You will lose a loyal customer. Thank you

Desired outcome: More YOGURT CLUSTERS PLEASE!!!

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T
11:33 am EDT
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Kellogg's Frosted strawberry pop tarts

The quality of this product has really gone down. The pastries are now too soft and soggy and appear damp, When p[aced in the toaster they slump over and stick to the wire guides inside. They then cannot be removed because they are bent over and stuck to the inside of the toaster, making a huge mess to clean out. The pastry never gets toasted or brown. Also, the "frosting" is now just a damp, thin coating that is discolored and missing in many places. The last two boxes I purchased had the pastries stuck together and had to be pried apart with a knife, damaging them both to the point they could not be put in the toaster.

This product is also guilty of wasteful packaging. The box holding 8 Pop Tarts is easily big enough to hold 12 or more.

I am not purchasing any more of this brand, and will try some of the others available in the market.

Desired outcome: Improve the quality and packaging of this product to where it was in the past.

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P
9:35 am EDT

Kellogg's Corn flakes

I purchased a family size 18oz box of Corn Flakes about [protected]

When I poured a bowl the first day I thought they tasted stale, the next day I poured a bowl and a foreign object fell out of box, I have no idea what it is it looked like a triangle piece of clay very hard measuring about a inch-inch and one half in size! I have a picture if needed!

Desired outcome: I would like a response as to what the object is.I also would appreciate a refund!

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B
10:45 am EDT

Kellogg's Froot loops with/marshmallows

Have been buying Kellogs products for more than 50 years now, and Froot Loops for the last 10 years. However, the last two (2) Family Size boxes purchased from Walmart in Wareham, MA (July 2023) have been terrible and have thrown both boxes away! Firstly, all of the marshmallows are stale (soft not crunchy) and do not have any taste to them. Secondly the Froot Loops themselves seem to be crunchy however they do not have much taste (no fruit taste) to them as was with previous products we have had. At nearly $7 /box, that is a lot of money to have to throw away!

Info on the top of the last box is: May 08 2024, KWA 1058 14 :19

Desired outcome: Be compensated for the two boxes thrown away!

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A
2:39 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Kellogg's Nutri-grain

I was eating my breakfast just like every other morning, on the 1/8/2023, when I bit down on a rock solid miniature piece of Nutri-Grain and lost two teeth which hurt like hell as the teeth snapped off at the gum line. Ideally I would like to receive some compensation for the pain and dental bills caused by your product. Also I would like better regulations to ensure that this doesn't happen to someone else.

Desired outcome: I would like compensation for the pain caused by your product and also for the loss of work and dental bills caused

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C
4:18 pm EDT
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Kellogg's Frosted mini wheats

Purchased box of giant sized (29.5 oz.)Frosted Mini Wheats from Safeway in King City, Oregon on July 16, 2023. When opened and poured in the bowl it was obvious that the cereal was a darker brown than usual and smelled and tasted somewhat like burnt toast making it inedible. See picture below.

Will be requesting refund.

Sincerely,

Curt Kandra

14100 SW 98th Ct.

Tigard, OR 97224

[protected]

Desired outcome: Please refund cost of product. Recall remaining product for quality control.

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R
9:55 am EDT

Kellogg's Frosted Flakes

This is the 5th box I have bought where I bite down on a big clump of something within the cereal. I few clumps where so hard that my crown broke loose. I was in the store yesterday and was going to purchase another box and my daughter said not to because she experienced the same thing and we just end up throwing the box away. The 5 boxes came from different store in FL.

Desired outcome: reimburse my boxes and changed whatever happened to cause this issue.

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9:46 pm EDT
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Kellogg's Kelloggs special k fruit and yogurt

I purchased a box of kelloggs special k fruit and yogurt from Tru Value Trinidad on Sunday 2nd July, 2023 at around 1pm and got alot of weeble worst of all the product hasn't reached expiry date yet which is August 4th 2023 . I was really looking forward to have a healthy dinner after work as I began to open the pack there we was a weeble and thats when I realized.

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S
7:36 am EDT

Kellogg's Raisin bran crunch

I got a family sized box of raisin bran crunch and the inner bag is definitely not family sized as seen in the photo. It was bought on 10 June 2023 at the Angola, Indiana Walmart. I would like at the very least an apology from Kelloggs for this mistake. I paid for a certain item, and what I got was not what I paid for. This is by no means the fault of the store I bought it from.

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K
6:40 am EDT

Kellogg's PRINGLES Cheddar & Sour Cream UPC# [protected] $2.24

As a disabled senior Veteran going through some health issues, I treated myself to a can of Pringles and was disappointed enough to contact your office for resolution of my purchase and your inferior product.

This purchase was made at WALMART in Glenolden, Pa Store # 05495

I can see a few chips broken during the shipping out of the warehouse and onto the shelves for consumers at stores but to HAVE THE WHOLE CAN OF ONLY CRUSHED chips is quite unacceptable in quality control for my money.

Desired outcome: I would like the fair consideration of:A refund A replacement can or two mailed to my home in good faith from Kellogg 436 Laurel Avenue, Aldan, PA 19018Please and thank you

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M
3:44 pm EDT
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Kellogg's Eggo waffles

Would like to complain about the last box of 24 waffles more than half of them were so damaged we could not eat them. They were half size in shape. There were no square lines in most and the taste was not the same. Some were soggy and just not right. They would not toast right. They would not get crispy like they are supposed to they most of tho came out all soggy and limp

Desired outcome: Would like another box or coupon for more. This is the only breakfast food my husband can eat

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Update by Marla Troyer
Jun 01, 2023 3:45 pm EDT

Most of the time happy with your product

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E
5:07 pm EDT

Kellogg's kellogg's corn flakes

The change you made to the manufacturing of regular cornflakes is amazingly ignorant. Do you not realize the importance of texture in the taste and consumer experience. I have been a loyal consumer for Kellogg's corn flakes for 75 year and a few months ago I notices the flakes were thinner and became soggy immediately when cold milk was poured into the bowl. Oh well, not the first time that a big brand has shot itself in the foot by changing its recipe. I am now buying other brands. Incidentally, when I worked as a consultant for you back in the 1980's I did advise you that a big box and waxed paper bag would not work in the humid tropics, and that you should introduce a single serving package and metal film bag to retain the crispness. It took a few years for this to be adopted.

Sincerely, Andrew Watson, Ph.D.

Desired outcome: Not my problem, sales will tell you all you need to know

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S
10:35 am EDT

Kellogg's Kellogg’s Special K Red Berries Cereal

I purchased several weeks ago the above cereal from Walmart. It contained very little strawberries. I am diabetic and I am only allowed cereal once a week or so. This is my favorite cereal and I was very disappointed at the amount of strawberries. I understand that a fluke with the making of the cereal is possible, but, this has never happen before. I’ve been eating this cereal since it first came out.

Respectfully,

C. Butler

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F
2:18 pm EDT

Kellogg's Zesta saltines

Opened a new box of Kelloggs Zesta Saltiness O4/03/2023. Opened a sealed individual wrapper. The first cracker had a strong chemical taste that overpowered the Blue Chesse i added to cracker. My wife then took a second cracker when I asked her to taste only the cracker. She said same thing...CHEMICAL taste. Unable to identify the tastes...SORTA LIKE SHAVING CREAM.

The taste lingered in my mouth like 10 mins. The package even had an odd smell.

Im very tempted to send out for evaluation.

*if anyone else has a SIMILAR COMPLAINT please contact me at [protected]@yahoo.com

Put "Zesta" in subject line.

Sending to Kelloggs doesn't seem to be in my best interest.

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About Kellogg's

Screenshot Kellogg's
Kellogg's is a multinational food manufacturing company known for its cereal and convenience foods, including famous brands like Corn Flakes, Frosted Flakes, and Rice Krispies. They offer a variety of breakfast products and snacks, catering to diverse dietary needs and preferences. Their services include consumer food products available in grocery stores and online retail.
How to file a complaint about Kellogg's?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Kellogg's in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Kellogg's. Include key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about Kellogg's on ComplaintsBoard.com. Remember to focus on the company's business category and use simple language throughout the process.

Overview of Kellogg's complaint handling

Kellogg's reviews first appeared on Complaints Board on Jan 30, 2007. The latest review Mixed Feelings About Kellogg's Products was posted on May 22, 2024. The latest complaint store manager was resolved on Mar 22, 2010. Kellogg's has an average consumer rating of 1 stars from 168 reviews. Kellogg's has resolved 4 complaints.
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  1. Kellogg's Contacts

  2. Kellogg's phone numbers
    +1 (800) 962-1413
    +1 (800) 962-1413
    Click up if you have successfully reached Kellogg's by calling +1 (800) 962-1413 phone number 0 0 users reported that they have successfully reached Kellogg's by calling +1 (800) 962-1413 phone number Click down if you have unsuccessfully reached Kellogg's by calling +1 (800) 962-1413 phone number 0 0 users reported that they have UNsuccessfully reached Kellogg's by calling +1 (800) 962-1413 phone number
  3. Kellogg's emails
  4. Kellogg's address
    1 Kellogg Sq, Battle Creek, Michigan, 49016, United States
  5. Kellogg's social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Kellogg's Category
Kellogg's is ranked 17 among 22 companies in the Snack Foods category

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