I purchased this fridge 7 years ago and my sister also bought the same fridge.
The model is Kenmore Elite model #795.51863.611
My sister's fridge went out about 3 months ago, and my fridge went out last week. After talking to my sister, she said the compressor was the problem according to the repair man's inspection. when I called the repair man for my fridge, he said it was the compressor also. He recommended I get the compressor since it's still under warranty, sell it and buy a new fridge. I never thought a fridge would be considered a throw away item, but I will never buy this brand ever again. After much reading about this fridge, everyone has a problem with the compressor. It is highly unlikely that everyone has the same problem, so I have to say it is the company making the fridge or the part that's a problem.
Sears and Kenmore Elite needs to make this right. I will make sure everyone on social media knows not to buy from Sears, and never ever buy a Kenmore, or any other name associated with the Kenmore brand.
This is truly BAD BUSINESS!
Claimed loss: $1500.00
Desired outcome: REFUND