Kenny Thomas Olathe Toyota’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
My Toyota Prius got its catalytic converter stolen and it can't be driven without it
My Toyota Prius got its catalytic converter stolen and it can't be driven without it. I found the part online at Kenny Thomas Olathe Toyota for a good price and ordered it on 08/09/2022. They took my money right away. But then, they called me days later to say that the part was not actually in-stock and was backordered. I told them that they already took my money and they said I could cancel the order but then I would lose my place in line. They also said that the part is on backorder all across the country. I decided to wait because I really need the part. They charged me $1,981.33 USD, which includes shipping, handling, and taxes. The part is still being advertised as in-stock, so I feel like I got ripped off by Toyota and this dealership. It's now 08/16/2022 and I still don't know when (or if) the part will arrive.
Kenny Thomas Olathe Toyota Complaints 2
I bought some Toyota parts from Olathe Toyota's website last month
I bought some Toyota parts from Olathe Toyota's website last month. I sent back a cabin air filter on September 15th, but they say they gave me a refund of $31.29 on my credit card. I've talked to them and my credit card company, but I haven't seen any refund yet. I've tried to get this fixed a bunch of times, but they haven't done anything about it.
I had a problem with registration fees, just like someone else here
I had a problem with registration fees, just like someone else here. The sales guy and the finance officer lied to us. When we first talked about the fees, they said they would be paid by the dealership the first time and included in our down payment. Even when we were signing the contracts and discussing the fees with the finance officer, they said the same thing when I asked about the amount. Our down payment was $1000, and we traded in a car worth $400. I thought we would only pay another $600 out of pocket. But when they said we had to pay $1000 out of pocket, and it showed up as $1400, I asked about it. They could have been honest and said we were just paying the required down payment and the trade-in value would be added. But instead, they stuck to their lie. They said it was for the registration fees and told me to sign here to acknowledge it. So we did. Later, they called and said our plates were ready and we owed them $400+ for reimbursement of registration fees. We asked about it and said we paid those fees initially with our down payment. They said they don't do that and suddenly got really rude and said we didn't understand our contract. We said we were never told about reimbursement, even when we asked about the down payment. But the sales guy said we didn't understand what we were signing and it was our fault. My wife was then yelled at for several minutes because the person she was talking to got defensive about being caught in a lie. I didn't like the way we were treated and I didn't like being told we were stupid and didn't understand something when we were lied to.
Is Kenny Thomas Olathe Toyota Legit?
Kenny Thomas Olathe Toyota earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Kenny Thomas Olathe Toyota. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Kenny Thomas Olathe Toyota has registered the domain name for olathetoyota.com for more than one year, which may indicate stability and longevity.
Olathetoyota.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Olathetoyota.com you are considering visiting, which is associated with Kenny Thomas Olathe Toyota, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Kenny Thomas Olathe Toyota website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
About Kenny Thomas Olathe Toyota
At Kenny Thomas Olathe Toyota, customers can expect to find a vast inventory of new and used Toyota vehicles, including popular models like the Camry, Corolla, RAV4, and Tacoma. The dealership also offers a range of financing options to help customers find the perfect vehicle that fits their budget.
In addition to its impressive selection of vehicles, Kenny Thomas Olathe Toyota is also known for its state-of-the-art service center. The dealership's team of certified technicians is equipped with the latest tools and technology to provide top-notch maintenance and repair services for all Toyota models.
Kenny Thomas Olathe Toyota is committed to providing a stress-free and enjoyable car-buying experience for its customers. The dealership's friendly and knowledgeable staff is always available to answer questions and provide guidance throughout the car-buying process.
Overall, Kenny Thomas Olathe Toyota is a top-notch dealership that offers exceptional customer service, a wide selection of vehicles, and top-quality maintenance and repair services. Whether you're in the market for a new or used Toyota, or need maintenance or repair services for your current vehicle, Kenny Thomas Olathe Toyota is the place to go.
Overview of Kenny Thomas Olathe Toyota complaint handling
-
Kenny Thomas Olathe Toyota Contacts
-
Kenny Thomas Olathe Toyota phone numbers+1 (913) 780-9919+1 (913) 780-9919Click up if you have successfully reached Kenny Thomas Olathe Toyota by calling +1 (913) 780-9919 phone number 0 0 users reported that they have successfully reached Kenny Thomas Olathe Toyota by calling +1 (913) 780-9919 phone number Click down if you have unsuccessfully reached Kenny Thomas Olathe Toyota by calling +1 (913) 780-9919 phone number 0 0 users reported that they have UNsuccessfully reached Kenny Thomas Olathe Toyota by calling +1 (913) 780-9919 phone number
-
Kenny Thomas Olathe Toyota address685 N Rawhide Dr, Olathe, Kansas, 66061-3688, United States
-
Kenny Thomas Olathe Toyota social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!