KFC
Reviews and Complaints

i bought a family feast from Kfc on fairy springs in rotorua (22.04.09) i took a few bites from my chicken only to discover that the chicken was half cooked, all 10 pieces of chicken were half cooked. now me being three months pregnant and hungry was very angry and thinking that this could harm the baby i took the chicken back and the boy that served me was very apologetic and offered to give me more chicken. while he went of to get my chicken, what looked like the shift manager came around the corner looked at me and gave me a very ugly look i got the chicken but by the time i got home with it i was feeling very sick and did'nt even want to touch it, i ended up hugging the toilet, vommiting for the night and the next day i dont think i could ever eat kfc again

I had a twister at kfc Roma street on Saturday 20th September 2008 approx 5.45pm from which i have spent the last 3 days in bed as sick as i've ever been from food poisoning.

Yes i agree that kfc uk is awesome... But kfc roma street, brisbane, australia is terrible... I dunno if it has somethig to do with the unemployment rate of what? But there arrogant... Including the manager... Maybe he teaches them.. I dunnno ! I give kfc uk 9/10 kfc rs 7/10 kfc usa 8/10

Kfc australia 4/10 and kfc roma street - 10/10

please kentucky get your act together in respect of your staff in your coleraine co londonderry branch.They have two speeds SLOW and STOP. Surely with unemployment levels the way they are you should have no problem getting staff who want to work and get rid of those who do it as a way of passing the day.

I and family have been a regular customer of KFC in Russellville, AR. We do like the buffet & your chicken. It was in June of 08 my brother complained of unfriendly service. ( out of coffee, brother told the lady. She didn't know how to make the coffee, my brother attemped to explain, she told him to " tend to his own business." My brother is in his late 50's. ) That was very rude ! Not to mention not knowing how to run the coffee maker. Or just being lazy ?
I took my dad for father's day to KFC. 6/15/08. Same location Russellville, AR. 720 North Arkansas. About 7:30 pm. The buffet was almost out of tator salad, cole slaw, chicken, mashed tators, fried liver, fried okra, apple cobler, bananna pudding. Just to name off most of the bar. The girl working the bar, was not wanting to re-stock it. Talked another girl that was working the drive threw into switching. You think that stopped her mouth ? NO. My 89 yr. old dad went to get more okra. Was very nice about telling the girl the okra was out.. The girl said no more okra. Really.. I think several were to lazy to look in the freezer, & cook. The girl on drive threw kept running her mouth making smart comments to the customers.. Finelly I had enough.. I made some comments myself. I told the girls I was a paying customer, was tired of listening to the mouth, less mouth & more working to re-stock the bar, how the company was paying them to gossip & ### instead of doing their work !
Plus their was tables dirty, trash cans needed to be dumped.
I have had several bad experiences at the drive threw, of not getting my order correctly . Of all the employees on duty & not being able to full-fill the bar, and cleaniness. It is a shame !
If it wasn't for my dad liking to go, I would never come back.
Seems like law suits are a dime a dozen these days. I'm surprised someone hasn't filed & won a big amount for the way KFC treats their Paying customers..

that was the most racist ridiculous complaint i have ever read on this website. congratulations. most people at least try to have legitimate complaints. omg, they tried to get you to buy stuff in the restaurant by offering it to you? geez, i hope it isnt their policy or anything to try to upsell...oh wait, it is...

asian music as an issue, huh? personally i cant imagine a more offensive form of music to listen to than country, save rap, but many people insist on listening to that.

the pink chicken thing...
for them to actually do that would take a ridiculous amount of time... more likely they cooked a new piece of chicken then cut it open to make sure you wouldnt have any more issues with that piece.

KFC only focus on mass producion to the detriment of the quality. Futhermore, there are rumours that they use pork (swine) by products in the manufacturing (cooking) process.

At the dinner hour I went to Kentucky Fried Chicken on Silver Spring & Lovers Lane in Milwaukee to buy some guess what, chicken. Would you know that they didn't have chicken! not even the original chicken. Imagine, no chicken at dinner time at a chicken restaurant. Maybe the store was crowded, ah maybe not, there were no cars in the parking lot. I thought McDonald's was bad when they didn't have egg mcmuffin at breakfast time. Do you now have to call ahead for reservations at fast food restaurants...

Please do not place this on the web. This complaint will embarrass my wife.

My wife doesn’t know I submitted this complaint, she won’t forgive me. My wife is very soft spoken and just except the consequences coming her way. She’s the most loving person.
Dear Sir / Madam, for the past 7 years I’m bedridden and cannot walk and for this 7 years my wife were looking after me 24/7 and never complains. She will get up, get herself ready for the day, making breakfast for me and see that I’m washed and she will put the food together for the rest of the day especially for me. At 07h30 she leaves home for work in Midrand. Her day ends at the office at approximately at 17h00 but sometimes she will work till 18h00 or 18h30. She will get home at 19h00 or 19h30. Then her whole attention will be on me for about an hour. During this time she will be between the bedroom and the kitchen making dinner. My wife’s day ends at 23h00 or 23h30. Her days never end not even on weekends. During the week when my wife works I have a nurse looking after me but on weekends I do not have a nurse to look after me then my wife take over that function. For the past 4 to 6 years, my sickness took over the household.
On her way home my wife will stop at Kentucky Fried Chicken drive through in Centurion to buy us food on Tuesdays nights. Tuesdays is our quality time night when we spent together and then she will sit with me and enjoy all her programs on TV. She would buy extra food so that she does not need to make for me food the next day (the nurse eats out of the house). She would buy the following: 8 X Chicken pieces, 2 X Large Mash and Gravy, 1 X Large Gravy, 2 X Zingers, 4 X Small Loafs Bread and 2 to3 different Large Salads.

Sometimes you will find 1 X Large and 1 X Small Mash and Gravy and or only Gravy and 1 X small Mash and Gravy, 1 X Chicken piece not there. Sometimes she would replace the Chicken with Hot Chicken Wings and will be a shortfall of chicken in the box. The order will change every week given to my wife but she will pay the full amount as per above order. Every week she will complain to the cashiers or request to see the manager. As she complains they just pull their shoulders up and say if the order is not correct come back immediately.

Sir / Madam at 19h00 the Nurse looking after me, leaves the house once my wife arrives at home, my wife can not return back to Centurion to rectify the order from Pierre van Rynevelt. She cannot leave me alone I need constance supervision. She is the only bread winner in our house, we cannot drive up and down or pay extra time to the nurse to look after me while she short out the food she bought from KFC. Please help us in this matter.

H B

Have allways had very bad experiences. Say I will never go again, then some time later i give it another go cos I like the taste. Icompetent, run by ametuers, rude, insolent, filthy, uncaring, etc Chikens dont like them either and I like chikens so in future I definitely will not be going to a KFC and that is definately my last word.

I totally agree with your symptoms. Two nights ago me and my family ate KFC from Miranda in Sydney and my daughter after asked to stay at her grandmothers which I allowed. During the night I kept coming in and out of my sleep and because I've been through this quite a few years back I knew what was to come. Not long after I was running to the toilet vomitting and diarrhea. My partner woke up asking if I was alright saying he did'nt feel right. He too started vomitting and diarhea in our 2nd bathroom. All through my mind I was hoping my daughter at her Grands was ok. Through a long morning of that and a twisting knot in our stomachs, sweats and chills we continued through the next day. Early that morning we got a phone call that my daughter had been throwing up all through the night. She came home and recouperated. Later that night she said to me "Mummy, every-time I thought of chicken I kept throwing up" ... My poor daughter. I can't imagine what a child has to go through when it's hard for parent's to go through the same thing. My day off I spent the whold day and night in bed. Today I'm at work and still feel buggered from it all. I've rung the services to complain and they asked if I had a doctors certificate... dam buggers. I should of kept the spew and diarhea for them to check.

I went to KFC Store #L 367008, on 1-25-10. there was two girls at window playing around ..i think that was rude..i need my answer..i think it is terrible goofing around while working..

sam.

I went to KFC Store #L 367008, on 10-04-08, ordered 10pcs Meal special. The posted prize was $18.99.
When I get home the bucket had only 8 pcs of chicken.
kfc charged 19.27 for 10 pc meal special (before tax)and charged $1 extra for the corn, but the same corn is included in the meal package for $18.99.

I think it is a terrible dis honest service.

I deserve an answrer because I am gooffed.

George.

Comments
89 days ago by Bishop Carlucci And Kathleen [send email]
As we cautiously went back for the third time after being disgusted in our previous attempts we ordered a 6 piece box with one side. The drive through person said the order came with three biscusts. We reqested no thighs and were willing to pay the difference, we requested jelly and two forks. She had a snide little smile on her face and I thought something might be wrong. We blessed her anyway since the Bible says to bless those who curse you and believe me we were cursed that night. After the rediculous price of fifteen dollars we found no jelly for our biscuts, (which we really wanted), one fork and two of the biggest, fattest, greasiest thighs we have ever seen in our lives. As I put one in my hand the grease ran down my arm and as I attemtped to bite into it the grease ran out both corners of my mouth and down my arms. My wife tore the plastic bag it came in to place the greasy chicken and bones while we drove. Everything in the car became grease saturated and was dangerous driving at 65 mph. We attempted to discard some of the greasy bones and skin out the window and became concerned about the traffic behind us. We prayed the Lord would not let them slide on them. This is not a joke. My clothes will have to be discarded because Dawn couldn't get this grease out. We found 5 and a half pieces of chicken one of which was a tiny piece of a wing that must have come from a pigeon population. We never saw the mashed potatoes and gravy we ordered. Good thing I suppose, less grease to deal with. I tried hard as a Bishop to bless this person with the snide smile on her face. We give everyone three chances and this was our third totally disgusted visit to KFC and I might add, our last. This hurts my heart since I use to love KFC so much. If you don't fire the whole crew in Grovetown Georgia, you might lose the whole restaurant. The first two times when we pulled up to the window they took our order immediately and then we found ourselves stuck between two cars while traffic was backing up. We waited 15-20 minutes behind the car at the window and as we drove up they quickly took our money and waited another 20 minutes having been asked to move up and park to have the order brought to us. We waited five additional minutes and I went back in to get a refund. We finally got our money back and left. Seriously folks, you need to check out why the KFC in Grovetown Georgia continues to exist. With the grease from the chicken I could have filled up the oil in my car. It's not amazing that the parking lot there continues to be empty and people steer away from there.

If you are driving I-20 and get off for KFC in Grovetown, be cautious of the snide smiling girl at the window.

As we cautiously went back for the third time after being disgusted in our previous attempts we ordered a 6 piece box with one side. The drive through person said the order came with three biscusts. We reqested no thighs and were willing to pay the difference, we requested jelly and two forks. She had a snide little smile on her face and I thought something might be wrong. We blessed her anyway since the Bible says to bless those who curse you and believe me we were cursed that night. After the rediculous price of fifteen dollars we found no jelly for our biscuts, (which we really wanted), one fork and two of the biggest, fattest, greasiest thighs we have ever seen in our lives. As I put one in my hand the grease ran down my arm and as I attemtped to bite into it the grease ran out both corners of my mouth and down my arms. My wife tore the plastic bag it came in to place the greasy chicken and bones while we drove. Everything in the car became grease saturated and was dangerous driving at 65 mph. We attempted to discard some of the greasy bones and skin out the window and became concerned about the traffic behind us. We prayed the Lord would not let them slide on them. This is not a joke. My clothes will have to be discarded because Dawn couldn't get this grease out. We found 5 and a half pieces of chicken one of which was a tiny piece of a wing that must have come from a pigeon population. We never saw the mashed potatoes and gravy we ordered. Good thing I suppose, less grease to deal with. I tried hard as a Bishop to bless this person with the snide smile on her face. We give everyone three chances and this was our third totally disgusted visit to KFC and I might add, our last. This hurts my heart since I use to love KFC so much. If you don't fire the whole crew in Grovetown Georgia, you might lose the whole restaurant. The first two times when we pulled up to the window they took our order immediately and then we found ourselves stuck between two cars while traffic was backing up. We waited 15-20 minutes behind the car at the window and as we drove up they quickly took our money and waited another 20 minutes having been asked to move up and park to have the order brought to us. We waited five additional minutes and I went back in to get a refund. We finally got our money back and left. Seriously folks, you need to check out why the KFC in Grovetown Georgia continues to exist. With the grease from the chicken I could have filled up the oil in my car. It's not amazing that the parking lot there continues to be empty and people steer away from there.

If you are driving I-20 and get off for KFC in Grovetown, be cautious of the snide smiling girl at the window.

KFC IS SO [censor] [censor] THEM

I am from a town in the Waikato area called Huntly, my family and i love our KFC, but, every time we go get our Family meal dinner packs, the chicken is always dry (very dry) i dont want to stop buying KFC because of this, can you please do something about this! ohh another thing is ! the chicken pieces are getting smaller, can you cheack this out. Thank you

My husband went to KFC on West Pearce Blvd. in Wentzville, MO on January 7, 2014 and ordered a 10 piece bucket which according to the receipt is to contain 2 breast, 2 wings, 3 legs, and 3 thighs. So he comes home and we have 3 legs, 5 thighs, and 2 wings. When I called to speak with the manager instead of hearing me out she proceeds to say I was yelling at her, which would be impossible at this time as I have had the flu for the past 10 days and have a very sore throat, she proceeds to hang up on me when all I wanted to ask her to do was train her crew as to the difference between a breast and a thigh. I personally do not like the dark meat. All I can say if this is the way they treat their customers, it will be a very long time before I return to kfc. I find Lee's Chicken to be just as good and they have liver and gizzards every day that I may want them. This is not the first time this has happened and I will guarantee it will be the last.

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I have eaten their a number of times going through the drive through and not ONCE have i recived what i asked for.a number of times i have not recived my chips, i have orded a three peice feed and not recived 3 peices of chicken ... i am so over spending so much money on KFC and not getting what i want.

Food was not cooked through out and as a result suffered from food poising.

Like 2 weeks ago i stopped by kfc in redmond, wa. In dinner time and i was waiting for somebody to help me with my order and nobody helped me and i go outside and i saw a lady with a black shirt and a lot of tattoos on both arms. She was next to a white boy like 17 - 19 years old and they were smoking marijuana, when they saw me they went through the back door. I went back inside and the workers that i had seen outside came in laughing very loud and smelling terribly like marijuana. They tryed to take my order but i didn't accept their offer so i left the store immediately. They smelled so bad. That's a very bad review for kfc ! I am never going there again, im going to tell all my friends to not go there ever again to the redmond kfc, if this is one of your managers you have to do something about it ! Think about it thats a bad influence, just imagine that if it wasnt me seeing them and it was little kids, how bad that would be. - kate green