King & State review: LG Fridge

Trying get a working fridge that I paid over 3k for has been a horrendous experience. Imagine a family of 5 trying to go day to day without a functioning fridge.

My fridge stopped working back Oct 25. I called for service on Oct 31. Technician came by my place and after looking into it, mentioned that he needed to order parts. When called back few days later I was told to call the service company because he was just a technician doing service calls.

I called the service company and they told me to call King and State (the insurance providers). I called King and State they need to follow up with management as they don't know the parts are scheduled to arrive, but they have put in a service call for Dec 19.

That's over 2.5 months after my fridge stopped working. Which family can function without a fridge for that long.

When I called back for have the issue escalated the person hung up on me. That's some really [censored]ty customer service.

I don't think I'll ever go back with extended warranty ever. what a [censored] show.