Kixify
Reviews and Complaints

I purchased a pair of sneakers 2.5 months ago and the seller has not shipped them to me, the seller refuses to reply to emails or messages I paid $1600 US so this is not a small amount and in my option the seller is committing fraud. The payment was made through PayPal I have included some screen shots of the order including the sellers business name and email, the date of the transaction the description of the the item I purchased and the amount I paid please help me rectify this and stop this person from committing theft which is exactly what this is.

I bought air Jordan 11s closing ceremony's with my credit card and a few days later [protected]@gmail.com canceled my transaction, I later then got an email on [protected]@icloud.com that they fully refunded me due to a fault, but why I am complaining is that I have not gotten the shoes or my refund, they have stolen my money help please?!? Contact me at [protected] or [protected]@icloud.com thanks.

I order my shoes early thinking I got a good deal. I paid more for the shoes ordering from you guys. Rather than canceling my order I just went through with the order. But my experience with you guys has been horrible out of all my years shopping online this has to be the worst and I want answer. Never in my life have I ever had to go to this measures to get something I order

I had two shoes in my shopping cart trying to decide which one to get I decided to remove one of them in by the other I figured I'd wait till next week to buy the other shoe but this [censor] won't give me my money back and is talking about not sending me the shoes then he says he's going to send me my shoes but I don't want them I want my money back he said there's no returns I think it's [censor] because I haven't got it there is no return if I have no product you need to call me ASAP [protected]

I bought a pair of Jordans as a birthday present for my boyfriend and shoes arrived in a timely manner. Delivery was very quick and I was pretty impressed with that.
When my boyfriend tried on the shoes he said that they did not fit and were too small. That was strange because I ordered the correct size.

I contacted Kixify and asked for a replacement and they replied that they don't offer replacements, so then I asked for a refund and they said that they don't do refunds. I was not able to change anything and they were not interested in helping me. I was very disappointed and so was my boyfriend. I will not buy from Kixify again!

My account number is wchna757,

My account has been disabled because they said that I am selling fake product.

It is impossible since all of my product come from HKNIKE.

Although I provide every evidence to prove that my products are real. They just ignore it.

I ask them how they judge my product are fake, they have no explanation about it.

I have 12 transaction in their website and NONE of them said that my sneakers are fake and even half of them are willing to give me positive feedback

The staff handle my problem is call Greg

I have ordered a pair of shoes from www.kixify.com and after I paid they contacted me and said that they needed me to verify my order via phone. They asked for my phone number but I told that I did not have one. I lost my mobile phone and had only local one, but they said that they needed only mobile phone number. So then I asked them to cancel my order and they said that I'll get a refund within a week, but it is now over two weeks and I still haven't received anything! I want my money back!