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2.6 5 Complaints
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Kor Hair Complaints 5

ComplaintsBoard
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10:14 pm EST

Kor Hair I am complaining about my hair straitner

I perched my strainer in 2014 never had a problem with it. Know it brakes on me. I do want to do the warranty and come out that the web site no longer excites. I bought it because it was worth it cuz f the warranty.I do want to get another one but it was not cheap at all.

Desired outcome: I would like a new one to be sent to me free of charge . I was told that it was life time wrranty

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11:34 am EST

Kor Hair Straighteners - curling irons

Do not ever buy anything from kiosks. That's the lesson I learned. The kor salespeople use these with their bare hands. I bought one for my grand daughter only to find out that they get incredibly hot, and you have to use the glove that comes with them to prevent burning your hand. No one said anything about that. No demonstrators use gloves. And, of course, they wouldn't take it back. So unhappy.

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1:43 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Kor Hair Flat Iron

I purchased the straightener on a Tuesday. I used it to straighten my moms hair. She and i previously have only owned 2 in straighteners because we have thick, long hair. It worked ok, but it took about and hour and it wasn't perfectly straight. I had to run it over the same strands like 4 times to get it mostly straight, on the highest setting. Her hair still smelled burn and it still pulled even though it says it doesn't pull nor leave the burn smell. The next day her hair was semi wavy again. With our previous straightener we both could go 3 days without our hair becoming wavy. There is no return policy at the kiosk and if you contact the actual company they will tell you it is not their problem because they didn't get paid for your straightener, the kiosk did. I spent 140 dollars on this. I have purchased better straighteners for less than 80 at Sally's. I do not recommend this straightener to anyone. Do not waste your money. Get a chi from ulta for 90 bucks.

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Is Kor Hair Legit?

Kor Hair earns a trustworthiness rating of 93%

Highly recommended, but caution will not hurt.

Our conclusion: Kor Hair stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Kor Hair's reputation as a trustworthy leader in their field. Customers can rely on Kor Hair's services, assured they're dealing with a highly reputable and fully legitimate company.

Korhair.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Korhair.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
  • We detected that korhair.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • Kor Hair protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Kor Hair has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
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3:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kor Hair Kor Hair Wand

WOWWW! I can't believe I just got ripped off! This item is being sold everywhere online for $50-$70! This ISRAELI SOB at Willow Brook Mall approached me and kept pressuring me to curl my hair! I told him that I wasn't looking for anything for my hair and my hair is always straight and I never do much to it. I have very healthy, shiny, and strong hair! He kept curling my hair and telling me how safe this product is and blah blah blah (hustling!) He told me that he is giving me the best price at $150! (including tax). He told me I can bring it back and get my money back if I don't like it. He also told me this wand doesn't get as hot as a curling Iron. He curled my hair there and sold me one. . I brought it home and googled the item and found out that it gets MUCH HOTTER than an average curling iron! It's actually VERY DAMAGING to your hair. My hair has been FRIZZY since yesterday. I have NEVER HAD FRIZZ problem with my hair! He burnt my hair! I take out my receipt and notice that EVEN THOUGH HE STOOD THERE AND TOLD ME I CAN GET MY MONEY BACK, HE HAD STAMPED MY RECEIPT "NO REFUND, EXCHANGE ONLY"! WHAT A [censored]BAG! He then asked me if I was married! I said that I was; he asked if I was "HAPPILY" married! I said that I was very happy! I was stunned a bit! Then as I am about to walk away, he says.."let me give you my personal cell phone number..."! I said NO! I DON'T NEED YOUR PERSONAL CELL PHONE NUMBER, I AM MARRIED"! SLEAZEBAG!

Stay away from this guy and his stand. He is BALD with BLUE EYES! He is at Willow Brook and Galleria malls and god knows where else! IF you ever get approached by him or any of his people at that stand.. Feel free to say f*** OFF and walk away! I feel like he smoothly stuck his hand in my pocket and took $150 of my hard earned money! NO DIFFERENCE BETWEEN WHAT HE DID AND STEALING! He is a THIEF!

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Crystal Co
US
Mar 12, 2019 5:31 am EDT

I emailed the company regarding a warranty replacement they told me I needed to mail them a money order of $29.99 and the hair straightener back. They received the package(i have a tracking number) and they have not sent me back a replacement or my money back. I have emailed them and no response and I have tried calling but there is no answer.

J
J
Jeska_23
US
Jun 22, 2019 11:59 am EDT
Replying to comment of Crystal Co

Im on the same boat! Sent it last week and been reaching out to them on a daily. When i reached out to them asking about warranty they responded real quick now no response! [censored]!

T
T
Tioga16
DE
Apr 24, 2014 5:54 am EDT

Bought this straightener in Houston, Willowbrook Mall. Straightener always smells like burned hair and after six months it stopped working. I was asked to send 45 $ to get a new one. This is not, what I understand of a warranty. Totally disappointing

ComplaintsBoard
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8:13 pm EDT
Resolved
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I'm at the Galleria Mall (Houston, TX) and was pulled by a salesman selling hair straighteners from KOR PROFESSIONAL brand. I insist that I already have one and showed me my CHI iron and insisted it wasn't "100% ceramic plates". The straightener HE was using worked fine and did various things to my hair so I negotiated the from $220 down to 189. I thought...

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Overview of Kor Hair complaint handling

Kor Hair reviews first appeared on Complaints Board on Sep 13, 2011. The latest review I am complaining about my hair straitner was posted on Feb 25, 2022. The latest complaint Flat Iron was resolved on Apr 24, 2014. Kor Hair has an average consumer rating of 3 stars from 5 reviews. Kor Hair has resolved 2 complaints.
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  1. Kor Hair Contacts

  2. Kor Hair phone numbers
    +1 (877) 675-9759
    +1 (877) 675-9759
    Click up if you have successfully reached Kor Hair by calling +1 (877) 675-9759 phone number 0 0 users reported that they have successfully reached Kor Hair by calling +1 (877) 675-9759 phone number Click down if you have unsuccessfully reached Kor Hair by calling +1 (877) 675-9759 phone number 0 0 users reported that they have UNsuccessfully reached Kor Hair by calling +1 (877) 675-9759 phone number
  3. Kor Hair address
    8752 Westpark Drive, Houston, Texas, 77063, United States
  4. Kor Hair social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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