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KWS Windows

KWS Windows review: failed to honor our guarantee 45

R
Author of the review
1:28 pm EDT
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KWS have failed to support & honor their 5 year Guarantee.Just after 3years .
We have had problem after problem with their product, We have contacted them time after time but we just get no response, The Director Gerry o Sullivan has spoken to us in a disgusting & appauling manner, It was just a shame he didnt speak to us like that before we placed our order.We spent a large amount of money with this company and we are appauled in the way we have been treated .

Update by Roger JP
Aug 04, 2010 7:40 am EDT

Thank you for your comment ZRM, And for the votes.We have had the work inspected by many companies and they are appauled in the way O Sullivan has treated us as a family.We are still getting Quotes and will let you know the outcome. O Sullivan still has not got back to us.I have contacted the company that recommended them and they are deeply sorry.

Update by Roger JP
Oct 08, 2010 2:41 am EDT

We now have all are quotes and reports from all are companies, they all felt we have been let down with are so say 5 year guarantee, once again o sullivan has failed to make any attempt to contact us. trading standards are working with us over this matter. I guess zrn is in the same situation as we are. we have reported this company to the office of fair trading

Update by Roger JP
Dec 09, 2010 7:07 pm EST

Looks like someone else knows o sullivan like the same way I know him. I see your very popular not, with a complaint on this site called crystal clear windows. tut tut!

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45 comments
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Kevin007
derby, GB
Dec 19, 2014 9:01 am EST

If you have a issue with his new company you should create a new complaint on this site .

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Kevin007
derby, GB
Dec 19, 2014 9:10 am EST

With reference to trust mark, it maybe better to talk to them direct as I found out

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Builder from burton
US
Apr 25, 2015 12:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Update for you all he is now Ashbourne glass think he has finished ripping peploe off around burton now if anyone wishes to know where he lives I will be more than happy to let you know

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Kevin007
derby, GB
May 17, 2015 3:53 pm EDT

Yes ripped us off too

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Kevin007
derby, GB
Aug 10, 2019 6:06 pm EDT

Thanks for his address

  1. KWS Windows Contacts

  2. KWS Windows phone numbers
    +44 128 351 0200
    +44 128 351 0200
    Click up if you have successfully reached KWS Windows by calling +44 128 351 0200 phone number 0 0 users reported that they have successfully reached KWS Windows by calling +44 128 351 0200 phone number Click down if you have unsuccessfully reached KWS Windows by calling +44 128 351 0200 phone number 0 0 users reported that they have UNsuccessfully reached KWS Windows by calling +44 128 351 0200 phone number
  3. KWS Windows emails
  4. KWS Windows address
    Third Ave., Burton-upon-Trent, England, Staffordshire, DE142WD, United Kingdom
  5. KWS Windows social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024