Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Window and Door Installation KWS Windows
KWS Windows
Call
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
KWS Windows
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
KWS Windows Customer Service Phone, Email, Contacts

KWS Windows
Reviews and Complaints

www.kwschoices.co.uk

Learn how the rating is calculated

3.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

KWS Windows Complaints 2

How responsive is KWS Windows's customer service?

1 Resolved
1 Unresolved

Total complaints: 2

Resolved complaints: 1 (50%)

Unresolved complaints: 1 (50%)

Somewhere halfway 🌗
KWS Windows definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information KWS Windows needed to resolve them.
How is KWS Windows’s rated by homeowners?

KWS Windows’s earns a 3.0-star rating from 2 reviews, showing that the majority of homeowners are somewhat satisfied with their new windows and installation service.

  • All
  • Reviews only
  • Complaints only
  • Resolved
  • Unresolved
  • Replied by the business
  • Unreplied
  • With attachments

Keywords

contact director guarantee honor manner order problem product response support builder cheaper build damaged dream house front door opener poor quality scratched warranty window company
Sort by:
ComplaintsBoard
E
7:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

KWS Windows Poor quality, no warranty, horrible man

This so called window company was used by the builder who wrecked our hopes of our dream house. After changing our plans to achieve a cheaper build, - we didn't know this and carried on paying as we thought we had a contract - he then employed this company to supply windows. The windows are all of very poor quality, scratched and damaged. They have only...

Read full review of KWS Windows and 5 comments
5 Replies
More
Send message
Copy link
Report
ComplaintsBoard
R
1:28 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

KWS Windows failed to honor our guarantee

KWS have failed to support & honor their 5 year Guarantee.Just after 3years . We have had problem after problem with their product, We have contacted them time after time but we just get no response, The Director Gerry o Sullivan has spoken to us in a disgusting & appauling manner, It was just a shame he didnt speak to us like that before we placed our...

Read full review of KWS Windows and 45 comments
45 Replies
More
Send message
Copy link
Report

Is KWS Windows Legit?

KWS Windows earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: KWS Windows stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights KWS Windows's reputation as a trustworthy leader in their field. Customers can rely on KWS Windows's services, assured they're dealing with a highly reputable and fully legitimate company.

KWS Windows has claimed the domain name for kwschoices.co.uk for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Kwschoices.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Kwschoices.co.uk regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from KWS Windows.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the kwschoices.co.uk. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • The website belonging to KWS Windows has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

KWS Windows Reviews 0

Looks like KWS Windows has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent KWS Windows, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of KWS Windows complaint handling

KWS Windows reviews first appeared on Complaints Board on Mar 26, 2010. The latest review Poor quality, no warranty, horrible man was posted on Jul 18, 2012. The latest complaint failed to honor our guarantee was resolved on Mar 26, 2010. KWS Windows has an average consumer rating of 3 stars from 2 reviews. KWS Windows has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. KWS Windows Contacts

  2. KWS Windows phone numbers
    +44 128 351 0200
    +44 128 351 0200
    Click up if you have successfully reached KWS Windows by calling +44 128 351 0200 phone number 0 0 users reported that they have successfully reached KWS Windows by calling +44 128 351 0200 phone number Click down if you have unsuccessfully reached KWS Windows by calling +44 128 351 0200 phone number 0 0 users reported that they have UNsuccessfully reached KWS Windows by calling +44 128 351 0200 phone number
  3. KWS Windows emails
  4. KWS Windows address
    Third Ave., Burton-upon-Trent, England, Staffordshire, DE142WD, United Kingdom
  5. KWS Windows social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
KWS Windows Category
KWS Windows is ranked 118 among 213 companies in the Window and Door Installation category
#116 Renewal by Andersen - St. Louis Renewal by Andersen - St. Louis #117 1st Choice Windows and Siding 1st Choice Windows and Siding #118 KWS Windows KWS Windows #119 WindowTint.com WindowTint.com #120 Wheaton Door And Window Wheaton Door And Window

Recent comments about KWS Windows company

Poor quality, no warranty, horrible man
5
Hi We also suffered the same way with this company and we have put...
 failed to honor our guarantee
45
I agree with roger, we have had similar trouble with this company and...
KWS Windows Alternatives
Advanced Window Systems / awsdfw.com 1 review Homecraft 2 reviews Country Door 8 reviews Doors Plus Holdings 28 reviews DoorDash 199 reviews

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.