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Legacy Exteriors & Roofing Customer Service Phone, Email, Contacts

Legacy Exteriors & Roofing
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Legacy Exteriors & Roofing Complaints 2

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Legacy Exteriors & Roofing Legacy did our soffit, eaves, fascia and door in April

Legacy did our soffit, eaves, fascia and door in April. They came in July for the door only. They said we could cancel the rest because they didn't know when they could do it. The door was wrong size (4in not 6in). This caused many problems. The threshold is too short and tips forward when stepped on. It wasn't supported underneath and not insulated. We talked about building out brick molds for siding but they didn't do it. The caps were textured, not smooth like the rest of the house. We want a refund or correction. (Wrong door and bad work)

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Legacy Exteriors & Roofing We hired Legacy Exteriors in March for basement devlopment & additional work upstairs

We hired Legacy Exteriors in March for basement devlopment & additional work upstairs. We were talking to other contractors but timing, cost & obtaining permits was critical. The owner assured that he could complete the work in 3 weeks and that he would obtain the permits. Possession of our house was 2 weeks prior to move in. The owner said if it was a bit earlier, the work would be done before move in. We arranged this. The owner left town the day we got possession, no work started in the house until a week later. At move in, we had to put items in storage. Lots of issues occurred, including extremely poor workmanship, the drywall needed to be redone AFTER the painting was finished. The owner didn't check the work during the process. Aside from delays, we worried that permits were not filed. I asked the owner, he assured me and told me to stop micromanaging. When I mentioned the delays, he stopped responding for a week. In July, work still wasn't done & the owner stopped responding (July 8th). We then contacted the county & found that the building permit had never been applied for. Due to this, they didn't do the interim electrical inspection. I contacted the owner about this, no response. He continued to send workers, there was miscommunication as the owner wouldn't talk to us. We obtained permits ourselves, rectifying what didn't meet code. Again, we tried to advise the owner, he ignored us. No final walk through was done despite the owner being informed (by us & his worker) that there were deficiencies. He emailed his final invoice but refused to discuss the bill directly with us. He claims I didn't respect his personal boundaries & was overbearing but fails to acknowledge that his constant lack of response has created many errors and stress. Many have expressed concern with his "ghosting" behavior, as well as his own workers stating he does not communicate. He wants final payment yet has refused to check the work. The extra expenses we incurred due to his unprofessionalism exceeds $9,000.00.

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Is Legacy Exteriors & Roofing Legit?

Legacy Exteriors & Roofing earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Legacy Exteriors & Roofing to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Legacy Exteriors & Roofing is known for their high standards and safety. If you're thinking about dealing with Legacy Exteriors & Roofing, it's wise to check how they handle complaints.

A long registered date for legacyexteriorsandroofing.com can be seen as a positive aspect for Legacy Exteriors & Roofing as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Legacy Exteriors & Roofing's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Legacyexteriorsandroofing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Legacyexteriorsandroofing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a legacyexteriorsandroofing.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

However ComplaintsBoard has detected that:

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About Legacy Exteriors & Roofing

Screenshot Legacy Exteriors & Roofing
Legacy Exteriors & Roofing is a reputable and reliable roofing and exterior services company that has been serving the needs of homeowners and businesses in the greater Austin area for many years. With a team of highly skilled and experienced professionals, Legacy Exteriors & Roofing has built a solid reputation for delivering top-quality services that exceed the expectations of their clients.

At Legacy Exteriors & Roofing, the team understands that a roof is one of the most important components of a building, and that is why they take their work seriously. They offer a wide range of roofing services, including roof repair, replacement, and installation. Whether you need a new roof for your home or business, or you need to repair a damaged roof, Legacy Exteriors & Roofing has got you covered.

In addition to roofing services, Legacy Exteriors & Roofing also offers a variety of exterior services, including siding installation, window replacement, and gutter installation. They use only the highest quality materials and products to ensure that their clients receive the best possible results.

One of the things that sets Legacy Exteriors & Roofing apart from other roofing and exterior services companies is their commitment to customer satisfaction. They understand that every client has unique needs and preferences, and they work closely with each client to ensure that their needs are met. They also offer competitive pricing and flexible financing options to make their services accessible to everyone.

Overall, Legacy Exteriors & Roofing is a trusted and reliable company that provides top-quality roofing and exterior services to homeowners and businesses in the greater Austin area. With their commitment to customer satisfaction, attention to detail, and use of high-quality materials and products, they are the go-to company for all your roofing and exterior needs.

Overview of Legacy Exteriors & Roofing complaint handling

Legacy Exteriors & Roofing reviews first appeared on Complaints Board on Jun 9, 2023. The latest review Legacy did our soffit, eaves, fascia and door in April was posted on Jun 11, 2023. Legacy Exteriors & Roofing has an average consumer rating of 1 stars from 2 reviews. Legacy Exteriors & Roofing has resolved 0 complaints.
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  1. Legacy Exteriors & Roofing Contacts

  2. Legacy Exteriors & Roofing phone numbers
    +1 (780) 919-1010
    +1 (780) 919-1010
    Click up if you have successfully reached Legacy Exteriors & Roofing by calling +1 (780) 919-1010 phone number 0 0 users reported that they have successfully reached Legacy Exteriors & Roofing by calling +1 (780) 919-1010 phone number Click down if you have unsuccessfully reached Legacy Exteriors & Roofing by calling +1 (780) 919-1010 phone number 0 0 users reported that they have UNsuccessfully reached Legacy Exteriors & Roofing by calling +1 (780) 919-1010 phone number
  3. Legacy Exteriors & Roofing address
    2115 91 Ave NW, Edmonton, Alberta, T6P 1L1, Canada
  4. Legacy Exteriors & Roofing social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  6. View all Legacy Exteriors & Roofing contacts
Legacy Exteriors & Roofing Category
Legacy Exteriors & Roofing is ranked 427 among 471 companies in the Roofing category

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