Legend Auto’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with purchases.
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Legend Auto sold me a car with multiple issues and deceived me by threatening to report me to my bank if I wrote a negative review
Legend Auto sold me a car with multiple issues and deceived me by threatening to report me to my bank if I wrote a negative review.
Legend Auto Complaints 3
This dealership did not process the DMV paperwork correctly, and is now attempting to charge me registration fees
This dealership did not process the DMV paperwork correctly, and is now attempting to charge me registration fees. They sold me an unregistered car.
On November 12 at about 3:00 pm in the afternoon I purchased a Ford F-150 King Ranch at Legend Auto on Main Street in Anytown, USA
On November 12 at about 3:00 pm in the afternoon I purchased a Ford F-150 King Ranch at Legend Auto on Main Street in Anytown, USA. At the time of signing the paperwork 3-4 times I was told that I had 2 days to return the vehicle for any reason if I was not satisfied with my purchase. After 2 days on November 14th, I returned to Legend Auto to return the vehicle because I was not completely satisfied with my purchase. That day I spoke with the lot manager who shared with me that I had signed a waiver waiving my right to return the car. At no time was I told that I was waiving my right at the time I signed the documents which were in English. I trusted the staff who asked me to sign the purchase documents. I left the lot confident that I had 2 days to return the car.
On March 15th 2022 I purchased a black truck from Legend Auto
On March 15th 2022 I purchased a black truck from Legend Auto. After I signed, the vehicle failed on their own parking lot as I tried to drive it home. I had to drive home using the vehicle I was trading in. I was trading the old vehicle because the brakes were failing and did not want to put money into it but instead just trade for a new one. No one offered a vehicle to drive home. Luckily the truck had warranty. Therefore, Legend Auto sales, took it to the authorized dealership and they fixed it. When they told us the truck would take two weeks to be ready, they gave us a loaner in the meantime. After almost two weeks, we got the truck back. Seven days later the truck broke down again, same issue, same maintenance message on the dashboard. I called the dealer and they sent a tow truck to pick it up. Hours later, I showed up at the dealer. I asked to cancel the first loan or be able to make a switch of trucks. They ran the numbers with the bank and said we needed 8k down payment due to trade it net negative value and a bunch of other jargon that made no sense. The cost of both trucks was the exact same one. I only drove it 100 miles in less than a month. The rest of time, it sat at the dealership while they fixed it. I was then told that banks were closed already and they would call me next day to work things out with the bank and submit an application with Seattle credit union. They made it clear they do not work with that bank but they were willing to submit an app. Well, 12pm came by next day and no one called me. I had to call them to follow up. In the meantime, they promised a vehicle loan while they fixed the truck and so we drove home in a truck that we fell in love with. We wanted that loaned truck to be ours now. He promised and I quote "I won't leave you carless for as long as the truck is not working or needs to be fixed." Yet he took it away in 24 hours and I paid 8k to walk away with a truck because the first one was broken and they did not want to work.
Is Legend Auto Legit?
Legend Auto earns a trustworthiness rating of 87%
Highly reliable. Use their services with confidence, yet trust but verify.
Legendauto.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the legendauto.net. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Legend Auto protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Legend Auto has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Legend Auto
Overview of Legend Auto complaint handling
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Legend Auto Contacts
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Legend Auto phone numbers+1 (916) 979-1100+1 (916) 979-1100Click up if you have successfully reached Legend Auto by calling +1 (916) 979-1100 phone number 0 0 users reported that they have successfully reached Legend Auto by calling +1 (916) 979-1100 phone number Click down if you have unsuccessfully reached Legend Auto by calling +1 (916) 979-1100 phone number 0 0 users reported that they have UNsuccessfully reached Legend Auto by calling +1 (916) 979-1100 phone number
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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