Park Mazda’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with their purchases.
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I went to Park Mazda for a double oil change, but they made a mistake and now they won't give me a refund
I went to Park Mazda for a double oil change, but they made a mistake and now they won't give me a refund. The service manager was really unprofessional.
Park Mazda Complaints 3
April 24, I bought a car from Park Mazda for $13,350 in cash
April 24, I bought a car from Park Mazda for $13,350 in cash. The vehicle was in good working condition and had an AMVIC inspection. However, I have encountered some problems with the clutch and gear box within 60 days of purchase. These issues were already present when I bought the car. Unfortunately, the business has not been helpful in resolving these problems and has only referred me to the warranty. The cost of fixing the issues will exceed $2300, including towing and labor expenses. To make matters worse, I was left stranded 130km away from my home. This has been a frustrating experience with Park Mazda.
I bought unlimited oil changes when I got my Mazda 3
I bought unlimited oil changes when I got my Mazda 3. This means that all oil changes at Park Mazda will be free for the car's lifetime. However, they charged me $10 for my oil change today, saying that the government stopped their program to collect oil from service centers and that they now charge to clean the car. If I bought unlimited oil changes, I expect them to honor that and not charge me every time they face a problem. It's not fair.
I bought a truck from Park Mazda and they offered me a protection package and a full 4-year warranty
I bought a truck from Park Mazda and they offered me a protection package and a full 4-year warranty. It cost around 5k extra, but I decided to get it. However, after the purchase, they refused to fix several issues with the truck and their work. The package included a polish, but it was done incorrectly, leaving a hazy appearance around the wheel wells. Additionally, they only highlighted scratches and chips with a white compound instead of fixing them. My truck is dark grey, so it made the imperfections more noticeable.
I'm also experiencing problems with seals leaking on the transfer case and a strange clunking noise. They removed heavy metal pieces and filings from the oil, but they claimed there was no issue. It seems that the package and warranty are handled in-house, so they can decide what to do. This is not what I expected when I signed up for it. They took my money without any issues, but they didn't provide the service I was promised.
To make matters worse, the salesman walked away from me and said he was done, suggesting that I should just leave. There are more issues, but it would take too long to write them all down. The biggest problem is that after purchasing the package and warranty, they refused to give me any paperwork confirming what it covered or even that I had bought it.
Is Park Mazda Legit?
Park Mazda earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Parkmazda.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- The website belonging to Park Mazda has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Park Mazda
One of the key factors that sets Park Mazda apart is their extensive selection of Mazda vehicles. Whether you are in the market for a new Mazda model or a pre-owned vehicle, Park Mazda offers a wide range of options to suit various preferences and budgets. Their inventory includes popular Mazda models such as the Mazda3, Mazda6, Mazda CX-5, and Mazda CX-9, among others. Each vehicle is carefully inspected to ensure top-notch quality and performance, providing customers with peace of mind.
In addition to their impressive vehicle inventory, Park Mazda also boasts a team of knowledgeable and friendly professionals. Their sales staff is committed to assisting customers throughout the entire car-buying process, from initial inquiries to test drives and financing options. They strive to provide a personalized and hassle-free experience, ensuring that customers find the perfect Mazda vehicle that meets their needs and desires.
Park Mazda's dedication to customer satisfaction extends beyond the sales department. Their service center is staffed with highly skilled technicians who are trained to handle all types of Mazda maintenance and repairs. Whether it's routine maintenance, such as oil changes and tire rotations, or more complex repairs, Park Mazda's service team is equipped with the latest tools and technology to ensure that every Mazda vehicle receives top-quality care.
Furthermore, Park Mazda understands the importance of convenience for their customers. They offer online tools and resources that allow customers to browse their inventory, schedule service appointments, and even apply for financing from the comfort of their own homes. This commitment to providing a seamless and efficient experience demonstrates Park Mazda's dedication to customer satisfaction.
Overall, Park Mazda is a reputable dealership that offers a wide selection of Mazda vehicles, exceptional customer service, and top-notch maintenance and repair services. With their commitment to quality and customer satisfaction, Park Mazda is a trusted destination for all Mazda enthusiasts in Sherwood Park and beyond.
Overview of Park Mazda complaint handling
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Park Mazda Contacts
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Park Mazda phone numbers+1 (780) 464-0668+1 (780) 464-0668Click up if you have successfully reached Park Mazda by calling +1 (780) 464-0668 phone number 0 0 users reported that they have successfully reached Park Mazda by calling +1 (780) 464-0668 phone number Click down if you have unsuccessfully reached Park Mazda by calling +1 (780) 464-0668 phone number 0 0 users reported that they have UNsuccessfully reached Park Mazda by calling +1 (780) 464-0668 phone number
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Park Mazda address983 Fir St, Sherwood Park, Alberta, T8A 4N5, Canada
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Park Mazda social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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